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Harnessing the Experience Web to Support User-Generated Product Reviews [chapter]

Ruihai Dong, Markus Schaal, Michael P. O'Mahony, Kevin McCarthy, Barry Smyth
2012 Lecture Notes in Computer Science  
Today, online reviews for products and services have become an important class of user-generated content and they play a valuable role for countless online businesses by helping to convert casual browsers  ...  In many respects, the content of user reviews is every bit as important as the catalog content that describes a given product or service.  ...  Conclusions This work was inspired by early work on the GhostWriter systems [3, 9] , which highlighted the potential for web experiences and case-based reasoning to support users when creating user-generated  ... 
doi:10.1007/978-3-642-32986-9_7 fatcat:unnvgvvbkvfulloo2chnbn5dzm

Foundations of Social Media Marketing

Efthymios Constantinides
2014 Procedia - Social and Behavioral Sciences  
of co-operation and customer-generated innovation.  ...  The Social Media have changed the power structures in the marketplace; evidence points to a major power migration taking place and to emergence of a new breed of powerful and sophisticated customer, difficult  ...  "The Web as a platform, Harnessing of the Collective Intelligence, Data is the Next Intel Inside, End of the Software Release Cycle, Lightweight Programming Models, Rich User Experiences".  ... 
doi:10.1016/j.sbspro.2014.07.016 fatcat:kq3wb5eb6fdundscondivlvxdi

Web-Based Simulation Environment for Vehicular Electrical Networks

Xavier Dominguez, Paola Mantilla-Pérez, Nuria Gimenez, Islam El-Sayed, Manuel Alberto Díaz Díaz Millán, Pablo Arboleya
2021 Energies  
A web-based architecture has been employed in alignment with the ongoing software development revolution and thus provides flexibility for both, developers and users.  ...  Furthermore, the automatic generation of electrical layouts for EDS is addressed to favor an intuitive understanding of the network.  ...  improve user experience and ease human-information interaction, visual analytics (VA) strategies have been enclosed into the implemented web-based simulation environment.  ... 
doi:10.3390/en14196087 fatcat:2zbnopdfxzbd7p77lgm4xzhmpa

Web 2.0: Capabilities, Business Value and Strategic Practice

Anupam Kumar Nath, Rahul Singh, Lakshmi S. Iyer
2009 Americas Conference on Information Systems  
Web 2.0 has the potential to deliver rich peer-to-peer interactions among users, enable collaborative value creation across business partners and create dynamic new services and business models.  ...  Web 2.0 is the adoption of open technologies and architectural frameworks to facilitate participative computing.  ...  Social networking uses ideas from harnessing the power of the crowd, network effect and individual production user generated content.  ... 
dblp:conf/amcis/NathSI09 fatcat:re3xtabgabg3rmky4ploztrjum

Recommendation as Collaboration in Web Search

Barry Smyth, Jill Freyne, Maurice Coyle, Peter Briggs
2011 The AI Magazine  
by the users interests and preferences.  ...  platform for recommender systems research as users demand a new generation of search engines that are less susceptible to manipulation and more responsive to searcher needs and preferences.  ...  The purpose of CoSearch is to demonstrate the potential for productive collaborative web search in resource-limited environments.  ... 
doi:10.1609/aimag.v32i3.2362 fatcat:nmkrrynabfebxew2b3f2ebgacq

Online User Reviews as a Design Strategy for Global Communities: Contributions of the Open Device Labs Case

Raquel Paiva Godinho, Ruth S. Contreras Espinosa
2019 International Journal of Interactive Mobile Technologies  
From the Design perspective, this paper aims to answer the question: what can be learned about the ODL ecosystem from online user reviews?  ...  To answer this research question, we conducted a qualitative inductive analysis of n=217 user reviews posted on the community website, from 65 labs located in 12 countries.  ...  Acknowledgement We would like to thank the Open Device Lab community for allowing us to conduct the comprehensive research, which this study is part of and partially supported by the IFSul, the UVic-UCC  ... 
doi:10.3991/ijim.v13i11.11042 fatcat:o3eyewvj5rcofcp4jrzumxosf4

The World-Wide Web: quagmire or gold mine?

Oren Etzioni
1996 Communications of the ACM  
the subset that corresponds to product reviews.  ...  Generalization Once we have automated the discovery and extraction of information from Web sites, the natural next step is to attempt to generalize from our experience.  ...  , the copyright notice, the title of the publication and its date appear, and notice is given that copying is by permission of ACM, Inc.  ... 
doi:10.1145/240455.240473 fatcat:7pgbb5afzvh4bhcuqernowxyeq


Sriganesh Madhvanath, Geetha Manjunath, Suryaprakash Kompalli, Serene Banerjee, Sitaram Ramachandrula, Srinivasu Godavari
2013 Proceedings of the 3rd ACM Symposium on Computing for Development - ACM DEV '13  
We believe that our work is the first to focus on the productivity needs of non techsavvy users in emerging economies, and to propose a general authoring-based solution for enabling a wide variety of web  ...  THE PAPERWEB SYSTEM The PaperWeb system enables online experiences to be authored once by users with the ability to use a web browser and a PC (but no programming skills), and used by non-tech savvy users  ... 
doi:10.1145/2442882.2442931 dblp:conf/dev/MadhvanathMKBSG13 fatcat:rafe4cxlxvhv7pqzmtvspsbzue

