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Integrating perceived playfulness into expectation-confirmation model for web portal context

Cathy S. Lin, Sheng Wu, Ray J. Tsai
2005 Information & Management  
Thus, this research believes that the extended ECT model is an appropriate application for the study of web portal context.  ...  The purpose of this research is to investigate the applicability of including "playfulness" in the expectationconfirmation theory (ECT) when studying the continuance use of web portal context.  ...  This research, based on the analysis above, has confirmed that the integration of perceived playfulness into the expectation confirmation theory is able to provide better insights when applying ECT to  ... 
doi:10.1016/ fatcat:gcb7nwrrgrbovgho6ktgzaapwe

Understanding Lazy Usage Success Based on Expectation Confirmation Model and Technology Acceptance Model

2018 International Review of Management and Business Research  
Lin et al. (2005) integrated perceived playfulness into the ECT in the context of a web portal and found that users' confirmations impacted on their perceptions of playfulness.  ...  Lin et al. (2005) integrated perceived playfulness into an ECT-based model for a web portal and found that users' confirmation influenced their perceptions of usefulness.  ...  Overall, most of my expectations from using the touch screen on cell phone were confirmed Perceived usefulness (three items from Bhattacherjee, 2001 six point Likert scale ranging from highly disagree  ... 
doi:10.30543/7-4(2018)-10 fatcat:3elr5lwzdjecnd6aw2zutmbaq4

Continuance intention of blog users: the impact of perceived enjoyment, habit, user involvement and blogging time

Wen-Lung Shiau, Margaret Meiling Luo
2013 Behavior and Information Technology  
The results suggest that integrating perceived enjoyment and user involvement into the ECT provides better insights into continuous use in the Blog context.  ...  Perceived enjoyment was predicted by users' involvement and users' confirmation of expectation. The integrated model explains 65 percent of the satisfaction and 57 percent of continuance intention.  ...  Our study has confirmed that integrating the perceived enjoyment, user involvement, and the extended ECT model provides better insights into continuance use in the Blogs context.  ... 
doi:10.1080/0144929x.2012.671851 fatcat:ryxvug2j2zepdexjvaovjij5fe

Understanding Continuance Intention of Blog Users: A Perspective of Flow and Expectation Confirmation Theory

WenLung Shiau, LiChun Huang, ChiaHui Shih
2011 Journal of Convergence Information Technology  
Research findings indicate that confirmation, perceived usefulness, flow, challenge, and arousal positively affected bloggers' satisfaction with using blogs; perceived usefulness, satisfaction, and flow  ...  Ensuring that users continue to use blog is important to the survival of these portals.  ...  [10] investigated the value of playfulness in expectation-confirmation theory (ECT) in the context of web portal use.  ... 
doi:10.4156/jcit.vol6.issue4.33 fatcat:5wnebzx47vg7ne5vgqa37qfhde

Moderating Effects of Task Type on Wireless Technology Acceptance

2005 Journal of Management Information Systems  
In this model, task type moderates the effects of four possible determinants: perceived usefulness, perceived ease of use, perceived playfulness, and perceived security.  ...  We propose a unified conceptual model for wireless technology adoption.  ...  In the mobile context, play itself may become the task objective. Many studies have confirmed this notion.  ... 
doi:10.2753/mis0742-1222220305 fatcat:rovywqfffvdwnh6radoe22aeki

Towards a Decomposed Expectation-Confirmation Model of IT Continuance: The Role of Usability

A.K.M. Najmul Islam, Matti Mäntymäki, Anol Bhattacherjee
2017 Communications of the Association for Information Systems  
We propose a decomposed expectation confirmation model of IT continuance by 1) decomposing user expectation and confirmation into two dimensions of usefulness and usability, 2) conceptualizing the role  ...  The results show that 1) perceived usability, usability confirmation, perceived usefulness, and usefulness confirmation determined user satisfaction with pSNS and 2) perceived usability along with satisfaction  ...  IT continuance model Web-portal users Kang et al. (2009) Confirmation and perceived fee (negative impact) predict satisfaction.  ... 
doi:10.17705/1cais.04023 fatcat:47tfffainbbn3bfg33vs3ucddm

Impact of Ergonomic and Social Psychological Perspective: A Case Study of Fashion Technology Adoption in Taiwan

Chyan Yang, Yi-Chun Hsu
2011 International Journal of Human-Computer Interaction  
Furthermore, the perceived ease of use indirectly affects adoptive intentions through perceived usefulness and playfulness.  ...  To address this issue, this research sought to come up with a model by integrating key variables from the role of ergonomic and social psychological facets on estimates of the fashion technology acceptance  ...  Yi et al. (2006) integrated the key findings of the three paradigms including TAM, TPB, and Innovation Diffusion Theory (IDT) and tested their model in the context of personal digital assistant (PDA)  ... 
doi:10.1080/10447318.2011.555300 fatcat:2l6c6jtz3ve7jblh65mrlxqhee

