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Local Expertise at an Emergency Call Centre [chapter]

Maria Normark, Dave Randall
ECSCW 2005  
The example we present in this paper is that of knowledge work in emergency calls at SOS Alarm in Sweden, currently of interest because of a planned new system that will allow for centre-to-centre case  ...  local knowledge and, as importantly, have to be dealt with in a timely fashion.  ...  Thus and for instance, we saw in a further instance an operator in Växjö centre receiving a 112 call meant for the Malmö centre (currently, phone calls may be received at another centre but they cannot  ... 
doi:10.1007/1-4020-4023-7_18 dblp:conf/ecscw/NormarkR05 fatcat:ba2pf335ingjbn2tmenbtrfu34

Developing emergency medical dispatch systems in Africa – Recommendations of the African Federation for Emergency Medicine/International Academies of Emergency Dispatch Working Group

Nee-Kofi Mould-Millman, Shaheem de Vries, Christopher Stein, Muhumpu Kafwamfwa, Julia Dixon, Arthur Yancey, Busha Laba, Jerry Overton, Ron McDaniel, Lee A. Wallis
2015 African Journal of Emergency Medicine  
They provide a means of public access to emergency care information and out-of-hospital emergency care resources and expertise.  ...  Emergency medical dispatch (EMD) systems are a crucial component of effective Emergency Medical Services (EMS) systems.  ...  Given the rich ethnic, cultural, and linguistic variety in African settings, the working group encourages call-takers in communication centres, at the minimum, to be fluent in dominant local language(s  ... 
doi:10.1016/j.afjem.2015.06.005 fatcat:wmp47d3mdzaljhvh4jsvudnogm

The changing nature of expertise: insights from the case of TAVI

Davide Nicolini, Bjørn Erik Mørk, Jasmina Masovic, Ole Hanseth
2018 Studies in Continuing Education  
In this paper, we interrogate the current views on medical expertise, and expertise more in general, by building upon the study of an innovative medical procedure called transcatheter aortic valve implantation  ...  Becoming and remaining an expert implies not only being socialised in a local regime of activity but increasingly also participating in, learning to navigate, and exploiting alternative and potentially  ...  And yet at any moment in time expertise is an effect produced by and emerging from the entire rhizome, rather than from only one of its parts.  ... 
doi:10.1080/0158037x.2018.1463212 fatcat:p7kuw3gbnng3zazgxieyaihhgy

Radiation Injury Treatment Network (RITN): Healthcare professionals preparing for a mass casualty radiological or nuclear incident

Joel R. Ross, Cullen Case, Dennis Confer, Daniel J. Weisdorf, David Weinstock, Robert Krawisz, John Chute, Julie Wilhauk, Willis Navarro, Robert Hartzman, C. Norman Coleman, Richard Hatchett (+1 others)
2011 International Journal of Radiation Biology  
to other centres to provide medical expertise; or provide data on victims treated at their centres.  ...  Following a radiological incident, RITN centres may be asked to: Accept patient transfers to their institutions; provide treatment expertise to practitioners caring for victims at other centres; travel  ...  Each RITN centre develops their emergency response plan based on their local specific needs.  ... 
doi:10.3109/09553002.2011.556176 pmid:21801106 pmcid:PMC3192327 fatcat:4xsvdxf7m5fn5kc3ma2ylz35ea

Telemedical consultation for remote islands

Lukas Dölger, Robert Wendlandt, Jan-Thorsten Gräsner, Niels Renzing
2020 Current Directions in Biomedical Engineering  
A telemedical centre located at a university hospital offers medical expertise for rural islands independent from place, time and urgency.  ...  AbstractThe following work gives an overview of telemedical consultation in emergencies based on a research project.  ...  On the other hand, the time interval from answering the call at the emergency coordination centre until the helicopter arrives at the Hallig is shown.  ... 
doi:10.1515/cdbme-2020-3004 fatcat:vq7uxceydbb2tortelz6xkg3eq

