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Learning About Work Tasks to Inform Intelligent Assistant Design

Johanne R. Trippas, Flora D. Salim, Mark Sanderson, Damiano Spina, Falk Scholer, Ahmed Hassan Awadallah, Peter Bailey, Paul N. Bennett, Ryen W. White, Jonathan Liono, Yongli Ren
2019 Proceedings of the 2019 Conference on Human Information Interaction and Retrieval - CHIIR '19  
To design truly useful intelligent assistants for work, it is important to better understand the work tasks that people are performing.  ...  Finally, we relect on how intelligent assistants could inluence and help people in a work environment to complete their tasks, and synthesize our indings to provide insight on the future of intelligent  ...  To inform the design of intelligent assistants to support work tasks, we developed a survey to better understand people's everyday tasks and task performance.  ... 
doi:10.1145/3295750.3298934 dblp:conf/chiir/TrippasSSABBWLR19 fatcat:e3aqei7duvfcfc34yr4uanawbe

Designing and Evaluating Intelligent Agents' Interaction Mechanisms for Assisting Human in High-Level Thinking Tasks

Zhenhui Peng
2021 Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems  
For a definitive version of this work, please refer to the published version.  ...  For example, customers can receive information and recommendations from shop assistants to decide which product to buy, and students can learn to think critically about their reading materials with guidance  ...  My works to date have investigated the proposed methodology for intelligent agents' interaction design in assisting high-level thinking via three projects: 1) Decision-Making Task -Service Robot's Proactivity  ... 
doi:10.1145/3411763.3443424 fatcat:tojo7zlunbdkzfpoqmoonjih6y

Intelligent Adaptive Assistance Systems in an Industrial Context – Overview of Use Cases and Features

Andreas Besginow, Sebastian Büttner, Carsten Röcker
2018 Mensch & Computer  
It showed that the development of IAAS can benefit from an intensified research in cooperation with machine learning experts to further develop the intelligence and adaptivity of future IAAS.  ...  In this paper we give an overview of features and use cases that Intelligent Adaptive Assistance Systems (IAAS) in the literature commonly provide.  ...  Acknowledgement Parts of this work have been included in Andreas Besginow's thesis "Review of Features and Information Presentation of Intelligent Adaptive Assistance Systems in an Industrial Context"  ... 
doi:10.18420/muc2018-ws18-0533 dblp:conf/mc/BesginowBR18 fatcat:wj3p72sbszhwvfqbos3ulmejbu

Exploring Older Adults' Beliefs About the Use of Intelligent Assistants for Consumer Health Information Management: A Participatory Design Study

Aqueasha Martin-Hammond, Sravani Vemireddy, Kartik Rao
2019 JMIR Aging  
Intelligent assistants (IAs), also known as intelligent agents, use artificial intelligence to help users achieve a goal or complete a task.  ...  We also explored their beliefs and ideas for an IA to assist them with consumer health tasks.  ...  Acknowledgments We would like to thank our participants for providing their perspectives and experiences.  ... 
doi:10.2196/15381 pmid:31825322 pmcid:PMC6931054 fatcat:mic5wbkaqnc5rophtccvnbahaa

X-Learn: An Intelligent Educational System Oriented towards the Net [chapter]

Juan C. Burguillo, Ernesto Vázquez
2004 Lecture Notes in Computer Science  
X-Learn includes several intelligent assistants to help the teacher and the student during the learning process.  ...  In this paper, we present X-Learn: a new e-learning environment we have designed to simplify the authoring and visualization of multimedia courses.  ...  Acknowledgements The authors want to thank Ignacio Soto Campos for his valuable suggestions and expertise. The authors also want to thank the anonymous reviewers for their helpful comments.  ... 
doi:10.1007/978-3-540-25945-9_62 fatcat:s6lp5rz66zdzzi5du5vfkih57m

User Assistance for Intelligent Systems

Stefan Morana, Jella Pfeiffer, Marc T. P. Adam
2020 Business & Information Systems Engineering  
Other works have shown how assistance systems could learn about the users' context unobtrusively through tracking the users' eyes when using virtual reality equipment , automatically sensing the users'  ...  Taking humans out of the loop may lead to ''mindless'' ways of working and cause a range of errors due to unforeseen task complexities.  ... 
doi:10.1007/s12599-020-00640-5 fatcat:ey5bi4c5ynablpysmv52cvppgq

The Design of Teacher Assistance Tools in an Exploratory Learning Environment for Mathematics Generalisation [chapter]

Darren Pearce-Lazard, Alexandra Poulovassilis, Eirini Geraniou
2010 Lecture Notes in Computer Science  
The MiGen project is designing and developing an intelligent, exploratory environment to support 11-14-year-old students in their learning of algebraic generalisation.  ...  This paper describes the architectural design of these Teacher Assistance tools and gives a detailed description of one such tool, focussing in particular on the technologies and approaches chosen to implement  ...  The MiGen project is funded by the ESRC/EPSRC Technology-Enhanced Learning programme (RES-139-25-0381).  ... 
doi:10.1007/978-3-642-16020-2_18 fatcat:7booxcdffnh6njlcjtkhh56424


