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Incivility Detection in Online Comments

Farig Sadeque, Stephen Rains, Yotam Shmargad, Kate Kenski, Kevin Coe, Steven Bethard
2019 Proceedings of the Eighth Joint Conference on Lexical and Computational Semantics (*  
We show that in contrast to prior work on detecting toxic language, fine-grained incivilities like namecalling cannot be accurately detected by simple models like logistic regression.  ...  In this paper, we present neural models that can learn to detect name-calling and vulgarity from a newspaper comment section.  ...  The spectrum of online harassment is vast; hence, we focus on one segment of this phenomenon: online incivility. Incivility has been rampant in American society for quite some time.  ... 
doi:10.18653/v1/s19-1031 dblp:conf/starsem/SadequeRSKCB19 fatcat:edprf7uk25dmbk365jbxr5ppum

Automatically Detecting Incivility in Online Discussions of News Media

Johannes Daxenberger, Marc Ziegele, Iryna Gurevych, Oliver Quiring
2018 2018 IEEE 14th International Conference on e-Science (e-Science)  
Detecting biased language in written discourse is a highly relevant area of research in political communication and other social sciences, given the large quantity of information exchanged in public online  ...  By scaling the analysis from a few thousand manually coded samples to more than a million comments, we take a step towards supporting media outlets in (semi-)automatizing the detection of uncivil comments  ...  Our study shows that automatic incivility detection in social media platforms is-to a certain extent-possible.  ... 
doi:10.1109/escience.2018.00072 dblp:conf/eScience/DaxenbergerZGQ18 fatcat:vd3ir6u3dnfqloa27rkbvffdfm

Assessing Levels and Forms of Incivility and Deliberative Quality in Online Discussions on COVID-19: A Cross-Platform Analysis

Cornelia Schroll, Brigitte Huber
2022 Frontiers in Political Science  
Studying incivility in online discussions is a crucial research endeavor, especially in light of a pandemic, as user comments have been shown to be an important source of information and basis for opinion  ...  A content analysis (N = 240) was employed to identify forms and levels of incivility in user comments on topics related to COVID-19.  ...  DISCUSSION Building on comparative research on incivility in online discussions, this study focused on user comments on two different types of news comment sections.  ... 
doi:10.3389/fpos.2022.814002 fatcat:iue4u6rjevdgnfhypxe3pep6vq

Journalistic counter-voices in comment sections: Patterns, determinants, and potential consequences of interactive moderation of uncivil user comments

Marc Ziegele, Pablo Jost, Marike Bormann, Dominique Heinbach
2018 SCM. Studies in Communication and Media  
Incivility in online user discussions is discussed as a significant challenge for democratic societies.  ...  regulative style increased the level of incivility in the reply comments.  ...  Additionally, moderators of comment sections need to be trained in detecting different types of incivility in comment sections.  ... 
doi:10.5771/2192-4007-2018-4-525 fatcat:pevq7qsxkfarvinhfhrxr3y6ii

Detecting Community Sensitive Norm Violations in Online Conversations [article]

Chan Young Park, Julia Mendelsohn, Karthik Radhakrishnan, Kinjal Jain, Tushar Kanakagiri, David Jurgens, Yulia Tsvetkov
2021 arXiv   pre-print
Online platforms and communities establish their own norms that govern what behavior is acceptable within the community.  ...  We introduce a series of models that use this data to develop context- and community-sensitive norm violation detection, showing that these changes give high performance.  ...  Context in Detecting Online Abuse Most of the existing datasets for abusive language detection implicitly assumes that comments may be judged independently taken out of context.  ... 
arXiv:2110.04419v1 fatcat:y7urcqqerfatdp7f2ci5wczkjq

We Should Not Get Rid of Incivility Online

Gina Masullo Chen, Ashley Muddiman, Tamar Wilner, Eli Pariser, Natalie Jomini Stroud
2019 Social Media + Society  
Extensive research—including some that we've authored—has been dedicated to finding ways to reduce or eliminate incivility from online discussion spaces.  ...  Incivility and toxicity have become concepts du jour in research about social media. The clear normative implication in much of this research is that incivility is bad and should be eliminated.  ...  In academic contexts, having participants in particular conversations report what is civil or uncivil would be a defensible way to detect incivility in situ.  ... 
doi:10.1177/2056305119862641 fatcat:qruychcm6rfvfiwjsygnrod6ny

Analyzing Uncivil Speech Provocation and Implicit Topics in Online Political News [article]

Rijul Magu, Nabil Hossain, Henry Kautz
2018 arXiv   pre-print
In this paper, we develop methods to study the emergence of incivility within the reader communities in news sites.  ...  First, we create a dataset of political news articles and their reader comments from partisan news sites. Then, we train classifiers to predict different aspects of uncivil speech in comments.  ...  We expect to obtain a non-trivial number of inaccurate incivility scores for some comments in our dataset.  ... 
arXiv:1807.10882v1 fatcat:dn6m2gxdjzgndjxgj22xenpdm4

Incivility, Online Participation, and Message Delivery in the 2019 Hong Kong Protests: Exploring the Relationship

