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CUSTOMER ORIENTED PRODUCT PLANNING PROCEDURE
2016
Applied Computer Science
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One of the most important issues in product planning is to identify customer needs and combine them with product technical and trade characteristics. ...
The Quality Function Deployment method was suggested to be applied as a product and production process data integration tool, where engineering characteristics of a product are combined with its trade ...
A customer defined main product requirements which were divided into categories according to Kano's model. ...
doaj:177071a053dc411bb9558f97bfb5ccdc
fatcat:kouycjxbszeq3dirj47xiznmoe
Adaptive Concept Map Approach for Software Requirements Validation
2019
Future Computing and Informatics Journal
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There are some commonly used bases to validate user requirements such as: Natural language, Design description languages, Graphical notations and Mathematical specification languages. ...
Requirements validation is one of the most significant and critical parts of the requirements engineering. ...
Kano's model enables one to explore the components of product or service quality that affect customer satisfaction, the characteristics of the product or service have a major role in the degree of customer ...
doi:10.54623/fue.fcij.4.1.4
fatcat:ikp5ha6cfbhsnaopmjb4lxmsjy
A hybrid Kano-fuzzy AHP method for measuring customer satisfaction: A case study of transportation system
2011
Management Science Letters
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In this paper, we present an empirical method based on an integrated Kano and fuzzy analytical hierarchy procedure to rank suitable alternatives. ...
An increase competition on today's economy has created motivation for many organizations to look for different alternatives on better serving the customers. ...
Li et al. (2009) presented an integrated method of rough set, Kano's model and AHP for rating customer requirements' final importance. ...
doi:10.5267/j.msl.2010.04.003
fatcat:abn4m3fbyfcvbedkcjmoutfsxu
A comparative Kano analysis on customer satisfaction based on customer and employment perspectives
2012
Management Science Letters
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The study determines 25 different attributes, categorizes them in three different groups based on Kano model, and ranks them in terms of customers and employees' perspective. ...
We implement the proposed model of this paper for one of Iranian banks called Bank Melli Iran. ...
We are also grateful for the comments made on earlier version of this paper, which made it more comprehensive. ...
doi:10.5267/j.msl.2012.05.012
fatcat:3s45mmhtrvhctjzismymimvucy
How Kano's Performance Mediates Perceived SERVQUAL Impact on Kansei
2018
2018 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)
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Recent studies on the integration of Kansei Engineering and Kano model in services show that Kano model is used to filter the performance of each service attribute regards to customer perception [see ...
Stochastic Arrivals Based on Fuzzy Logic Eliana TORRES DUQUE, Zicheng FEI, Junfeng WANG, Shiqi LI, Yuanfang LI 1503 Analysis of Product Designs for Product Recovery Using Linear Physical Programming Aditi ...
doi:10.1109/ieem.2018.8607459
dblp:conf/ieem/Hartono18
fatcat:xoskhmskjrcpbbydpj355e6umu
Integrating Quantitative Techniques Into Quality Function Deployment For Determining Of Importance Weights Of Customer Requirements In The Design Of A Baby Diaper
2021
Academic Platform Journal of Engineering and Science
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In this study, an approach integrating the Kano model into the planning matrix of QFD using Fuzzy logic, was proposed. ...
Quality Function Deployment (QFD) has turned out to be a key methodology to design products by getting the voice of the customer in the first place, as well as converting the customer's voice into product ...
of Kano model into QFD Since Kano model is helpful for explaining the relationship between the degree of satisfaction and the fulfillment of customer requirements, integrating the Kano model into the ...
doi:10.21541/apjes.896648
fatcat:g3bfaxz5zvdeboalmmqohcd2bm
Customization design method for complex product systems based on a meta-model
2019
Advances in Mechanical Engineering
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based on knowledge accumulation in the field of customization design. ...
configuration design on different layers and variant design for generating new products. ...
Based on the product-pedigree and meta-model, we propose a rapid customization design technology for CoPS based on configuration design and variants. ...
doi:10.1177/1687814019882207
fatcat:ksqc3yalwrgbfc5l5yrqv2mgue
Product Module Attribute Parameter Configuration Model considering Customer Requirements Preferences
2021
Mathematical Problems in Engineering
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In the process of modular product configuration, it is necessary to transform customer requirements into product module attributes (PMA) parameters. ...
By integrating the weights of the above-mentioned nodes, the similarity of the product case is obtained, and a more satisfied case of the customer is obtained. ...
