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Learning from users' querying experience on intranets

Ibrahim Adepoju Adeyanju, Dawei Song, M-Dyaa Albakour, Udo Kruschwitz, Anne De Roeck, Maria Fasli
2012 Proceedings of the 21st international conference companion on World Wide Web - WWW '12 Companion  
Query recommendation is becoming a common feature of web search engines especially those for Intranets where the context is more restrictive.  ...  This is because of its utility for supporting users to find relevant information in less time by  ...  This process implies learning from or reusing previous users' querying experience to recommend queries for a new but similar user query.  ... 
doi:10.1145/2187980.2188197 dblp:conf/www/AdeyanjuSAKRF12 fatcat:o6zwhm5unver7lyq3n5vrmboem

Personalised Query Suggestion for Intranet Search with Temporal User Profiling

Thanh Vu, Alistair Willis, Udo Kruschwitz, Dawei Song
2017 Proceedings of the 2017 Conference on Conference Human Information Interaction and Retrieval - CHIIR '17  
However, most of the query suggestion approaches for Intranet search follow an "one size fits all" strategy, whereby different users who submit an identical query would get the same query suggestion list  ...  Recent research has shown the usefulness of using collective user interaction data (e.g., query logs) to recommend query modification suggestions for Intranet search.  ...  In this paper, we focus on query suggestion for Intranet search, which is different from web search [6] .  ... 
doi:10.1145/3020165.3022129 dblp:conf/chiir/VuWKS17 fatcat:r2yebqbqifgtpkjshrzmil5kay

Corporate Intranets as Adaptive Learning Environments

Frank Linton, Gary Gengo, Dawn Hersey, Alice Schafer
2003 Wissensmanagement  
We have added two tools to the corporate intranet to provide individualized learning experiences for every employee.  ...  One tool also provides recommendations to employees regarding valuable information they might find on the intranet. These tools illustrate a general way to accelerate workplace learning.  ...  We thus consider the workplace to be a learning environment and add two tools to the corporate intranet to provide individualized learning experiences for each employee.  ... 
dblp:conf/wm/LintonGHS03 fatcat:iozapaikcfclplyd36ecu7ut3i

Exploiting Click Logs for Adaptive Intranet Navigation [chapter]

Sharhida Zawani Saad, Udo Kruschwitz
2013 Lecture Notes in Computer Science  
In this paper we explore three different algorithms that can be employed to learn such suggestions from navigation logs.  ...  Web sites and intranets can be difficult to navigate as they tend to be rather static and a new user might have no idea what documents are most relevant to his or her need.  ...  [9] , or as a combination of querying and navigation, e.g. [7] . Here we focus on actual browing/navigation on Web sites or intranets.  ... 
doi:10.1007/978-3-642-36973-5_86 fatcat:o5zsjtwth5cnzi6gqbdzidiani

Usefulness of click-through data in expert search

Craig Macdonald, Ryen W. White
2009 Proceedings of the 32nd international ACM SIGIR conference on Research and development in information retrieval - SIGIR '09  
Typically, an expert search engine uses evidence from the authors of on-topic documents found in the organisation's intranet by search engines.  ...  The search result click-through behaviour of many intranet search engine users provides an additional source of evidence to identify topically-relevant documents, and via document authorship, experts.  ...  From the log data, we identified the documents visited by intranet search engine users.  ... 
doi:10.1145/1571941.1572143 dblp:conf/sigir/MacdonaldW09 fatcat:dzavxicvynavlbovtthtgua7k4

Moving towards Adaptive Search in Digital Libraries [chapter]

Udo Kruschwitz, M-Dyaa Albakour, Jinzhong Niu, Johannes Leveling, Nikolaos Nanas, Yunhyong Kim, Dawei Song, Maria Fasli, Anne De Roeck
2011 Lecture Notes in Computer Science  
Nevertheless, searching on the Web is very different to searching on smaller, often more structured collections such as digital libraries, local Web sites, and intranets.  ...  One way of helping the searcher locating the right information for a specific information need in such a collection is by providing well-structured domain knowledge to assist query modification and navigation  ...  Another finding is that users found the query refinement suggestions provided by the baseline more relevant than the ones learned from the logs.  ... 
doi:10.1007/978-3-642-23160-5_4 fatcat:au55ukcmpvefxha3yopkjppdjq

Incorporating Seasonality into Search Suggestions Derived from Intranet Query Logs

Stephen Dignum, Udo Kruschwitz, Maria Fasli, Yunhyong Kim, Dawei Song, Ulises Cervino Beresi, Anne de Roeck
2010 2010 IEEE/WIC/ACM International Conference on Web Intelligence and Intelligent Agent Technology  
We employ an algorithm that dynamically builds a domain model from query modifications taken from an intranet query log and employs a decay measure, as used in Machine Learning and Optimisation methods  ...  A user evaluation using models constructed from a substantial university intranet query log is provided.  ...  Nikolaos Nanas of LISyS CERETETH (Volos, Greece) helped to analyse the algorithm and made a number of suggestions regarding learning rates and inertia.  ... 
doi:10.1109/wi-iat.2010.258 dblp:conf/webi/DignumKFKSBR10 fatcat:3w53gcrceffpfisvif7lv5jyzm

Adaptation of the concept hierarchy model with search logs for query recommendation on intranets

