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Information and knowledge management in online rich presence services
2013
Information Systems Frontiers
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In this context, knowledge management comprises a range of strategies and practices used in an online rich presence service to create, manage, coordinate, distribute, and enable adoption of information ...
All the 8 papers in this issue will have deep research results to report the advance of online rich presence services such as information discovery, knowledge management, recommendation and collaborative ...
In this context, knowledge management comprises a range of strategies and practices used in an online rich presence service to create, manage, coordinate, distribute, and enable adoption of information ...
doi:10.1007/s10796-013-9441-x
fatcat:xb4bamkdlzb4zjbhmig2qhp76q
Ariadne's Thread: Using Social Presence Indices to Distinguish Learning Events in Face-to-Face and ICT-Rich Settings
2005
E-Learning and Digital Media
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to an Information and Communication Technology (ICT) rich setting. ...
Influenced by Social Presence Theory (Short, Williams & Christie, 1976 ) the aim of this article is to critically examine the social presence weightings of nine key learning events in f-2-f and online ...
into pre-service teacher education through the agency of a learning-management system (LMS) and a host of online 'learning resources'. ...
doi:10.2304/elea.2005.2.3.5
fatcat:67ocvwclsvalvjwopskmutxrn4
Join the club: Promoting information literacy in online student academic organizations
2007
College & research libraries news
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So for my fi rst visit, to the environmental management club, I presented the online asynchronous seminar, "Publishing Opportunities for Undergradu ates," a topic rich in information literacy goals and ...
that are rich in discipline specifi c content; • building the university's online community by joining in conversation with and meeting information needs of students and faculty; • increasing the library's ...
doi:10.5860/crln.68.11.7908
fatcat:2ger5uewobc4bl22binbaimuey
Media Richness and Continuance Intention to Online Learning Platforms: The Mediating Role of Social Presence and the Moderating Role of Need for Cognition
2022
Frontiers in Psychology
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between three dimensions of media richness and continuance intention, and (c) the moderating role of need for cognition in the relationship between three dimensions of media richness and social presence ...
Continuance intention to online learning platforms has received increased attention in recent years, and media richness has been found to be an important antecedent influencing user retention. ...
In terms of media richness, online learning platforms have provided information that is rich, reliable, and expressed in diversified ways. ...
doi:10.3389/fpsyg.2022.950501
pmid:35903726
pmcid:PMC9314769
fatcat:qtotpxwdcfaq7c6yjg3vhszf3u
Towards Consolidated Presence
2010
Proceedings of the 6th International ICST Conference on Collaborative Computing: Networking, Applications, Worksharing
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In this paper, we argue for efficient presence management by means of a holistic view of both physical context and virtual presence in online communication channels. ...
We sketch the components for enabling presence as a service integrating both online information as well as physical sensors, discussing benefits, possible applications on top, and challenges of establishing ...
The work presented in this paper has been funded by Science Foundation Ireland under Grant No. SFI/08/CE/I1380 (Lion-2) and SFI 08/SRC/I1403 (FAME). ...
doi:10.4108/icst.collaboratecom.2010.48
dblp:conf/colcom/HauswirthEFGHJGHZPZ10
fatcat:4dcmxwwhfvfbfnhn7y2nze5nsq
Prominence of Information Richness in Accepting Online Based Self-Service Technologies
2021
Archives of Current Research International
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Thus, the aim of this study is to understand the information richness in online based self-service technologies from the customer perspective. ...
insights for service providers in designing their SSTs with rich and necessary information which is required to perform successful transactions. ...
ACKNOWLEDGEMENT The authors would like to thank the anonymous reviewers for their excellent reviewer suggestions in completing this study. ...
doi:10.9734/acri/2021/v21i230231
fatcat:ixjx4ccddrbrhkt3t4o4qe5re4
"Smarter" online charging for over-the-top services by introducing user context
2012
2012 5th Joint IFIP Wireless and Mobile Networking Conference (WMNC)
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The network capability we focus on is online charging, and in particular the lack of functional relationship between the online charging and the service delivery processes (other than the obvious one, ...
With the goal to make better use of the knowledge about the users which is available to the operator, we identify and examine the userrelated information that can be found at various functions in the mobile ...
ACKNOWLEDGMENT This work was carried out within the research project 036-0362027-1639 "Content Delivery and Mobility of Users and Services in New Generation Networks", supported by the Ministry of Science ...
doi:10.1109/wmnc.2012.6416148
dblp:conf/mwcn/GrgicM12
fatcat:m4t2ebzrlfbubcbhegzdmjxuum
Web 2.0: Conceptual Framework and Research Directions
2007
Americas Conference on Information Systems
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The article examines the emerging shift in businesses towards Web 2.0 principles, concepts and technologies. ...