Developing an Expert Community and Defining its Role in the Politics and Decision-Making of a World Heritage City: The Experience of Bamberg

Юлия Еременко, Кирилл Филимонов
2021 The Journal of Social Policy Studies  
This article investigates the role of expertise and the expert community through local politics and decision-making in a World Heritage City.  ...  The authors demonstrate how developing forms of public governance change the local expert community and transform its structure and core principles, leading to more open and democratic expertise.  ...  Eremenko's postdoc project at the Graduate Centre Trimberg Research Academy, TRAc Starter Project (University of Bamberg) with the financial support of the 'Step by Step' programme.  ... 
doi:10.17323/727-0634-2021-19-2-327-338 fatcat:fm3njhz55ra3xblmppemeauswy

VIDEOCARE: Decentralised psychiatric emergency care through videoconferencing

Marianne V Trondsen, Stein Roald Bolle, Geir Øyvind Stensland, Aksel Tjora
2012 BMC Health Services Research  
In September 2011, the new on-call system was established in clinical practice for patients and health staff at three regional psychiatric centres in Northern Norway.  ...  By applying in-depth interviews with patients, specialists and local health-care staff, we will identify factors that facilitate and hinder use of videoconferencing in psychiatric emergencies, and explore  ...  We would like to thank Didrik Kilvaer, Department South, General Psychiatric Clinic, University Hospital of North Norway, and Ann-Karin Furskognes, Norwegian Centre for Integrated Care and Telemedicine  ... 
doi:10.1186/1472-6963-12-470 pmid:23256911 pmcid:PMC3558325 fatcat:uolg4nsiybb77mxdkcgkjzs5ga

Specialist not tertiary: Providing intensive care medicine in a district general hospital

Chris Thorpe, Louella Vaughan
2018 Journal of the Intensive Care Society  
At this point, the presence of on-site expertise is invaluable, not just for any intervention needed but also for triage of those patients that would not benefit from escalation.  ...  in smaller DGHs. 2 Furthermore, there is a growing realisation that locally delivered ICM is an essential part of safe care of acutely ill patients across the whole hospital.  ... 
doi:10.1177/1751143718754994 pmid:29796063 pmcid:PMC5956693 fatcat:agfatbhbqfgzjl5piyxs5zziyi

Emergency patient transfers from rural hospitals: a regional study

James T.B. Rourke, MaryAnn Kennard
2001 CJEM: Canadian Journal of Emergency Medical Care  
Results: Of 53 796 patients who presented to the 5 participating EDs, 98.4% were managed locally and 836 (1.6%) were transferred to referral centres.  ...  Objective: To clarify case mix, mode of transport and reasons for interfacility transfer from rural emergency departments (EDs) and to make recommendations for improved emergency health care delivery in  ...  Limitations and future research The nature, frequency and impact of transfers from rural hospitals to referral centres will vary according to local physician expertise, hospital resources, distance, transfer  ... 
doi:10.1017/s1481803500005807 fatcat:qwwipjerl5hwbhzf3vn36p7iqm

Enhancing science preparedness for health emergencies in Africa through research capacity building

Sam Kinyanjui, Sharon Fonn, Catherine Kyobutungi, Marta Vicente-Crespo, Bassirou Bonfoh, Thumbi Ndungu, Nelson Kaulukusi Sewankambo, Abdoulaye A Djimde, Oumar Gaye, Tobias Chirwa, Eustasius Musenge, Alison Elliot (+3 others)
2020 BMJ Global Health  
Such a system cannot be hurriedly cobbled together at the dawn of an emergency. Science preparedness should be embedded within a wider scientific capacity building agenda.  ...  Consortiumfor Advanced Research Training in Africa (CARTA+) combines an agenda to strengthen PhD training with multidisciplinary research capacity strengthening at local universities.  ... 
doi:10.1136/bmjgh-2020-003072 pmid:32636315 fatcat:tej6ulsd2bambgdndysqbs7mxu

