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How Task Types and User Experiences Affect Information-Seeking Behavior on the Web: Using Eye-tracking and Client-side Search Logs

Hitomi Saito, Hitoshi Terai, Yuka Egusa, Masao Takaku, Makiko Miwa, Noriko Kando
2009 Annual International ACM SIGIR Conference on Research and Development in Information Retrieval  
We investigated what influence task type and user experience had on information-seeking behaviors on the Web by using screen-capture logs and eye-movement data.  ...  Analyses of the screencapture logs and eye-movement data revealed that the task type and user experience affected the participants' informationseeking behaviors.  ...  CONCLUSIONS We studied how different tasks and levels of experience affect the behavior of students searching for information on the Web.  ... 
dblp:conf/sigir/SaitoTETMK09 fatcat:4krx5hlahvatfeyned3bsyq47i

Large-scale analysis of individual and task differences in search result page examination strategies

Georg Buscher, Ryen W. White, Susan Dumais, Jeff Huang
2012 Proceedings of the fifth ACM international conference on Web search and data mining - WSDM '12  
We examine queries, clicks, cursor movements, scrolling, and text highlighting for millions of queries on the Bing commercial search engine to better understand the impact of user, task, and user-task  ...  By clustering users based on cursor features, we identify individual, task, and user-task differences in how users examine results which are similar to those observed in small-scale studies.  ...  One way to control for search task is as part of an experiment. Laboratory studies of information seeking behavior (e.g., [5] [9]) often control for task type at experiment time.  ... 
doi:10.1145/2124295.2124341 dblp:conf/wsdm/BuscherWDH12 fatcat:eqyovmjumjhetm3o3ddgw6rhje

Web browsing behavior analysis and interactive hypervideo

Luis A. Leiva, Roberto Vivó
2013 ACM Transactions on the Web  
Considering its limitations, it is our hope that SMT2ǫ will assist researchers, usability practitioners, and other professionals interested in understanding how users browse the Web.  ...  In response to this need, we have developed SMT2ǫ, a web-based tracking system to analyze browsing behavior using feature-rich hypervideo visualizations.  ...  The authors also thank the staff members at and who volunteered to took part in our evaluation studies.  ... 
doi:10.1145/2529995.2529996 fatcat:sept35kzhjcmjoyx7dkzat3424

Building a better mousetrap: Compressing mouse cursor activity for web analytics

Luis A. Leiva, Jeff Huang
2015 Information Processing & Management  
cursor activity, which is useful for computing the relevance for search results or determining user attention on a page.  ...  A website can easily find out where a user has been, but in order to find out what content is consumed and how it was consumed at a sub-page level, prior work has proposed client-side tracking to record  ...  We thank as well the anonymous IPM reviewers for their valuable suggestions and comments on our manuscript.  ... 
doi:10.1016/j.ipm.2014.10.005 fatcat:oo7oflz7y5ctfhc7pec3dxtb6i

From Keyword Search to Exploration: Designing Future Search Interfaces for the Web

Max L. Wilson
2010 Foundations and Trends® in Web Science  
This monograph is directed at researchers and developers who are designing the next generation of web search user interfaces, by focusing on the techniques and visualizations that allow users to interact  ...  Search is one of the keys to the Web's success. The elegant way in which search results are returned has been well researched and is usually remarkably effective. However,  ...  Acknowledgments The authors thank Marti Hearst, those who provided images, and several others for providing feedback and comments.  ... 
doi:10.1561/1800000003 fatcat:jpiox47bxneefmgrajbhosfvuq

Identifying Modes of User Engagement with Online News and Their Relationship to Information Gain in Text

Nir Grinberg
2018 Proceedings of the 2018 World Wide Web Conference on World Wide Web - WWW '18  
fine resolution using client-side logging.  ...  Client-side measures of post-click behavior received relatively little attention despite the fact that publishers have now the ability to measure how millions of people interact with their content at a  ...  ACKNOWLEDGMENTS The author would like to thank Josh Schwartz, Chief Data Scientist at Chartbeat, for his continued support of this work and many useful discussions about tracking in real-world settings  ... 
doi:10.1145/3178876.3186180 dblp:conf/www/Grinberg18 fatcat:65nrfw52crcnro52n5o77j4sji

A User-Centered Experiment and Logging Framework for Interactive Information Retrieval

Ralf Bierig, Jacek Gwizdka, Michael J. Cole
2009 Annual International ACM SIGIR Conference on Research and Development in Information Retrieval  
The primary focus is on multidimensional logging to obtain rich behavioral data from participants.  ...  This paper describes an experiment system framework that enables researchers to design and conduct task-based experiments for Interactive Information Retrieval (IIR).  ...  This allows for rich client-sided logging of low level user behavior obtained from specific hardware (e.g. mouse movements or eye-tracking information). • The Database interface manages all access to one  ... 
dblp:conf/sigir/BierigGC09 fatcat:sgkaltpeofdnvbse2khxie7z3i

Constraint based frequent pattern mining for generalized query templates from web log

RV Pujeri, GM Karthik
2011 International Journal of Engineering, Science and Technology  
Popular Search engine uses log for keeping track of user activities including user queries, click-through and their behavior.  ...  In particular, we apply data mining to extract useful and implicit knowledge from web logs, which keep traces of information, during users' visit of web pages on web servers.  ...  The article traverses through the path of the consensus tree based on the information like time, type of search engine and keywords used in user query.  ... 
doi:10.4314/ijest.v2i11.64551 fatcat:hvz4pd2zkzhjvosampn6ovusdu