Ibrahim Adepoju Adeyanju, Dawei Song, M-Dyaa Albakour, Udo Kruschwitz, Anne De Roeck, Maria Fasli
2012 Proceedings of the 35th international ACM SIGIR conference on Research and development in information retrieval - SIGIR '12  
A concept hierarchy created from a document collection can be used for query recommendation on Intranets by ranking terms according to the strength of their links to the query within the hierarchy.  ...  Our adaptive model significantly outperforms its static version and the query flow graph when tested over a period of time on data (documents and search logs) from two institutions' Intranets.  ...  The search log data used in our experiments are obtained from the Intranet search engines of Essex and OU .  ... 
doi:10.1145/2348283.2348288 dblp:conf/sigir/AdeyanjuSAKRF12 fatcat:dnmtvt4n3vfbnoqs2mjhnwc67m

An Integrating Text Retrieval Framework for Digital Ecosystems Paradigm

Dengya Zhu, Heinz Dreher
2007 2007 Inaugural IEEE-IES Digital EcoSystems and Technologies Conference  
which employs the Web search technology and traditional database searching techniques to provide economic organisms with comprehensive, dynamic, and organization-oriented information retrieval ranging from  ...  from an intranet, and yet another user may need information from both intranet and Internet.  ...  In digital ecosystem environments users naturally adapt to feedback: initial search results will generate interaction from users [9] to prompt another search based on the current search-query/search-result  ... 
doi:10.1109/dest.2007.372000 fatcat:2xxtog6fxrfljohhemwn65me6u

A new approach to intranet search based on information extraction

Hang Li, Yunbo Cao, Jun Xu, Yunhua Hu, Shenjie Li, Dmitriy Meyerzon
2005 Proceedings of the 14th ACM international conference on Information and knowledge management - CIKM '05  
The system is in operation on the intranet of Microsoft and receives accesses from about 500 employees per month.  ...  Feedbacks from users and system logs show that users consider the approach useful and the system can really help people to find information.  ...  The categories encompass the majority of actual requests users may have when conducting search on an intranet. We used a sample of queries from the search engine of the intranet of Microsoft.  ... 
doi:10.1145/1099554.1099685 dblp:conf/cikm/LiCXHLM05 fatcat:ewoiqdrlpvag3nrznnxdnwvqd4

Assisting Database Users in a Web Environment [chapter]

Silvia Schiaffino, Analía Amandi
2003 Lecture Notes in Computer Science  
Intelligent agents assisting users with repetitive tasks learn how these users perform these tasks and then they help users by making suggestions and, sometimes, by executing tasks on behalf of the users  ...  This profile is used to generate and execute personalized queries in advance, reducing the amount of time the user has to wait for the answers and offering the user the information he needs before he has  ...  CBR means reasoning based on previous cases or experiences [3] . In CBR, a reasoner remembers previous situations similar to the current one and uses them to solve a new problem.  ... 
doi:10.1007/3-540-45068-8_4 fatcat:t2nzxye47veu3mw6iohdvxqs6u

Enterprise Search: Tough Stuff

Rajat Mukherjee, Jianchang Mao
2004 Queue  
Future spiders will take greater advantage of triggers and targeted FIG 2 Sample User Experience on an Intranet crawling.  ...  Therefore, the link structure on an intranet is very different from the one on the Internet.  ... 
doi:10.1145/988392.988406 fatcat:nn6ifjqepvep3ngpy4ig2cqyai

Searching the workplace web

Ronald Fagin, Ravi Kumar, Kevin S. McCurley, Jasmine Novak, D. Sivakumar, John A. Tomlin, David P. Williamson
2003 Proceedings of the twelfth international conference on World Wide Web - WWW '03  
In many ways the lessons learned from the Internet carry over directly to intranets, but others do not apply.  ...  In this paper we study the problem of intranet search. Our approach focuses on the use of rank aggregation, and allows us to examine the effects of different heuristics on ranking of search results.  ...  These 200 queries represent roughly 39% of all the queries; this suggests that on intranets there is much to be gained by optimizing the search engine, perhaps via feedback learning, to accurately answer  ... 
doi:10.1145/775152.775204 dblp:conf/www/FaginKMNSTW03 fatcat:j3ow4dapkfcljgc6mdnfdpel54

Mining anchor text for query refinement

Reiner Kraft, Jason Zien
2004 Proceedings of the 13th conference on World Wide Web - WWW '04  
Our results are based on experiments on an anchor text collection of a large corporate intranet.  ...  Furthermore, our study suggests that anchor text refinements can also be used to augment traditional query refinement algorithms based on query logs, since they typically differ in coverage and produce  ...  We then asked the users to rate each refinement as useful or helpful to explore, learn more about, or refine the topic on the IBM intranet. not useful or helpful to explore, learn more about, or refine  ... 
doi:10.1145/988672.988763 dblp:conf/www/KraftZ04 fatcat:lst6ciyoobghjkr3qsfn74m2g4

Searching the workplace web

Ronald Fagin, Ravi Kumar, Kevin S. McCurley, Jasmine Novak, D. Sivakumar, John A. Tomlin, David P. Williamson
2003 Proceedings of the twelfth international conference on World Wide Web - WWW '03  
In many ways the lessons learned from the Internet carry over directly to intranets, but others do not apply.  ...  In this paper we study the problem of intranet search. Our approach focuses on the use of rank aggregation, and allows us to examine the effects of different heuristics on ranking of search results.  ...  These 200 queries represent roughly 39% of all the queries; this suggests that on intranets there is much to be gained by optimizing the search engine, perhaps via feedback learning, to accurately answer  ... 
doi:10.1145/775201.775204 fatcat:xogwzklcebdubpi2o666gsigim
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