D5.2: PRACE Integrated HPC Access Programme for SMEs

Marcin Ostasz, Stéphane Requena
2013 Zenodo  
As locality plays an important role in the evangelisation process, all projects will be served locally first, if that is the better option and if a local initiative exists in the given country.  ...  In order to support European SMEs, SHAPE will develop an integrated service offer: Information and networking; Access to expertise (science-domain expertise as well as applied mathematics, HPC and computer  ...  Tier-1 centres, due to their national scope, will have also an invaluable role in addressing local SMEs within the SHAPE Programme.  ... 
doi:10.5281/zenodo.6575489 fatcat:kuqo52xnknh2pedu3y3qmpfuly

Working relationally to promote user participation in welfare services for young disabled children and their families in Iceland

Jóna G Ingólfsdóttir, Thurídur Jóhannsdóttir, Rannveig Traustadóttir
2018 Nordisk Välfärdsforskning  
The cultural-historical activity theory was applied as an analytical framework.  ...  This article is based on data derived from an on-going qualitative multi case-research in three municipalities in Iceland.  ...  However, the data reveal an emerging trend of both diagnostic measures and services in accordance with the new family-centred and inclusive policy.  ... 
doi:10.18261/issn.2464-4161-2018-01-04 fatcat:6a4jqslwezenjexduceo4qdvke

Going home after infant cardiac surgery: a UK qualitative study

Jenifer Tregay, Jo Wray, Sonya Crowe, Rachel Knowles, Piers Daubeney, Rodney Franklin, David Barron, Sally Hull, Nick Barnes, Catherine Bull, Katherine L Brown
2016 Archives of Disease in Childhood  
Dr Daubeney is supported by the Biomedical Research Unit at the Royal Brompton Hospital and Dr Crowe is supported by the Health Foundation. Contributors JT conducted the interviews.  ...  Open Access This is an Open Access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build  ...  calls from CNS Parents call CNS High-risk clinic Centre A ✓ Single ventricle Daily ✓ ✓ ✓ ✓ ✓ ✓ ✓ Centre B × Single ventricle Weekly ✓ ✓ ✓ ✓ ✓ ✓ Centre C ✓ Single ventricle  ... 
doi:10.1136/archdischild-2015-308827 pmid:26826171 pmcid:PMC4819638 fatcat:vetdyp3swnhltclsqq5zde4bs4

Research Software and the Modelling of COVID-19 in the UK

Matthew Bluteau
2020 Zenodo  
In the UK, a surge of local and national initiatives quickly emerged to support existing research groups with the increased demands of this crisis, and Research Software Engineers (RSEs) played a pivotal  ...  The onset of the COVID-19 pandemic in early 2020 created an urgent need for epidemiological and infectious disease modelling.  ...  In the UK, a surge of local and national initiatives quickly emerged to support existing research groups with the increased demands of this crisis, and Research Software Engineers (RSEs) played a pivotal  ... 
doi:10.5281/zenodo.4430816 fatcat:d6bhyrrxgbdjdlxpploa3y3aem

Infant deaths in the UK community following successful cardiac surgery: building the evidence base for optimal surveillance, a mixed-methods study

Katherine L Brown, Jo Wray, Rachel L Knowles, Sonya Crowe, Jenifer Tregay, Deborah Ridout, David J Barron, David Cunningham, Roger Parslow, Rodney Franklin, Nick Barnes, Sally Hull (+1 others)
2016 Health Services and Delivery Research  
The study was supported by the National Institute for Health Research Biomedical Research Centre at Great Ormond Street Hospital for Children NHS Foundation Trust and University College London.  ...  Infants with high-risk cardiac diagnoses, neurodevelopmental conditions or LOS > 1 month may benefit from discharge via their local hospital.  ...  Dr Daubeney is supported by the Biomedical Research Unit at the Royal Brompton Hospital and Dr Crowe is supported by the Health Foundation. Contributors JT conducted the interviews.  ... 
doi:10.3310/hsdr04190 fatcat:q6ncpl76xza3xok6ktyldlfxfu
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