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Impact of social influence in e-commerce decision making

Young Ae Kim, Jaideep Srivastava
2007 Proceedings of the ninth international conference on Electronic commerce - ICEC '07  
Web-based social communities, actively fostered by E-commerce companies, allow consumers to share their personal experiences by writing reviews, rating others' reviews, and chatting among trusting members  ...  Moreover, many online shoppers tend to wait for the opinions of early adopters before making a purchase decision to reduce the risk of buying a new product.  ...  ' purchase decision making, in order to expect the greatest impact of social influence in E-commerce Figure 3 .Figure 4 . 34 E-commerce information source The approaches of combining a user preference  ... 
doi:10.1145/1282100.1282157 dblp:conf/ACMicec/KimS07 fatcat:fke4wxxvc5fgdiw4ycet55dmy4


Ahmad Johan, Barkah Rosadi, Tezza Adriansyah Anwar
Rating of a product plays an important role that can help consumers to support purchasing decisions and reduce search costs.  ...  E-commerce is one of the platforms used by consumers in searching for information related to the needs of both products or services.  ...  Widespread internet users, especially in the context of e-commerce, a quality web must be able to provide information for consumers in order to make decisions.  ... 
doi:10.22437/jbsmr.v4i2.13566 fatcat:xnz6ignehvarlif4hbshpzmvoy

Adaptive decision support system (ADSS) for B2C e-commerce

Faisal Al-Qaed, Alistair Sutcliffe
2006 Proceedings of the 8th international conference on Electronic commerce The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet - ICEC '06  
This paper covers the research problem of supporting users' decision making in E-Commerce systems with complex choices, and design of an Adaptive Decision Support System (ADSS) which matches the appropriate  ...  Adaptive decision support system, B2C E-Commerce, decision aid.  ...  B2C E-Commerce DSS According to Mallach [28] , a Decision Support System (DSS) is an interactive computer-based system intended to help users to make their decisions.  ... 
doi:10.1145/1151454.1151528 dblp:conf/ACMicec/Al-QaedS06 fatcat:xbzeby4sonhf3lkh5uqzonan7q


Živilė Baubonienė, Gintarė Gulevičiūtė
2015 Social Technologies  
Design/methodology/approach – The factors that affect the consumer online shopping have been disclosed through quantitative research by analysing data collected via a web‐based questionnaire survey.  ...  At the same time, the research project reveals the factors that are discouraging for consumers and the benefits received by buyers making purchases online.  ...  Introduction The research problem is the lack of research in the field of e-commerce and consumer decision to purchase online.  ... 
doi:10.13165/st-15-5-1-06 doaj:bfc48f02b3e547c3822105c1afb2bef0 fatcat:hp5komnazfamhgo22vd53rhfsu

Impact of personalized review summaries on buying decisions: An experimental study

Mahesh Balan U, Saji K. Mathew
2016 Americas Conference on Information Systems  
This study evaluates the impact of personalization of review summaries on consumers' cognitive efforts and buying decision.  ...  This study thus contributes to e-commerce literature on online buyer behavior and recommender systems strategy.  ...  In our proposed new approach, the reviews are summarized and also the consumer will find it much easier to make a purchase decision.  ... 
dblp:conf/amcis/BalanM16 fatcat:qshp3nrmq5eizh7wgepg3xdw6a

Online Shopping Decisions Enhancement with Fuzzy Expert System

Proshat Ghaeini, Hamed Kazempour
2021 International Journal of Innovation in Management, Economics and Social Sciences  
To analyze the status of improvement of users' decisions, a fuzzy expert system was created using input variables business reputation status, environmental factors status in e-commerce, online store features  ...  Such systems usually provide a list of suggested items that the user may prefer. These systems are provided as a support tool to help users obtain information that best meets their needs.  ...  Product / Service features Customer / User features 0.85 0.5 Good Medium User decisions in online shopping Medium 0.4648 E-commerce environment factors 0.5 Medium Table 3 .  ... 
doi:10.52547/ijimes.1.2.84 fatcat:x7fqmryiorgg7lanvcxrp2zx6m

Does Social Interaction Affect Consumer Decisions on Social Commerce Sites

Yichuan Wang, Chiahui Yu
2015 Social Science Research Network  
Owing to the growing popularity of social media, online business models have shifted from traditional e-commerce that focuses on one-click buying and one-way browsing to social commerce that enables consumers  ...  to digitize their purchase decision journey by establishing two-way communications and sound collaborative relationships with other consumers.  ...  and negative product reviews prior to making a purchase decision.  ... 
doi:10.2139/ssrn.2695661 fatcat:idjriaitzndgndemoo3imfs6ha

Decision Making Process for B2C Model Using Behavior Analysis with Big Data Technologies

K. Kannan, K. Raja
2016 Indian Journal of Science and Technology  
Objectives: Business to Consumer (B2C) E-Commerce activities are developed with a large number through agent-based systems.  ...  CBR to pave way for a consumer to make a better decision making process.  ...  Introduction E-Commerce is trading of products or services with the help of networks. The platform lets the people to buy or sell their products or goods.  ... 
doi:10.17485/ijst/2016/v9i24/95168 fatcat:7i77wer4mbaclfhbo3lea5vpl4