Text Mining Customer Reviews for Aspect-Based Restaurant Rating

Jovelyn C. Cuizon, Jesserine Lopez, Danica Rose Jones
2018 International Journal of Computer Science & Information Technology (IJCSIT)  
The application provides a web and mobile crowd sourcing platform where users share dining experiences and get insights about the strengths and weaknesses of a restaurant through user contributed feedback  ...  Further, a word cloud is generated to provide visual display of the most frequently occurring terms in the reviews.  ...  Web and mobile client applications were developed to provide an interface for the user to contribute reviews on dining experience (food trip) on a certain restaurant.  ... 
doi:10.5121/ijcsit.2018.10605 fatcat:ljmcswbv4jhjrno7okl2pyrhtm

From Web 2.0 to Living Lab: an Exploration of the Evolved Innovation Principles

Tingan Tang, Zhenyu Wu, Matti Hamalainen, Yang Ji
2012 Journal of Emerging Technologies in Web Intelligence  
This paper contributes by providing a holistic view towards Living Lab and the evolution from Web 2.0 to Living Lab.  ...  Living Lab is an emerging user-centric innovation approach and has been widely used to facilitate ICT innovations.  ...  This has been manifested more clearly with the rise of Web 2.0 phenomena with numerous user-generated contents such as Wikis and Blogs.  ... 
doi:10.4304/jetwi.4.4.379-385 fatcat:eocsbdul35e4fjvkynjq3cymoa

A Hybrid Action-Related K-Nearest Neighbour (HAR-KNN) Approach for Recommendation Systems

Sunkuru Gopal Krishna Patro, Brojo Kishore Mishra, Sanjaya Kumar Panda, Raghvendra Kumar, Hoang Viet Long, David Taniar, Ishaani Priyadarshini
2020 IEEE Access  
The proposed approach also addresses the problems of the previous methods to efficiently evaluate user preference on products and balance feature analysis.  ...  In this paper, we propose a Hybrid Action-Related K-Nearest Neighbour similarity (HAR-KNN) recommender that consolidates the simplicity of hybrid filtering to enrich user behaviour matrix with formation  ...  (RICE-2018) , a Keynote Speaker, the Session Chair, the Co-Chair, the Publicity Chair, the Publication Chair, an Advisory Board, the Technical Program Committee Members in many international and national  ... 
doi:10.1109/access.2020.2994056 fatcat:fpfly7bxprdtfdvzpv26jt3kii

Creating Knowledge within a C-Business Context: A Customer Knowledge Management View [chapter]

Apostolos Skotis, Ioannis Katsanakis, Aristomenis Macris, Michael Sfakianakis
2013 IFIP Advances in Information and Communication Technology  
bases, find expertise, but also harness collective intelligence that is dynamically produced in the virtual environment.  ...  In this paper the authors attempt to cover important issues concerning customer knowledge flows between companies and customers through virtual interaction and the important factors that determine value-adding  ...  This research has been co-financed by the European Union (European Social Fund -ESF) and Greek national funds through the Operational Program "Education and Lifelong Learning" of the National Strategic  ... 
doi:10.1007/978-3-642-37437-1_22 fatcat:pxiu3kmj5jhvnm4uooppeshhfe

Web 2.0-based webstrategies for three different types of organizations

Senoaji Wijaya, Marco Spruit, Wim Scheper, Johan Versendaal
2011 Computers in Human Behavior  
The phenomenon of web 2.0 technologies has led many internet companies and communities, such as Google, Amazon, Wikipedia, and Facebook, to successfully adjust their webstrategy by adopting web 2.0 concepts  ...  The research categorizes organization types into Customer Intimacy, Operational Excellence and Product Leadership, based on the Value Disciplines model.  ...  Rich User Experiences Web 2.0 gives users an experience closer to desktop applications than traditional static web pages (Manafy, 2006, O'Reilly, 2005).  ... 
doi:10.1016/j.chb.2010.07.041 fatcat:6uivldkmt5a7fnctfttzy2jsdq

Social Networking in Education

Niall McCarroll, Kevin Curran
2013 International Journal of Innovation in the Digital Economy  
So it is conceivable that educators should be able to create a learnscape -an environment for formal and informal learning -that adheres to educational guidelines, but also harnesses the social support  ...  Social networking has become one of the most popular communication tools to have evolved over the past decade, making it a powerful new information sharing resource in society.  ...  Giving the examples of video sharing on YouTube and the power of user reviews on Amazon, Anderson highlights that the business models of the world's most successful Web companies are built on user-generated  ... 
doi:10.4018/jide.2013010101 fatcat:o6nerifvynbtvmpkkp7habaglu

Collective Intelligence to Solve Creative Problems in Conceptual Design Phase

Rene Lopez Flores, Stéphane Negny, Jean Pierre Belaud, Jean-Marc Le Lann
2015 Procedia Engineering  
This work aims to expand the horizon in the field of computer aided innovation (CAI), to the next evolutionary step called Open CAI 2.0.  ...  The framework's objective is to improve the individual creativity provided by TRIZ method and tools, with the value created by the collective contributions.  ...  Acknowledgements This work is sponsored by the Mexican National Council for Science and Technology (CONACyT) and the Government of France through the French embassy in Mexico.  ... 
doi:10.1016/j.proeng.2015.12.394 fatcat:vgbdfsfde5bbziztxvxe3tveoe
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