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Information needs in technical work settings and their implications for the design of computer tools

Andreas Paepcke
1996 Computer Supported Cooperative Work (CSCW)  
For each of these issues we propose implications for information tool design.  ...  We interviewed information workers in multiple technical areas of a large, diverse company, and we describe some of the unsatisfied information needs we observed during our study.  ...  In this last case, we were interested in the information needs of both the tool designers and their customers, the lab workers.  ... 
doi:10.1007/bf00141936 fatcat:ucvlgveczffujlkyqljxhrhi2q

Changing work systems

C Clegg, C Axtell, M Older, P Waterson
1997 Journal of Human Ergology  
To this end we are working with several collaborators on a portfolio of tools in the following areas: organizational design job design allocation of tasks between and among humans and computers.  ...  We are especially interested in work organization and job design, the allocation of tasks between and among humans and computers, the roles of users, the roles of senior managers, the management of change  ...  Tools for change We believe that one way forward in this area is through the development and use of sets of theoretically derived generic tools that meet the needs of a broad range of potential users (  ... 
pmid:11116666 fatcat:n2k73wmlmzcvpgwntlqfrhi7ci

Innovative socio-technical environments in support of distributed intelligence and lifelong learning

G. Fischer, S. Konomi
2007 Journal of Computer Assisted Learning  
between planning and situated action, context awareness, human attention, distances in collaborative design activities, and the trade-off between tools for living and tools for learning.  ...  The impact of wireless and mobile technologies is illustrated with our research projects, which focus on moving 'computing off the desktop' by 'going small, large, and everywhere'.  ...  Acknowledgements The authors thank the members of the Center for Life-Long Learning and Design (L 3 D) who have contributed to the conceptual frameworks and socio-technical environments described in this  ... 
doi:10.1111/j.1365-2729.2007.00238.x fatcat:uvhofifp7rcj3ivjiufwhdolbq

Adjusting the Design Target of Life-Cycle Aware HCI in Knowledge Work: Focus on Computing Practices [chapter]

Heljä Franssila, Jussi Okkonen
2013 IFIP Advances in Information and Communication Technology  
The new approach discussed is to focus the design efforts, instead of technical artifacts, into the observation, understanding and development of computing practices as a resource for knowledge work.  ...  The goal of this work-in-progress paper is to consider the utility of current theoretical and methodological HCI and work analysis approaches in understanding and supporting knowledge workers in their  ...  This article is based on a research project "Construction of evaluation and development approach for information ergonomics in knowledge work", which is funded by Finnish Work Environment Fund, grant number  ... 
doi:10.1007/978-3-642-41145-8_13 fatcat:3zo7j4quu5hovexqyvnvb2jnrm

Teaching Privacy: Multimedia Making a Difference

Julia Bernd, Blanca Gordo, Jaeyoung Choi, Bryan Morgan, Nicholas Henderson, Serge Egelman, Daniel D. Garcia, Gerald Friedland
2015 IEEE Multimedia  
Acknowledgments Teaching Privacy has been the work of a whole team of researchers, educators, and interns.  ...  for Online Privacy Education as well as by the National Telecommunications and Information Administration's Broadband Technology Opportunities Program, through the California  ...  But understanding how privacy works in people's daily lives, and how a range of populations conceptualize those workings and process information, can inform the design of effective educational resources  ... 
doi:10.1109/mmul.2015.16 fatcat:vcj2yl65snhxxgyg5ibpopy6zy

Scenario Based Requirements Generation Tools for Organisational Design [chapter]

Ken Eason, Susan Harker
1997 Human-Computer Interaction INTERACT '97  
The options provide a basis for evaluation and enable the specification of requirements for computer based systems.  ...  The tutorial provides participants wilh an understanding of lhe techniques available to assist with the development of options for organisational and technological change.  ...  to assess a broad range of implications and as a result develop an informed set of requirements for the future system to be implemented.  ... 
doi:10.1007/978-0-387-35175-9_130 fatcat:zdujmkxmebe3pgddnpphdg5y7e

Group-centered framework towards a positive design of digital collaboration in global settings [article]

Irawan Nurhas, Jan Pawlowski, Stefan Geisler, Maria Kovtunenko, Bayu Rima Aditya
2019 arXiv   pre-print
Designing such system is a significant challenge and requires a thorough understanding of group work.  ...  We integrated well-being determinants as engagement factors to develop a group-centered framework for digital collaboration in a global setting.  ...  ACKNOWLEDGMENT We are grateful for the support from institute of positive computing of Ruhr West University of Applied Sciences which was funded by the ministry for Innovation, Science, Research and Technology  ... 
arXiv:1904.00107v1 fatcat:7cu3dnd32jbyfbrrv32zpq5vvi

A toolbox for managing organisational issues in the early stage of the development of a ubiquitous computing application