In order to obtain configuration schemes of products, designers need to use scientific analysis methods to transform customer requirements into product model parameters, because the requirements of products ...
doi:10.1155/2021/6632057
fatcat:ra62g2vmc5ca3fwleihdwvyy5u
Design and Application of New Quality Improvement Model: Kano Lean Six Sigma for Software Maintenance Project
2015
The Arabian Journal for Science and Engineering
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KLSS helps to categorize the requirements based on the nature of the defect, to eliminate the requirements of non-value processes and to implement the main functionality to meet the expectations of the ...
customer. ...
The product design analyzed the customer needs, and configuration index made decision factor of product configuration design. ...
doi:10.1007/s13369-015-1933-1
fatcat:e2bcrl3bzvfbzpuutm7v66wngi
An Integrated Method to Support PSS Designwithin the Virtual Enterprise
2015
Procedia CIRP
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In such context, this paper presents an integrated methodology to support the PSS design process into a Virtual Enterprise (VE). ...
Furthermore, the business model items can be defined in parallel along the design process and benefit the design itself by supporting decisionmaking, according to a concurrent engineering approach. ...
business model definition) directly into the design stage. ...
doi:10.1016/j.procir.2015.02.021
fatcat:zylfx6xvh5ekdg2ynpiu5edceu
A method for software product platform design based on features
2013
Proceedings of the 17th International Software Product Line Conference co-located workshops on - SPLC '13 Workshops
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It generates, validates, and evaluates alternative product platform designs while considering market concerns (e.g., customer preferences) and technical product platform concerns (e.g., decisions regarding ...
The method targets at identifying the optimized product platform design in order to maximize the cost savings and the amount of commonality while meeting the goals and needs of the envisioned customers ...
Consequently, and based on our cost savings model, inserting this feature into Product 1 will add extra costs on the company. ...
doi:10.1145/2499777.2500723
dblp:conf/splc/AlsawalqahKL13
fatcat:cty4z43tdffvhhqrvrctgqpk4u
Delivering Mass-Produced Bespoke and Appealing Products
2005
Proceedings of International Conference on Leading Edge Manufacturing in 21st century LEM21
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The challenge for leading edge manufacture is to create new product opportunities through integration of and new developments in technologM systems and design. ...
Affective (kansei) engineering design offers approaches that can be used to bring the emotional responses of consumers into the design process. ...
The system allows users to express preferences for sample frame designs and, based on a model of the user 's face, generates new designs that home in on a design that the user scores as being acceptable ...
doi:10.1299/jsmelem.2005.1.11
fatcat:a6eq5yurjbgt3p3ycwaem6uwgq
Application of Revised Importance–Performance Analysis to Investigate Critical Service Quality of Hotel Online Booking
2021
Sustainability
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The classification of the factors was based on the explicit importance, while the implicit importance was measured with the relationship of satisfaction by using the ordered probit model. ...
This study integrates the three-factor theory and Importance–Performance Analysis (IPA) into a three-dimensional importance–performance analysis (3-D IPA) approach to identify the critical service quality ...
[54] proposed Kano's two-dimension quality model, which divides quality elements into five categories: attractive quality, one-dimensional quality, must-be quality, indifferent quality, and reverse-quality ...
doi:10.3390/su13042043
fatcat:ss3377aijnbpzjvvh4hj622jki
Delivering Mass-Produced Bespoke and Appealing Products
2006
JSME international journal. Series C, Mechanical systems, machine elements and manufacturing
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The challenge for leading edge manufacture is to create new product opportunities through integration of and new developments in technology, systems and design. ...
Affective (kansei) engineering design offers approaches that can be used to bring the emotional responses of consumers into the design process. ...
The system allows users to express pref-erences for sample frame designs and, based on a model of the user's face, generates new designs that home in on a design that the user scores as being acceptable ...
doi:10.1299/jsmec.49.2
fatcat:e7oa6oeyj5hg5lpjksbe7cvari
Integrating a Voice of Customer to Create the Customer Needs Quality Function Deployment (CN-QFD) for a Sustainable New Product Development
2021
Operations and Supply Chain Management An International Journal
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Such information is required to develop the customer needs quality function deployment (CN-QFD) for creating a new sustainable one-handed lipstick packaging. ...
Fongsatitkul & Kainuma: Integrating a VOC to Create the CN-QFD for a Sustainable New Product Development Operations and Supply Chain Management 14(4) pp. 520 -535 ...
ACKNOWLEDGEMENT The authors would like to sincerely thank all staffs and members of Kainuma Research's laboratory, Faculty of Systems Design, Tokyo Metropolitan University, Japan, for their support while ...
doi:10.31387/oscm0470321
fatcat:2b4ufrnrtvemfmt4esrfdtiyce
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