Therefore a framework for understanding Web 2.0 businesses is an important step in analyzing them. ...
Rich user experiences enable easy social interactions as well as ease of sharing, accessing and consuming information and knowledge. ...
dblp:conf/amcis/GaneshP07
fatcat:b6g7rewpgrayppdfgjxstzhvda
Semantically Interlinked Notification System for Ubiquitous Presence Management
[chapter]
2013
Lecture Notes in Computer Science
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In this paper we design, develop and implement an agile platform for ubiquitous presence management that relies on semantically interlinked vocabularies, existing information extraction tools for semantic ...
With the wide adoption of smart phones, there is an increasing trend of using IM clients on mobile devices for exchanging and managing presence information. ...
provides rich presence information by consolidating virtual and physical presence using contextual information [3] . Similar to the previous two presence management applications, Follow me! ...
doi:10.1007/978-3-642-41030-7_43
fatcat:ipxe5yu2wfa6zfjrnw6zt535ju
For the Special Issue on 'Personal Aspects of E-Business'
2002
European Journal of Information Systems
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, and that rich product information presentation significantly influences the online buying behaviour of intuitive types and feeling types, rather than sensing and thinking types. ...
consumers' personality traits, product information presentation richness and on-line consumer behaviour in E-commerce environments. ...
doi:10.1057/palgrave.ejis.3000433
fatcat:en2c2kkzonbulg7535674nptpm
New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon?
[chapter]
2017
Lecture Notes in Business Information Processing
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In doing so, it discloses new omni-channel trends and discusses its implications for managers and academics. ...
It uses a qualitative multimethod approach, which includes more than one method of collecting data to generate comprehensiveness and rich knowledge, namely: a systematic literature review and a case study ...
Whereas traditional retail players are ramping up their Internet presence, online-first retailers are complementing their service delivery systems by opening stores and showrooms [1]. ...
doi:10.1007/978-3-319-56925-3_5
fatcat:zuhml3grcneohfwlr5rfq5aea4
Instructional Engineering for Acceptance of Web 2.0 Technologies to Promote Critical Thinking
2013
International Journal of Future Computer and Communication
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Therefore, they must be aware not only how access information but also more significantly how to manage information, analyze, integrate, and evaluate into usable knowledge. ...
In addition, the rapid growth of web 2.0 tools has made an increasing amount of information available. Students access different pieces of knowledge. ...
how to manage information, analyze, integrate and evaluate into usable knowledge. ...
doi:10.7763/ijfcc.2013.v2.146
fatcat:lpj6mdhy3vbp5c2bs26smdzyba
Transforming an Online Portal Site into a Playground for Netizen
2005
Journal of Internet Commerce
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NHN's solution: Make the information search process as rich and interactive as face-to-face communication. ...
NHN's solution: Upgrade your customers' status from information seekers to your partners by letting them provide information and knowledge from their brains and hearts. ...
It implies that managers providing online services need to recognize the difference between online and offline cultures. The recognition is an important tool in creating and managing the services. ...
doi:10.1300/j179v04n02_07
fatcat:pehcsneqvneztgvzgua73jqety
Diktuon: Drupal - CMS and Beyond
2013
Theological Librarianship
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James Marion Darlack is Assistant Librarian for Reference and Bibliographic Instruction at Gordon-Conwell Theological Seminary, South Hamilton, Massachusetts. ...
L ibraries are continuing to broaden and develop their online presence. Patrons are no longer satisfied with static web pages detailing hours of operation, staff contact information, and services. ...
that build upon its core framework. 1 Libraries have been employing Drupal in a number of ways, including managing the library's web presence, extending the functionality of their online catalog, and ...
doi:10.31046/tl.v6i2.304
fatcat:ncjbjzfk2bai5hchw5ms6zvl5i
Service Personnel, Technology, and Their Interaction in Influencing Customer Satisfaction*
2006
Decision Sciences
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contexts (telephone, e-mail, and online chat), with six customer service representative (CSR) characteristics and their influences on customer satisfaction. ...
Of the characteristics studied, service representatives contribute to customer satisfaction more when they exhibit the characteristics of thoroughness, knowledgeableness, and preparedness, regardless of ...
Anecdotal evidence for the value of knowledgeable service personnel has been found in face-to-face settings (Higgins, 2003) and is demanded in online settings as well (Burke, 2002) . ...
doi:10.1111/j.1540-5414.2006.00108.x
fatcat:sjdn74v3zjd3zkuz6ahnlu6654
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