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Comparing ISO 9001 and the Capability Maturity Model for Software

Mark C. Paulk
1993 Software quality journal  
I would like to specifically thank Abstract: The Capability Maturity Model for Software (CMM), developed by the Software Engineering Institute, and the ISO 9000 series of standards, developed by the International  ...  Because there are practices in the CMM that are not addressed in ISO 9000, it is possible for a level 1 organization to receive ISO 9001 registration; similarly, there are areas addressed by ISO 9001 that  ...  The ISO 9000 Series of Standards for Quality Management Systems The ISO 9000 series of standards is a set of documents dealing with quality systems that can be used for external quality assurance purposes  ... 
doi:10.1007/bf00403767 fatcat:arfj2gnshzakzlwaiwyrmrc32a

Combining Extreme Programming with ISO 9000 [chapter]

Jerzy R. Nawrocki, Michał Jasiñski, Bartosz Walter, Adam Wojciechowski
2002 Lecture Notes in Computer Science  
Software Process Improvement tools, like CMM and ISO 9000 were to cure this situation, but some people complain that they are too bureaucratic and inflexible.  ...  Unfortunately very few people are satisfied with quality of the software products and processes.  ...  Then, in section 3, we will discuss the Quality Management System of an ISO-9000 software company.  ... 
doi:10.1007/3-540-36087-5_91 fatcat:etjxcf3gyjfmbglz4y3vigczam

Information Security Accreditation - The ISO 9000 Route [chapter]

R. von Solmsa, L. R. Meyer
1995 IFIP Advances in Information and Communication Technology  
ISO/IEC JTCl SC7 has been busy for several years now and is now starting to release its first international standards for software quality and software engineering.  ...  quality system to the supplier's management for review and as a basis for improvement of the quality system  ... 
doi:10.1007/978-0-387-34873-5_5 fatcat:3wpd6z4larbjxez735viwn3yxy

Quality standards for a software industry –A review

Monika Yadav, Sanjeev Kumar, Kaushik Kumar
2014 IOSR Journal of Computer Engineering  
ISO 9000 deals with the fundamentals of quality management systems, including the eight management principles on which the family  ...  The ISO 9000 family of standards [1] [2] [3] [4] [5] [6] [7] is related to quality management systems and designed to help organizations ensure that they meet the needs of customers and other stakeholders  ...  focused, ISO 9000-3 is not specially aimed at software development,  ISO 9000-3 Guidelines is not much easier to implement or building quality system in software development.  It models the development  ... 
doi:10.9790/0661-16268794 fatcat:knuutbnrlrb7fbf6odptqbpz4e

Software engineering: a quality management perspective

John McManus, Trevor Wood‐Harper
2007 TQM Magazine  
Some academics see CMM as being technically over-engineered; a CMM-compliant quality system is in many respects far in advance of ISO.  ...  Using the body of knowledge that is software quality the basic characteristics of software quality are described and compared in terms of quality standards such as ISO, TickIT and CMM.  ...  As shown by the table, the ISO 9000 framework is a deep, vertical quality system.  ... 
doi:10.1108/09544780710756223 fatcat:viqd7kugmfcdpnqkatszkcpuke

Evolution of the frameworks quagmire

S.A. Sheard
2001 Computer  
Because ISO 9001 was based on manufacturing quality, ISO 9000-3 interpreted its application to software-based products.  ...  The American Society for Quality distributes Q9000 as its version of ISO 9000, and TL 9000 is the telecommunications industry's adaptation of this standard.  ... 
doi:10.1109/2.933516 fatcat:z7ceiay5u5htjlwsiq3a2frqfy

Page 679 of Management & Marketing Abstracts Vol. 29, Issue 5 [page]

2004 Management & Marketing Abstracts  
Three models of software process quality, the ISO 9000 quality system, the Capability Maturity Model and the People Capability Maturity Model were compared with the suggested framework. (1 fig, 176 ref  ...  It also explored areas for management action in combining total quality management (TQM) and ISO 9000.  ... 

