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How well does result relevance predict session satisfaction?

Scott B. Huffman, Michael Hochster
2007 Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval - SIGIR '07  
This paper examines how well we can approximate a user's ultimate session-level satisfaction using a simple relevance metric. We find that this relationship is surprisingly strong.  ...  By incorporating additional properties of the query itself, we construct a model which predicts user satisfaction even more accurately than relevance alone.  ...  How well can we predict the user's satisfaction with their search session, based on the relevance of results returned for Q? 2.  ... 
doi:10.1145/1277741.1277839 dblp:conf/sigir/HuffmanH07 fatcat:myeqstslgbdczcmkcptt5aiawy

Modeling action-level satisfaction for search task satisfaction prediction

Hongning Wang, Yang Song, Ming-Wei Chang, Xiaodong He, Ahmed Hassan, Ryen W. White
2014 Proceedings of the 37th international ACM SIGIR conference on Research & development in information retrieval - SIGIR '14  
In addition, experimental results on large-scale logs from Bing.com demonstrate clear benefit from using inferred action satisfaction labels for other applications such as document relevance estimation  ...  Using insitu search satisfaction judgments provided by searchers, we show that there is significant value in modeling action-level satisfaction in search-task satisfaction prediction.  ...  As a result, it cannot as effectively model the action-level user satisfaction as our model does. We adopted the same implementation of session-CRF as used in [1] .  ... 
doi:10.1145/2600428.2609607 dblp:conf/sigir/WangSCHHW14 fatcat:kywvvr32vjhnbdqz76woeru2ka

Understanding and Predicting Graded Search Satisfaction

Jiepu Jiang, Ahmed Hassan Awadallah, Xiaolin Shi, Ryen W. White
2015 Proceedings of the Eighth ACM International Conference on Web Search and Data Mining - WSDM '15  
The findings suggest that we should predict finer-grained satisfaction levels.  ...  We examine sessions mined from search engine logs, where searcher satisfaction was also assessed on multi-point scale by human annotators.  ...  First, we evaluate how well we can predict the actual session satisfaction through regression analysis (Section 6.1).  ... 
doi:10.1145/2684822.2685319 dblp:conf/wsdm/JiangASW15 fatcat:ixtguynyprg7zgdazgidaf3yfa

Does Vertical Bring more Satisfaction?

Ye Chen, Yiqun Liu, Ke Zhou, Meng Wang, Min Zhang, Shaoping Ma
2015 Proceedings of the 24th ACM International on Conference on Information and Knowledge Management - CIKM '15  
The results show that verticals with different qualities, presentation styles and positions have different effects on search satisfaction, among which Encyclopedia verticals, as well as Download verticals  ...  Furthermore, our proposed prediction framework outperforms state-of-the-art methods that are designed for search satisfaction prediction in homogeneous environment.  ...  Users' explicit satisfaction feedback, as well as mouse click-through / movement data and eye movement data, are collected so that we can make a detailed analysis of how vertical results affect users'  ... 
doi:10.1145/2806416.2806473 dblp:conf/cikm/ChenLZWZM15 fatcat:4uuqsbfoazbwpjkxqsatujowka

"Satisfaction with Failure" or "Unsatisfied Success"

Mengyang Liu, Yiqun Liu, Jiaxin Mao, Cheng Luo, Min Zhang, Shaoping Ma
2018 Proceedings of the 2018 World Wide Web Conference on World Wide Web - WWW '18  
Experimental results show that our proposed prediction method is effective in predicting search success.  ...  We find that both "Satisfaction with Failure" and "Unsatisfied Success" cases happen in these search tasks and together they account for as many as 40.3% of all search sessions.  ...  Huffman and Hochster [12] found a strong correlation between session-level satisfaction and some simple relevance metrics. Maskari et al.  ... 
doi:10.1145/3178876.3186065 dblp:conf/www/LiuLMLZM18 fatcat:y3wpwnh7wjdu5a33ucixd46nmy

Behavior-based evaluation of session satisfaction [article]

Chao Liu, Zhenzhen Zheng, Jinkang Jia
2018 arXiv   pre-print
In all, a session-level evaluation model with improved performance and well capability on interpretation is proposed and applied in real practice in search engine companies.  ...  The session-level features are retrieved and carefully analyzed. Some linear and non-linear features which can reflect the final degree of satisfaction are chosen and adopted in evaluation models.  ...  well-formatted and relevant results.  ... 
arXiv:1806.08130v2 fatcat:fg2aiuanv5edrofdh2vxitpffu

Life satisfaction of Paralympians: The role of needs satisfaction and passion

Filipe Rodrigues, Geneviève A. Mageau, Emilie Lemelin, Diogo Teixeira, Anabela Vitorino, Luís Cid, Diogo Monteiro
2021 International journal of sports science & coaching  
Perceptions of mastery and competence, as well as sport-related social connections could be important to consider improving the lives of athletes with Paralympic experience.  ...  These results suggest that feeling autonomous may not necessarily translate into more harmonious passionate engagement but is associated with higher levels of obsessive passion.  ...  Yet, literature regarding the key factors within the passionate activity shown to predict passion, namely needs satisfaction, does not seem to differentiate between HP and OP.  ... 
doi:10.1177/17479541211036224 fatcat:oi73u7ncdvdkrnfj435w3rarhe