Exploring the Determinants of MOOCs continuance intention

2018 KSII Transactions on Internet and Information Systems  
Therefore, this study presents an extended research model that combines information system (IS) continuance and task-technology fit models.  ...  The ideal environment for MOOCs learners is evaluated, and a strategic approach to the successful settlement and diffusion of MOOCs is presented based on this study's findings.  ...  Lin et al. (2005) [35] verify that the continuation intention of web portal services is determined by perceived usefulness, playfulness, and user satisfaction; expectation satisfaction is a factor  ... 
doi:10.3837/tiis.2018.08.024 fatcat:ikjjmcyysncuvjmi4rjf6trv64

Assessing service quality on the Web: evidence from business‐to‐consumer portals

Spiros Gounaris, Sergios Dimitriadis
2003 Journal of Services Marketing  
Several implications are drawn from these results for both Web site marketers and future academic research.  ...  Based on the SERVQUAL model and previous research on Web site evaluation and quality, the paper identified three quality dimensions that proved to be stable across sites' nationality and user profiles.  ...  to the Web context and to portals' quality dimensions To do this, we took into consideration the WebQual model (Barnes and Vidgen, 2001a, b) .  ... 
doi:10.1108/08876040310486302 fatcat:k55zj3i3jvbjnob2paurplowmi


Hsiang-Ming Lee
2014 International Journal of Electronic Commerce Studies  
The proposed model is an extension of the expectation-confirmation model, with perceived quality as the antecedent variable of confirmation and perceived usefulness.  ...  This study also validated ECM in the m-commerce context by showing that confirmation and perceived usefulness both have substantial influences on satisfaction, and in turn, affects continuance intention  ...  Tsai, Integrating perceived playfulness into expectation-confirmation model for web portal context. [9] A.Y. L.  ... 
doi:10.7903/ijecs.1150 fatcat:ukhgtzpj5vhflhl4bdxaqnugem

Expectation-Confirmation Model Of Information System Continuance: A Meta-Analysis

Hui-Min Lai, Chin-Pin Chen, Yung-Fu Chang
2016 Zenodo  
The expectation-confirmation model (ECM) is one of the most widely used models for evaluating information system continuance, and this model has been extended to other study backgrounds, or expanded with  ...  The results confirm our prediction that a high effect size for the seven pairs of relationships was obtained (ranging from r=0.386 to r=0.588).  ...  [3] integrated perceived playfulness into ECT to understand web portal continuance intention. Larsen et al.  ... 
doi:10.5281/zenodo.1125534 fatcat:75bv7t3dtvfqta4ruuhnss7m3q


Margaret Meiling Luo, Department of Information Management, National Chung Cheng University, Chia-Yi, Taiwan, Republic of China
2020 PEOPLE International Journal of Social Sciences  
The purpose of the analysis is to understand whether affective constructs--entertainment, perceived enjoyment, and perceived playfulness-are different.  ...  Along with the theorization of the technology acceptance model, we also identify that perceived enjoyment and entertainment motivation are different constructs.  ...  When generalizing our findings eservice on the Internet, cautions have to be taken into account. Re-testing the integrated model with a different user group may be appropriated.  ... 
doi:10.20319/pijss.2020.61.599608 fatcat:5v7sajf7prgynlzbh2o5uhhce4

User Acceptance of Customer Self-Service Portals

L. Hartmann, F. Kerssenfischer, T. Fritsch, T. Nguyen
2013 Journal of Economics Business and Management  
model.  ...  Comparing both mediators, perceived usefulness is found to influence attitude of customers towards the online portal by more than 50% than perceived ease of use does.  ...  Nevertheless, this variable should be taken into account in other contexts.  ... 
doi:10.7763/joebm.2013.v1.33 fatcat:kavhgimfgze6hih3o2pttushmu

Exploring The Relationship among E-Service Quality, E-Trust, E-Satisfaction and Loyalty at Higher Education Institutions

2019 Journal on Efficiency and Responsibility in Education and Science  
Moreover, the relationships between e-trust, e-satisfaction, and loyalty are confirmed. Theoretical and managerial implications are presented.  ...  A total of 304 undergraduates was employed as respondents, and the hypotheses were tested using Structural Equation Modelling (SEM).  ...  Web sites and portals are often integrated with all faculties and study programmes.  ... 
doi:10.7160/eriesj.2019.120401 fatcat:kb6e4ao4zbc25oepnnz3pbzvvy

Continuance of mHealth services at the bottom of the pyramid: the roles of service quality and trust

Shahriar Akter, Pradeep Ray, John D'Ambra
2012 Electronic Markets  
The findings confirm that both perceived service quality and perceived trust have significant explanatory power under an integrated ECM providing superior prediction of continuance intentions.  ...  This study extends ECM (expectation confirmation model) perspective synthesizing the extant literature on continued IS usage, service quality and consumer trust.  ...  of TAM & ECT Lin, Wu, and Tsai (2005) Web portal Perceived enjoyment/playfulness, perceived ease of use Table 4 : 4 Demographic profile of respondents Items Categories % Items Categories  ... 
doi:10.1007/s12525-012-0091-5 fatcat:nqxyzhisb5gszlbhag2i2xdqha
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