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Governmental social media use for emergency communication

Roser Beneito-Montagut, Susan Anson, Duncan Shaw, Christopher Brewster
2013 International Conference on Information Systems for Crisis Response and Management  
Building on the existing emergency management and social media literature, this article explores how institutions are using and adopting social media for emergency communication.  ...  By examining the drivers and barriers of social media adoption in two European governmental agencies dealing with emergencies, the paper aims to establish a framework to examine whether and how institutional  ...  The paper aims to identify the "drivers and barriers" of social media (SM) adoption for emergency management agencies in the EU as a first stage of enquiry into whether and how institutional resilience  ... 
dblp:conf/iscram/Beneito-Montagut13 fatcat:caljms5oejehjc6nctbpefjyhe

Investigating Social Media Utilization and Challenges in the Governmental Sector for Crisis Events

Waleed Afandi
2019 International Journal of Advanced Computer Science and Applications  
The current benefits of using social media can assist in providing better services in terms of communication and guidance for civil protection services within governmental sectors, as reported by different  ...  The use of social media applications and services has provided different methods and routines for communications that ranges from posting, reposting, commenting, interacting, and live communication that  ...  The author, therefore, acknowledge with thanks DSR for technical and financial support.  ... 
doi:10.14569/ijacsa.2019.0101028 fatcat:qasoh5tm6jep7cqsi2i3umrt6i

Citizens' use of microblogging and government communication during emergencies: A case study on water contamination in Shanghai

Qianli Yuan, Mila Gascó
2018 First Monday  
applied a push strategy for communication.  ...  This study explored how citizens and governments used microblogging for communication during the water contamination incident in Shanghai, China.  ...  “How do emergency managers use social media platforms?”  ... 
doi:10.5210/fm.v23i4.8367 fatcat:yjawokd6ezafzmejo6lmnsmwim

Community and Governmental Responses to an Urban Flash Flood

Holger Fritze, Christian Kray
2015 International Conference on Information Systems for Crisis Response and Management  
Interviews identified drawbacks of coordinating volunteers in social media ecosystems.  ...  This paper investigates the subsequent governmental and ad-hoc community response actions with a focus on the chronologies of Facebook and Twitter usage.  ...  ACKNOWLEDGMENTS We would like to thank the reviewers for their valuable feedback helping a great deal in improving this paper.  ... 
dblp:conf/iscram/FritzeK15 fatcat:2fsvyhy2l5erlhpxhuxzzt2q4a

Expert views on current and future use of social media among crisis and emergency management organizations: Incentives and barriers

Matti Haataja, Anne Laajalahti, Jenni Hyvärinen
2016 Human Technology: An Interdisciplinary Journal on Humans in ICT Environments  
They are motivated to use social media because of the possibility for communicating through them directly, rapidly, and widely, as well as for building responsible relationships and situational awareness  ...  Our research explored the use of social media among crisis and emergency management organizations and we present the main incentives and barriers experts perceive in social media adoption by such organizations  ...  not use any social media for this crisis communication purpose.  ... 
doi:10.17011/ht/urn.201611174653 fatcat:svyr3ov2xfdqvhmh5nno5ycfmu

The role of social media-led and governmental information in China's urban disaster risk response: the case of Xiamen

Ingrid Boas, Chunci Chen, Hanne Wiegel, Guizhen He
2020 International Journal of Disaster Risk Reduction  
A B S T R A C T Social media is an emerging communication channel in natural and climate change-induced disaster situations.  ...  In cities and in the domain of environmental risk, social media is playing an emerging role in Chinese citizens' efforts to voice concerns and express critique to state actions.  ...  Our analysis of this event shows that social media has specific informal and community-based functions, but has not (yet) surpassed the use and value attached to official governmental-led and mainstream  ... 
doi:10.1016/j.ijdrr.2020.101905 fatcat:cjkvtyhos5bsfk663dqoc6jv4i

Health-Related Disaster Communication and Social Media: Mixed-Method Systematic Review

Stine Eckert, Pradeep Sopory, Ashleigh Day, Lee Wilkins, Donyale Padgett, Julie Novak, Jane Noyes, Tomas Allen, Nyka Alexander, Marsha Vanderford, Gaya Gamhewage
2017 Health Communication  
For those that do use social media during health-related risk communication, studies find that public relations officers, governmental agencies and the general public have used social media successfully  ...  social media for particular populations and crises.  ...  Especially over the past five years studies on social media use during disasters were published demanding a new evaluation of emerging evidence on best practices for governmental agencies, implementing  ... 
doi:10.1080/10410236.2017.1351278 pmid:28825501 fatcat:fv4zzb5s4bcwzp3vgd4on7hc54

Using Social Media for government communications: A closer look at this popular communication outlet and it's use in the local government sector

Samantha Bietsch
2022 Proceedings of the European Conference on Social Media  
This paper takes an in-depth look at government communications and political use of social media focusing on a local government level.  ...  Finally, this paper also looks at how to implement a social media policy for local governments that don't currently employ a strategy.  ...  This paper explores the many benefits that can come from using social media in a governmental capacity focusing on local government.  ... 
doi:10.34190/ecsm.9.1.117 fatcat:gsbvlip5kjc4boep6asnw43pty