User Intent, Behaviour, and Perceived Satisfaction in Product Search

Ning Su, Jiyin He, Yiqun Liu, Min Zhang, Shaoping Ma
2018 Proceedings of the Eleventh ACM International Conference on Web Search and Data Mining - WSDM '18  
and (3) how does user perceived satisfaction relate to their search behaviour as well as search intents, and can we predict product search satisfaction with interaction signals?  ...  However, from a user perspective, there still lacks an in-depth understanding of why users search, how they interact with, and perceive the product search results.  ...  Do users behave di erently under di erent search intents and if so, how? RQ3. a. How does user satisfaction relate to their search behaviour and search intents? and b.  ... 
doi:10.1145/3159652.3159714 dblp:conf/wsdm/SuHLZM18 fatcat:iuxesdxffnhmflyw3oh74svcni

Predicting User Satisfaction with Intelligent Assistants

Julia Kiseleva, Kyle Williams, Ahmed Hassan Awadallah, Aidan C. Crook, Imed Zitouni, Tasos Anastasakos
2016 Proceedings of the 39th International ACM SIGIR conference on Research and Development in Information Retrieval - SIGIR '16  
able to improve the prediction accuracy of user satisfaction from 71% to 81% over a baseline that utilizes only click and query features.  ...  In this paper, we propose an automatic method to predict user satisfaction with intelligent assistants that exploits all the interaction signals, including voice commands and physical touch gestures on  ...  [24] focused on simulated tasks for device control and web search, and identify satisfactory and unsatisfactory sessions based on features used in predicting satisfaction on the web, as well as acoustic  ... 
doi:10.1145/2911451.2911521 dblp:conf/sigir/KiselevaWACZA16 fatcat:u2isb2lmizejrnyvy5hspztoai

Understanding User Satisfaction with Intelligent Assistants

Julia Kiseleva, Kyle Williams, Jiepu Jiang, Ahmed Hassan Awadallah, Aidan C. Crook, Imed Zitouni, Tasos Anastasakos
2016 Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval - CHIIR '16  
at the task or session level.  ...  Using this data, we study how user satisfaction varied with different usage scenarios and what signals can be used for modeling satisfaction in different scenarios.  ...  [25] focus on simulated tasks for device control, as well as chat and web search, and identify satisfactory and unsatisfactory sessions based on features used in predicting satisfaction on the web,  ... 
doi:10.1145/2854946.2854961 dblp:conf/chiir/KiselevaWJACZA16 fatcat:e7o4hkrhkbchxmeop6qhfiecmm

Employee attitudes and job satisfaction

Lise M. Saari, Timothy A. Judge
2004 Human Resource Management  
: (1) the causes of employee attitudes, (2) the results of positive or negative job satisfaction, and (3) how to measure and influence employee attitudes.  ...  Future research will likely focus on greater understanding of personal characteristics, such as emotion, in defining job satisfaction and how employee attitudes influence organizational performance.  ...  Feedback sessions that result in concrete goals and result- ing actions have the most impact.  ... 
doi:10.1002/hrm.20032 fatcat:mvjcysg2nrcw7p3n662n2kjs3i

The longitudinal association of relationship satisfaction and sexual satisfaction in long-term relationships

Erin E. Fallis, Uzma S. Rehman, Erik Z. Woody, Christine Purdon
2016 Journal of family psychology  
well as the results of research by Yeh and colleagues (2006) , it was hypothesized that earlier sexual satisfaction would predict later relationship satisfaction, controlling for initial levels of relationship  ...  More specifically, perceived quality encompasses people's perceptions of how comfortable they are discussing sexual topics within their relationships and how well they expect discussions of sexual topics  ... 
doi:10.1037/fam0000205 pmid:27077235 fatcat:belubfodpvfglcyqzkkkp2buqm

Correctional psychologist burnout, job satisfaction, and life satisfaction

Aven Senter, Robert D. Morgan, Catherine Serna-McDonald, Marshall Bewley
2010 Psychological services  
Does professional identity predict the level of psychologist burnout? 6. Does participation in extracurricular professional activities predict the level of psychologist burnout?  ...  However, job satisfaction does not reportedly impact levels of employee burnout.  ... 
doi:10.1037/a0020433 fatcat:asj6cjemsndupjk55kdtlozdre

Deep Sequential Models for Task Satisfaction Prediction

Rishabh Mehrotra, Ahmed Hassan Awadallah, Milad Shokouhi, Emine Yilmaz, Imed Zitouni, Ahmed El Kholy, Madian Khabsa
2017 Proceedings of the 2017 ACM on Conference on Information and Knowledge Management - CIKM '17  
Detecting and understanding implicit signals of user satisfaction are essential for experimentation aimed at predicting searcher satisfaction.  ...  result relevance [17] .  ...  goals but also in understanding how well a system is able to help the user achieve that goal.  ... 
doi:10.1145/3132847.3133001 dblp:conf/cikm/MehrotraASYZKK17 fatcat:xpdyde5u3bazbnw5v6zcf6jitu

Incorporating Clicks, Attention and Satisfaction into a Search Engine Result Page Evaluation Model

Aleksandr Chuklin, Maarten de Rijke
2016 Proceedings of the 25th ACM International on Conference on Information and Knowledge Management - CIKM '16  
In this paper we propose a model of user behavior on a SERP that jointly captures click behavior, user attention and satisfaction, the CAS model, and demonstrate that it gives more accurate predictions  ...  The core ranking function contributes to this and so do result snippets, smart organization of result blocks and extensive use of one-box answers or side panels.  ...  How well does the model predict click vs. satisfaction events?  ... 
doi:10.1145/2983323.2983829 dblp:conf/cikm/ChuklinR16 fatcat:5ghexhqwmravvibgw237qemisi
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