Gregory Gondwe
2020 Online Journal of Communication and Media Technologies  
The study sought to examine the impact of two types of incivility in online discourse on online participation and showed that the relationship is mediated by information value and message importance.  ...  This study used the 2019 online Hong Kong protests to understand whether negative messages serve as mediators between incivility and civic engagement, and to investigate whether incivility does trivialize  ...  We generated an R-Script to detect incivility in the two online platforms.  ... 
doi:10.30935/ojcmt/8397 fatcat:ckpsqvyjb5by5iuoqt2kagishu

"What an idiot!" – How the appraisal of the writer of an uncivil comment impacts discussion behavior

Jan P Kluck, Nicole C Krämer
2021 New Media & Society  
Despite incivility in online discussions being linked to various negative effects, less is known about the mechanisms of how incivility works.  ...  Employing a 2 (incivility vs. no incivility) × 2 (like-minded vs. opposing stance) between-subjects design, data from an online experiment ( N = 452) were analyzed applying a path model (SPSS AMOS).  ...  Thus, the control variables were not included in the final model.  ... 
doi:10.1177/14614448211000666 fatcat:5flnsh4mgna7pe6o4ya2fxmtfa

Roots of Incivility: How Personality, Media Use, and Online Experiences Shape Uncivil Participation

Lena Frischlich, Tim Schatto-Eckrodt, Svenja Boberg, Florian Wintterlin
2021 Media and Communication  
and online experiences in relation to offensive and hateful online behaviour.  ...  We found that 46% of the participants who had witnessed incivility in the last three months also engaged in uncivil participation.  ...  Supplementary Material Supplementary material for this article is available online in the format provided by the author (unedited).  ... 
doi:10.17645/mac.v9i1.3360 fatcat:pvjrk2x5p5c5tlzaepvipnp5nm

Replying, disliking, flagging: How users engage with uncivil and impolite comments on news sites

Anja Kalch, Teresa K. Naab
2017 Studies in Communication | Media  
To investigate the effects of incivility and impoliteness on user engagement, we conducted a 2 (civil vs. uncivil user comment) x 2 (polite vs. impolite user comment) online experiment.  ...  Die Ergebnisse geben detaillierten Einblick in das Nutzerverhalten in Online-Diskussionen und haben Konsequenzen für professionelle Moderatoren.  ...  In contrast, uncivil expressions were not detected. An inappropriate language usage seems to be more obvious for readers than incivility.  ... 
doi:10.5771/2192-4007-2017-4-395 fatcat:gmkrmru2pjceldvt6b4zzolvlm

Patterns of Incivility on U.S. Congress Members' Social Media Accounts: A Comprehensive Analysis of the Influence of Platform, Post, and Person Characteristics

Julian Unkel, Anna Sophie Kümpel
2022 Frontiers in Political Science  
post (e.g., incivility, reach), and personal characteristics of the politicians (e.g., gender, ethnicity) affect the occurrence of incivil user comments.  ...  Our results show that ~23% of all comments can be classified as incivil but that there are important temporal and contextual dynamics.  ...  Fourth, engaging in incivil behavior online can also have community-building properties by creating a sentiment of "us (ordinary people)" vs.  ... 
doi:10.3389/fpos.2022.809805 fatcat:6hc2q2gz6vak3pgkgk4kreqoea

The Politicizing of ESPN

Adrianne Grubic
2022 Journal of emerging sport studies  
Since the 2016 presidential election, there has been the perception that politics has not only taken the forefront in news, but in sports as well.  ...  Through a content analysis of the sport site's Facebook comments, this study found that espn.com users were more likely to be uncivil towards other commenters and were less concerned with a perceived bias  ...  Incivility RQ5 discussed the extent to which ESPN's online audience displayed incivility in their comments.  ... 
doi:10.26522/jess.v4i.3713 fatcat:x5abibwafbf2dg2l22f6sjy37m

Behind the Comments Section: The Ethics of Digital Native News Discussions

Orge Castellano Parra, Koldobika Meso Ayerdi, Simón Peña Fernández
2020 Media and Communication  
Nonetheless, the degree of mutual respect in interaction is acceptable, with slightly observed levels of incivility.  ...  However, news sites require commenters to remain civil in their interactions, which led users to seek alternative ways of commenting on the news.  ...  in Online Media," RTI2018-095775-B-C41).  ... 
doi:10.17645/mac.v8i2.2724 fatcat:odumj7ue6bf43ofafoewsixtcy

Facebook discussions of journalistic news: Investigating article objectivity, topic, and media brand as influencing factors

Lara Brückner, Wolfgang Schweiger
2017 Studies in Communication | Media  
Article objectivity had a small but significant impact on the level of incivility. We propose to investigate the factor in other communication contexts in future studies.  ...  User discussions of journalistic online news are a sensitive issue. First, most users do not seem to be motivated to comment on articles.  ...  The maximum level of incivility in FOCUS Online discussions (M = 2.33, SD = 2.48) differed significantly from the maximum level of incivility in FAZ.net (M = 1.73, SD = .69) and SZ.de discussions (M =  ... 
doi:10.5771/2192-4007-2017-4-365 fatcat:5msyxcpqmjdi7j6t2xbkmxshkq
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