Attitudes of Russian-speakers in Finland towards AntiCOVID-19 Restriction Measures in Spring, 2020

2021 Russian Journal of Comparative Law  
This contribution comments on mitigating the vulnerability of individuals belonging to national minorities amidst the COVID-19 crisis by inquiring how governmental campaigns affect the adherence to observing  ...  This is done by virtue of contextualizing the findings of an internet survey of attitudes of Russian speakers towards governmental antiCOVID-19 restriction measures conducted during the period of 1-8 April  ...  Anti-COVID-10 governmental recommendations as distinct social norms As mentioned earlier, governmental recommendations in Finland evolved into a distinct social norm where "social" -in a situation of emergency  ... 
doi:10.13187/rjcl.2021.1.11 fatcat:pao55oc2ejagzb5tsa5zrypgeu

Applying information network analysis to fire-prone landscapes: implications for community resilience

Derric B. Jacobs, Lori A. Cramer
2017 Ecology and Society  
Analysis focused on the residents' information networks that are used to gain awareness of governmental activities and measures of community social capital.  ...  Despite the importance of social networks as key attributes of community resilience, research using social network analysis on coupled human and natural systems is scarce.  ...  We hypothesized that social ties are used by residents more for gaining information on governmental activities in smaller rural communities than in the expanding city of La Pine. 3.  ... 
doi:10.5751/es-09119-220152 fatcat:fqoa24kd3jecrkqi2pz7wnwqbe

Social Media for Emergency Rescue: An Analysis of Rescue Requests on Twitter during Hurricane Harvey [article]

Lei Zou, Danqing Liao, Nina S.N. Lam, Michelle Meyer, Nasir G. Gharaibeh, Heng Cai, Bing Zhou, Dongying Li
2021 arXiv   pre-print
of communities needing rescue; and (4) identifying the challenges of using social media for rescue and propose improvement strategies.  ...  Finally, we derived a framework summarizing the steps and strategies needed to improve social media use for rescue operations.  ...  using social media for rapid responses under emergencies.  ... 
arXiv:2111.07187v1 fatcat:bvdggqpjx5bitmkxac6qv3ppqa

Introduction to the special issue on social media and government

Rodrigo Sandoval-Almazan, Andrea L. Kavanaugh
2018 First Monday  
Many politicians, public officials and public servants are seeking ways to adapt their daily operations and practices to make effective use of social media for interaction with non-governmental organizations  ...  The use of social media by public administration has been growing steadily, and fostering important transformations in organization, costs, citizen interaction and efficiency.  ...  Many politicians, public officials and public servants are seeking ways to adapt their daily operations and practices to make effective use of social media for interaction with non-governmental organizations  ... 
doi:10.5210/fm.v23i4.8317 fatcat:jtwfcvvca5glzknt33qyvjf3pe

Social media and outbreaks of emerging infectious diseases: A systematic review of literature

Lu Tang, Bijie Bie, Sung-Eun Park, Degui Zhi
2018 American Journal of Infection Control  
The public often turn to social media for information during emerging infectious diseases (EIDs) outbreaks.  ...  This study identified the major approaches and assessed the rigors in published research articles on EIDs and social media.  ...  Directions for future research Our review of published studies also identifies a few directions for future research on EID communication on social media. Who use social media for EID communication?  ... 
doi:10.1016/j.ajic.2018.02.010 pmid:29628293 pmcid:PMC7115293 fatcat:cuulagojcrhjtaeiet5jndczme

Improving Health and Efficiency With Strategic Social Media Use in Health Organizations [chapter]

Gokhan Aydin
2021 Research Anthology on Public Health Services, Policies, and Education  
Social networks can act as remarkable channels for healthcare providers, governmental institutions, pharmaceutical companies, hospitals and others to educate, communicate to, listen, connect to and engage  ...  The emergence of social networking systems as mainstream applications and an inherent element of daily life is a phenomenon observed throughout the world as the worldwide social media users exceeds 2.7  ...  Another way social networks can be used is for marketing communication and public relations.  ... 
doi:10.4018/978-1-7998-8960-1.ch006 fatcat:73occ3yc2vaetaq5clyy4zjeba

The Structural Analysis of Virtual Social Capital for Urban Resilience in a Metropolitan Area: The case of Tokyo and Bangkok

Kiyomi Kawamoto, Nij Tontisirin, Eric Y. Yamashita
2021 Nakhara : Journal of Environmental Design and Planning  
Moreover, the use of media with bridging actors forms rich virtual SC and improves urban resilience.  ...  Finally, some recommendations of virtual SC use for urban resilience in a metropolitan area were discussed.  ...  Kim and Hastak (2018a) showed that using social media after the 2016 Louisiana flood allowed for sharing information, providing updates, and improving communication with the city.  ... 
doi:10.54028/nj202120101 fatcat:b4pmijvzq5g2phz3snzzbd35za
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