Management decisions on modernization of e-commerce enterprises as subjects of innovative entrepreneurship

Volodymyr Symakov
2021 Economies Horizons  
the features of world experience that determine the need of e-commerce enterprises in Ukraine to focus on new technological solutions and modern management approaches.  ...  The purpose of the article is to analyse the types of management decisions on the modernization of e-commerce enterprises as subjects of innovative entrepreneurship and to explore their content.  ...  E-commerce companies do everything possible to ensure the convenience of users on e-commerce sites through a number of payment methods, including e-wallets.  ... 
doi:10.31499/2616-5236.1(12).2020.225190 fatcat:5kzaviyarjbtxlglu65a2soquu


Victor Wiley, Thomas Lucas
2018 Computer Science  
This study implements a method for consumer behavior simulation that can be affected by the criteria to make a purchase on a simulated e-commerce website.  ...  This study implements a decision support system approach to help marketers to determine price discount alternatives using the Elimination et Choix Traduisant la Realite (ELECTRE) method.  ...  Gottschlich has defined Decision Support Systems (DSS) as a set of model-based procedures for processing and assessing data to help managers make decisions [4, 9] .  ... 
doi:10.7494/csci.2018.19.1.2631 fatcat:avk4csyu7rc2jnirpmo5bkdl54

Decision station: situating decision support systems

Rustam Vahidov, Gregory E. Kersten
2004 Decision Support Systems  
A generic architecture, the set of capabilities for our vision of a situated DSS is proposed, and the architecture is illustrated with a DSS for investment management.  ...  This necessitates the development of effective decision support tools to properly inform the decision process. So far the response from the field of Decision Support Systems has not been adequate.  ...  Hence, the system that the user uses to purchase a good wouldn't get involved in the details of packaging, and managing the shipment of a good.  ... 
doi:10.1016/s0167-9236(03)00099-x fatcat:avisdbpcmjehhjhicf56rxmtse

Intelligence Decision Support Systems in E-commerce [chapter]

Petr Suchanek, Roman Sperka, Radim Dolak, Martin Miskus
2011 Efficient Decision Support Systems - Practice and Challenges in Multidisciplinary Domains  
On the basis of these facts main goal of this chapter is to present new approaches to the creation of e-commerce systems models and new approaches to managing e-commerce systems using modern software tools  ...  In this context it is appropriate to ask, what is the difference between DSS and BI, how can these systems be used in e-commerce, which of these systems is more appropriate for decision support and what  ...  The modelling of e-commerce systems can be effectively done by use of a processoriented approach, value-oriented approach or approach based on multi-agents systems.  ... 
doi:10.5772/17735 fatcat:rfblzgevr5elliiuytvbmoakxi

Improving Usability of User Centric Decision Making of Multi-Attribute Products on E-commerce Websites [article]

Roquia Mushtaq, Naveed Ahmad, Aimal Rextin, Muhammad Muddassir Malik
2020 arXiv   pre-print
We evaluated our proposed interface by conducting a controlled experiment that empirically measures the efficiency, effectiveness and satisfaction of our visualization based interface and a typical e-commerce  ...  In this paper, we propose an interface that will help users in selecting a multi-attribute product through a series of visualizations.  ...  Furthermore, in this research the idea was re-implemented as an e-commerce website prototype by Shoaib Masood of COMSATS University, Islamabad, Pakistan.  ... 
arXiv:2004.12923v1 fatcat:kp42igitvbaz7gu6tblbmu4bge

The Effect of Social Media Sales Promotion towards Customer Purchase Decision

Alif Huazam
2016 Zenodo  
In this paper we outline a broad research agenda for understanding the relationships among sales promotion and social media with consumer purchasing decision.  ...  This study purportedly designed to stimulate innovative investigations of the relationship between social media and consumer purchase decision.  ...  Theoretical Framework Consumer purchasing decision While making purchase decisions, consumers are often unable to evaluate all available alternatives in great depth and, thus, tend to use two-stage processes  ... 
doi:10.5281/zenodo.3521804 fatcat:rowvrgktfbgcvizrjrbqtfp6wa

The Impact of Social Media on E-Commerce Decision Making Process

Curzi Valerio, Lecoq William, Quéré Noémier
2019 Zenodo  
Indeed, e-vendors no longer invest money exclusively on advertisements on their e-commerce platforms; rather there is a fierce online competition among companies promoting their goods and services on social  ...  In this article, we will point out how social media influences the e-commerce decision making by firstly reasoning on theoretical concepts about online customers behaviours along with the factors affecting  ...  The effects of social influence and trust on the purchase decision process Figure 3. E-vendor's proactive approach in E-commerce Nowadays, the purchasing decisions are driven by e-vendors.  ... 
doi:10.5281/zenodo.2591569 fatcat:b2joctawvzbrloh7ppbqq6dzbi
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