Daniel Boos, Gudela Grote, Hannes Guenter
2013 Personal and Ubiquitous Computing  
Drawing on socio-technical design approaches and existing research on organisational issues in ubiquitous computing, we have developed a toolbox containing three tools for managing organisational issues  ...  The toolbox supports the realisation of hoped-for benefits of ubiquitous computing in organisations and the management of unwanted organisational issues.  ...  We also thank Mikko Lehtonen, Harald Vogt, Ali Dada, Nina Oertel, Jens Müller, Katharina Kinder-Kurlanda and Johann Weichbrodt for their support and comments.  ... 
doi:10.1007/s00779-012-0634-y fatcat:faosnkfha5bg7lbdddoodf7dqa

Division among the ranks: the social implications of case tools for systems developers

W. J. Orlikowski
1989 Proceedings of the tenth international conference on Information Systems - ICIS '89  
These findings are interpreted within a broader social theoretic framework, and their implications for research and practice are discussed.  ...  An investigation into the role of CASE tools on projects found structural changes due to modification of the systems development division of labor and shifts in patterns of dependency among project team  ...  MEDIATING THE MEANING OF their need to build complex technical procedures in their STRUCTURAL CHANGE programs.  ... 
doi:10.1145/75034.75052 dblp:conf/icis/Orlikowski89 fatcat:n5ahsbeubvgo7nqq6sdq4eehfi

Activity Theory as a Challenge to Systems Design

Susanne Bødker
1990 DAIMI Report Series  
The paper will discuss these cornerstones, and the implications of the new understanding for design practice and research.  ...  This paper suggests an improvement of the theoretical foundation of information systems research of the 1990s. This foundation is found in human activity theory.  ...  Their reaction is primarily to the narrow technical focus of traditional systems design.  ... 
doi:10.7146/dpb.v19i334.6564 fatcat:vawvxubzn5a5ng5tzvvs4psx2e

Sources of errors in distributed development projects

Marcelo Cataldo
2010 Proceedings of the 2010 ACM conference on Computer supported cooperative work - CSCW '10  
We discussed those results in terms of their implications for improving collaborative tools to support distributed development projects.  ...  In this paper, we examined the relative role of multiple sources of errors such as experience, geographic distribution, technical properties of the product and projects' time pressure.  ...  Implication for Collaborative Tools Recent work in the area of communication, coordination and awareness tools for distributed work, in particular product development, suggests several categories of tools  ... 
doi:10.1145/1718918.1718971 dblp:conf/cscw/Cataldo10 fatcat:yodg6aaa6vh5loriuu477yzh5a

Systematic Conceptualizing -- With Computational Tools? [chapter]

W. E. Eder
1996 IFIP Advances in Information and Communication Technology  
Engineering design and Design Science are outlined, and some implications for society and technical products are developed.  ...  Such questions should help guide work into possible directions for research and development of computational tools.  ...  The process of designing is driven (perfonned) by the operators: engineering designers, working tools (including computers and programs), a base of information (knowledge), management and the system of  ... 
doi:10.1007/978-0-387-34930-5_14 fatcat:244prx5gs5afdc3ouopogdrcam

The New Learning Ecology of One-to-One Computing Environments

Hiller A. Spires, Kevin Oliver, Jenifer Corn
2011 Journal of Digital Learning in Teacher Education  
initiative; and (b) to highlight the shifting dynamics and relationships in the new learning ecology that emerging research has shown have implications for better preparing teachers and students to manage  ...  Despite growing research and evaluation results on one-to-one computing environments, how these environments affect learning in schools remains underexamined.  ...  For example, Lei and Zhao (2008) reported parents in a study of one-to-one computing at a northwestern middle school increased in the time spent "working with their children on their homework and on  ... 
doi:10.1080/21532974.2011.10784682 fatcat:6uguuy3w3bajlmio62bmirmjq4

Design in Spanish Higher Education: Competences and New Technologies

Sheila Gonzalez Mardones
2019 Universal Journal of Educational Research  
This will serve as a starting point for the analysis of the unique characteristics of higher education design programs in the setting of the new paradigm brought about by technological change, considering  ...  In Spain, education in the field of design is not clearly structured and fails to dovetail with current legal and professional reality in terms of the profiles and competences that are offered.  ...  Working in an online setting fosters a strong familiarity with computer-driven tools, software and audiovisual media.  ... 
doi:10.13189/ujer.2019.070820 fatcat:cnpapvdzy5eifkxhkhprqqcak4

Envisioning Improved Work Practices and Associated Technology Requirements in the Context of the Broader Socio-technical System [chapter]

Joan Cahill
2008 Human Computer Interaction: New Developments  
Work practice and technology innovation presents a number of challenges for Human Computer Interaction (HCI) designers.  ...  First, an overview of the methodological implications of a range of conceptual frameworks, relevant to an understanding of human interaction with computer systems in socio-technical settings is  ...  Cognitive Work Analysis Vicente argues that in dynamic work settings, there are many factors outside the individual affecting their interactions with computer systems and these factors must be considered  ... 
doi:10.5772/5871 fatcat:upeep53tmrezzdfxgof46jzdn4
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