A task level metric for measuring web search satisfaction and its application on improving relevance estimation

Ahmed Hassan, Yang Song, Li-wei He
2011 Proceedings of the 20th ACM international conference on Information and knowledge management - CIKM '11  
Understanding the behavior of satisfied and unsatisfied Web search users is very important for improving users search experience.  ...  We test our metric on millions of queries collected from real Web search traffic and show empirically that user behavior models trained using explicit judgments of user satisfaction outperform several  ...  [10] used server side logging to collect behavioral signals. We used, and compared, both client side logging and server side logging for modeling user behavior.  ... 
doi:10.1145/2063576.2063599 dblp:conf/cikm/HassanSH11 fatcat:pwvqpinlkjhuzhb3nxb7zosawy

SIGIR 2009 workshop on understanding the user

Georg Buscher, Jacek Gwizdka, Jaime Teevan, Nicholas J. Belkin, Ralf Bierig, Ludger van Elst, Joemon Jose
2009 SIGIR Forum  
We are further very thankful to the authors, the members of our program committee, and all participants. They helped to form a very lively, spirited, highly interesting, and successful workshop.  ...  Acknowledgements We would like to thank ACM and SIGIR for hosting this workshop as well as the SIGIR workshop committee and especially its chair Diane Kelly for their very helpful feedback.  ...  How Task Types and User Experiences Affect Information-Seeking Behavior on the Web: Using Eye-tracking and Client-side Search Logs.  ... 
doi:10.1145/1670564.1670574 fatcat:fzcwsurqyzcz7mz4lab2ejsc3y

An Eye-tracking Study of User Interactions with Query Auto Completion

Kajta Hofmann, Bhaskar Mitra, Filip Radlinski, Milad Shokouhi
2014 Proceedings of the 23rd ACM International Conference on Conference on Information and Knowledge Management - CIKM '14  
While study participants completed web search tasks, we recorded their interactions using eye-tracking and client-side logging. This allows us to provide a first look at how users interact with QAC.  ...  Due to this strong position bias, ranking quality affects QAC usage. We also find an effect on task completion, in particular on the number of result pages visited.  ...  designing the user study.  ... 
doi:10.1145/2661829.2661922 dblp:conf/cikm/HofmannMRS14 fatcat:cf7nerd57rgu5iov73xyfwdftq

Search behaviors in different task types

Jingjing Liu, Michael J. Cole, Chang Liu, Ralf Bierig, Jacek Gwizdka, Nicholas J. Belkin, Jun Zhang, Xiangmin Zhang
2010 Proceedings of the 10th annual joint conference on Digital libraries - JCDL '10  
Task types have been shown to influence search behaviors including usefulness judgments. This paper reports on an investigation of user behaviors associated with different task types.  ...  We suggest these behaviors can be used as implicit indicators of the user's task type.  ...  Granka, Joachims, & Gay [7] used eye tracking data to investigate how users interact with search engine results pages using two types of search tasks, informational and navigational.  ... 
doi:10.1145/1816123.1816134 dblp:conf/jcdl/LiuCLBGBZZ10 fatcat:nvsfdz2h3bg6vnrcpy4imu4afy

Improving public relations web sites through usability research

Kirk Hallahan
2001 Public Relations Review  
This article examines the nature and value of usability research, and the elements of an effective web site based on usability principles.  ...  Public relations communicators can use a variety of techniques to pretest the effectiveness of messages, including readability testing, focus groups, peer and jury reviews, experiments and field testing  ...  Zimmerman, who has spearheaded a program of research on usability at Colorado State's Center for Research on Writing and Technology.  ... 
doi:10.1016/s0363-8111(01)00082-0 fatcat:3g7xldlolrcvri3ltyyjgbp2du

From devices to people

Ryen W. White, Ahmed Hassan, Adish Singla, Eric Horvitz
2014 Proceedings of the 23rd international conference on World wide web - WWW '14  
We also develop models to cluster search behavior on a machine, allowing us to attribute historical data accurately and automatically assign new search activity to the correct searcher.  ...  We characterize variations in features of topic, time, and other aspects such as the complexity of the information sought per the number of searchers on a machine, and show significant differences in all  ...  Recent studies have examined differences in how people inspect result pages via eye-gaze tracking [17] and mouse cursor tracking [8] .  ... 
doi:10.1145/2566486.2568022 dblp:conf/www/WhiteHSH14 fatcat:5lzp5iep2jad3pmlzqthkxrdfy

Information foraging on the web: The effects of "acceptable" Internet delays on multi-page information search behavior

Alan R. Dennis, Nolan J. Taylor
2006 Decision Support Systems  
Delays are among the most frequently cited complaints of Web users. Long delays often cause users to abandon their searches, but do tolerable delays affect information search behavior?  ...  The net impact of tolerable delays was counter intuitive: tolerable delays had no impact on the total amount of data searched in the first experiment, but induced users to examine more data points in total  ...  While Experiment 1 addressed the question of page cost and search, it is unclear how differing page values affect search behavior.  ... 
doi:10.1016/j.dss.2005.05.032 fatcat:ytzgu3dyo5eizpyouft4nd2lya
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