Valerie J. Shute, Diego Zapata-Rivera
2008 ETS Research Report Series  
These intelligent systems leverage assessment information that is gathered from various sources (e.g., summative and formative).  ...  Recent advances in educational assessment, cognitive science, and artificial intelligence have made it possible to integrate valid assessment and instruction in the form of modern computerbased intelligent  ...  Acknowledgments We'd like to acknowledge Eric Hansen, Irvin Katz, Don Powers, and Bob Linn for their sage comments on an earlier draft of this paper.  ... 
doi:10.1002/j.2333-8504.2008.tb02154.x fatcat:gfji65sgcvgmhhuddxndcyl6iq

Knowledge assessment systems: an overview

Romans Lukashenko, Alla Anohina
2009 Scientific Journal of Riga Technical University Computer Sciences  
The necessity to provide intelligent and adaptive support in computer-assisted assessment systems is stated and kinds of the mentioned support in existent systems are described.  ...  The paper also provides information on intelligent and adaptive support in the concept map based knowledge assessment system that has been developed at Riga Technical University, as well as identifies  ...  tasks, to conduct assessment activities, to check and evaluate students' works.  ... 
doi:10.2478/v10143-009-0002-1 fatcat:zkzqg3zo4rggjhplaxv6n7u3h4

Innovative socio-technical environments in support of distributed intelligence and lifelong learning

G. Fischer, S. Konomi
2007 Journal of Computer Assisted Learning  
Media have helped us to transcend boundaries in thinking, working, learning and collaborating by supporting distributed intelligence.  ...  Specific examples include human-centred public transportation systems, collaborative design, and information sharing with smart physical objects.  ...  Special thanks to Jim Distributed Intelligence and Lifelong Learning  ... 
doi:10.1111/j.1365-2729.2007.00238.x fatcat:uvhofifp7rcj3ivjiufwhdolbq

Using Digital Twins and Intelligent Cognitive Agencies to Build Platforms for Automated CxO Future of Work [article]

John-Thones Amenyo
2018 arXiv   pre-print
work.  ...  In this paper, design principles based on computational thinking are used to engineer the architecture and infrastructure for such CxO automation platforms.  ...  Learning Content (What to learn about): New, advancing technologies; new, incoming work environments and workspaces (which are digital, intelligent, smart, quantified via pervasive distributed sensor networks  ... 
arXiv:1808.07627v1 fatcat:s74bfjresbc3lipkgcrkzsrobe

UI/UX Automated Designs in the World of Content Management Systems

Apoorva Ganapathy
2018 Zenodo  
Automation of UI/UX designs is the use of software to automatically carry out normal human jobs and tasks with little or no assistance from human experts.  ...  This article is about facilitating those raw UX designs automated so that fewer human errors are involved.  ...  Deep learning in AI, the system gathers data and learns about the data automatically without human assistance. These data are maybe random or already in patterns.  ... 
doi:10.5281/zenodo.5522556 fatcat:jo6hpxvnpfd5pgynjnhvpysi3y

A Report to ARPA on Twenty-First Century Intelligent Systems

Barbara J. Grosz, Randall Davis
1994 The AI Magazine  
What will seem a wise invest- tem can assist with design of a com- affect it; to reason about the collabo- ment in 2019?  ...  assist business, govern- planning, and operational tasks.  ... 
doi:10.1609/aimag.v15i3.1097 dblp:journals/aim/GroszD94 fatcat:sh5zcoriujbmtknhdruh5e6jpy

Intelligent Agents for Distance Learning

Analía AMANDI, Marcelo CAMPO, Marcelo ARMENTANO, Luis BERDUN
2003 Informatics in Education. An International Journal  
Distance learning involves a lot of work of human assistants. These assistants need to be connected for answering student doubts and questions.  ...  Intelligent agents can do part of this repetitive work because they can observe students interacting with educational courses, detect learning troubles of these students, and then suggest them some way  ...  For example, the student may ask the assistant agent to suggest the best page to learn a specific subject: "Suggest me a page to learn about . . .".  ... 
doi:10.15388/infedu.2003.12 fatcat:sjp4blpijvhennkm6udqh4ehtu

Page 768 of Psychological Abstracts Vol. 84, Issue 2 [page]

1997 Psychological Abstracts  
(U Dortmund, Informatik I, Dort- mund, Germany) Different ways to support intelligent assistant systems by use of machine learning methods.  ...  (U Leeds, Computer Based Learning Unit, Leeds, England) intelligent help for information processing systems.  ... 
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