Impact of Implementing ISO 9001 in the IT Sector in Business of Companies, and Customer Satisfaction

Mirhat Đulić
2013 Journal of Economics Business and Management  
Implementation of the quality management system and obtaining ISO 9000 certification is not an easy task.  ...  Computer software that is ubiquitous in the activities they are engaged in the organization must be set as an object fitting into the overall system of quality according to standard ISO 9000.  ...  The study focuses on five elements of ISO 9000 quality system: code reviews and inspections, software testing, product and process measurements, measurement of quality costs, and demonstration of quality  ... 
doi:10.7763/joebm.2013.v1.81 fatcat:u4oqsqg4hbgfbm7iqmtfoxbooi

Page 13 of American National Standards Institute. ANSI Reporter Vol. , Issue [page]

1993 American National Standards Institute. ANSI Reporter  
RAB also has programs for certifying ISO 9000 quality systems auditors and for accrediting training courses required for the auditors’ certification.  ...  Most members have software development and quality assurance experience and some already are quality systems auditors certified to audit to the International Organization for Standardization (ISO) 9000  ... 

The impact of software process improvement on quality: in theory and practice

Noushin Ashrafi
2003 Information & Management  
To this end, they have increasingly turned to software process improvement (SPI) methodologies, of which the ISO 9000 standards and the capability maturity model (CMM) are the best known.  ...  Both scholars and practitioners are looking for hard evidence to justify the time and effort required by such guidelines to improve the software-development process and its end product.  ...  All factors for the quality of performance are addressed both by ISO 9000-3 and CMM, but the language used is not as clear as that for quality of design.  ... 
doi:10.1016/s0378-7206(02)00096-4 fatcat:pmmasmbp65cxnfbnwygizdcusm

Quality Assurance Standards and Survey of IT Industries

Maria Khalid Maria Khalid
2013 IOSR Journal of Computer Engineering  
This research is the comprehensive survey of Standards followed by IT industries for assuring Quality in their products.  ...  Quality of the product depends on customer satisfaction which can be achieved by applying standards.  ...  An examination of ISO 9000:2000 and supply chain Quality Assurance (R.Sroufe et al., 2008) [14] International Organization for Standardization (ISO) developed latest ISO 9000:2000 Quality standard.  ... 
doi:10.9790/0661-01026574 fatcat:kllwayf4dnh5zgdhroe6sam2xe

A ISO 9001:2000 Certification Model in SMEs

Raimundo Sales Neto e Azevedo, Arnaldo Dias Belchior, Marum Simão Filho, Flávio Lenz César Lenz César
2018 CLEI Electronic Journal  
This work describes a model for certification ISO 9001:2000 process of a software company.  ...  The Quality Management System (QMS) implementation in the company guided the fundamental processes of the software development, the organizational processes and the support processes, structuring all the  ...  A Quality Management System (QMS) in compliance with ISO 9000 will assure that its process of development has a disciplined, repeatable level of control, guaranteeing the quality of its products.  ... 
doi:10.19153/cleiej.8.1.7 fatcat:5e3a4eq6b5bavbpmllv3fniygq

The Frameworks Quagmire, A Brief Look

Sarah A. Sheard
1997 INCOSE International Symposium  
This paper describes the categories of compliance frameworks and characteristics of seven important frameworks: the CMM, SE-CMM, IPD-CMM, ISO 9000, SDCE, MIL-STD-498, and Trillium.  ...  The paper also discusses trends and recommendations for how to deal with the Frameworks Quagmire.  ...  Trillium The Trillium model, created by Bell Canada, combines requirements from the ISO 9000 series, the CMM for Software, and the Malcolm Baldrige criteria, with software quality standards from the IEEE  ... 
doi:10.1002/j.2334-5837.1997.tb02242.x fatcat:3t6dwiuhnnegngy6dycy7byqp4

Quality assurance of medical software

P. S. Cosgriff
1994 Journal of Medical Engineering & Technology  
The user/purchaser of medical equipment has an important part to play in the drive for higher quality medical software, and ways in which the user can influence commercial suppliers are outlined.  ...  Quality assurance is a topical issue within the software industry and various methodological solutions aimed at improving software quality have been proposed.  ...  The TickIT guide to software quality management systems is available [5] which includes a full copy of ISO 9000-3, as well as guidance for both purchaser and supplier.  ... 
doi:10.3109/03091909409030782 pmid:8006924 fatcat:2oxctde5g5aa7bulwwj4mxip5q

Page 70 of The Information Management Journal Vol. 34, Issue 2 [page]

2000 The Information Management Journal  
ISO 9000 Quality Records Standards In 1987, the ISO published a group of international quality stan- dards, known collectively as ISO 9000.  ...  Multinational companies that wish to obtain ISO 9000 certification — within any country — must apply the requisite professional expertise to assure that recordkeeping systems for quality documentation  ... 
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