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Exploring the CSCW spectrum using process mining

Wil M.P. van der Aalst
2007 Advanced Engineering Informatics  
In this paper, we argue that process mining can also be applied to less structured processes supported by Computer Supported Cooperative Work (CSCW) systems.  ...  For example, the audit trails of a workflow management system or the transaction logs of an enterprise resource planning system can be used to discover models describing processes, organizations, and products  ...  and Martijn investigated the application of process mining to FLOWer and SAP R/3.  ... 
doi:10.1016/j.aei.2006.05.002 fatcat:nhbswlzt4rgzfler7l63zhippq

Process mining in CSCW systems

W.M.P. van der Aalst
2005 Proceedings of the Ninth International Conference on Computer Supported Cooperative Work in Design, 2005.  
In this paper, we argue that process mining can also be applied to less structured processes supported by Computer Supported Cooperative Work (CSCW) systems.  ...  For example, the audit trails of a workflow management system or the transaction logs of an enterprise resource planning system can be used to discover models describing processes, organizations, and products  ...  Boudewijn has been the driving force behind ProM, Ana Karla developed the FLOWer adapter, Andriy developed the E-mail mining tool, Wouter and Martijn investigated the application of process mining to FLOWer  ... 
doi:10.1109/cscwd.2005.194134 dblp:conf/cscwd/Aalst05 fatcat:d3x6ehywvfcx7puogq5z5lb7om

Participatory Design: Issues and Concerns

Finn Kensing, Jeanette Blomberg
1998 Computer Supported Cooperative Work (CSCW)  
The article concludes with a discussion of common issues explored within PD and CSCW and frames directions for a continuing dialogue between researchers and practitioners from the two fields.  ...  The article draws on a review of PD and CSCW literatures as well as on our own research and practical experiences.  ...  of useful CSCW systems."  ... 
doi:10.1023/a:1008689307411 fatcat:wnjwfutxvbh63c24nzhlbwpqzu

Towards an Overarching Classification Model of CSCW and Groupware: A Socio-technical Perspective [chapter]

Armando Cruz, António Correia, Hugo Paredes, Benjamim Fonseca, Leonel Morgado, Paulo Martins
2012 Lecture Notes in Computer Science  
Moreover, there is an ambiguity in the use of the categories presented in the literature.  ...  Cooperative Work (CSCW).  ...  Is a taxonomic background useful to CSCW scientific community? How can it be enhanced according to the technological and group work paradigm shift? RQ2.  ... 
doi:10.1007/978-3-642-33284-5_4 fatcat:xok4rf5rprawzd5fa4ukgbm3lu

Putting "Human Crowds" in the Loop of Bibliography Evaluation: A Collaborative Working Environment for CSCW Publications

António Correia, Jorge Santos, Diogo Azevedo, Hugo Paredes, Benjamim Fonseca
2013 Procedia Technology - Elsevier  
The current impact of financial crisis on societal and scien volumes of data in a socially-mediated interaction contex scale.  ...  intellectual labor among social, computer, and citizen to traditional bibliometric approaches, attempting to unco connections can be examined to demonstrate how a scient ntific frameworks has raised the  ...  Acknowledgements This work is funded (or part-funded) by the ERDF -European Regional Development Fund through the COMPETE Programme (operational programme for competitiveness) and by National Funds through  ... 
doi:10.1016/j.protcy.2013.12.064 fatcat:3eduoyuiejdczihyufwijvmqai

Computer Supported Cooperative Work [chapter]

2017 Encyclopedia of GIS  
While the proceedings published by Springer Verlag contains the core of the technical program, namely the full papers, the adjunct proceedings includes contributions on ongoing work, thus indicating what  ...  We have also included short descriptions of the 7 Ph.D. projects of the participants accepted for the doctoral colloquium, as well as abstracts of the two keynote lectures.  ...  This paper presents the early stages of my doctoral research in the NexGSD research project on next generation technologies and processes for global software development (GSD).  ... 
doi:10.1007/978-3-319-17885-1_100175 fatcat:ng5lngqeevh65dlx6tx4fge2q4

Process Workflow in Crowdsourced Digital Disaster Responses [chapter]

Najeeb G. Abdulhamid, Mark Perry, Armin Kashefi
2018 Lecture Notes in Computer Science  
This paper examines the workflow and sense-making activities of digital volunteers, showing how they acquire, assess, process and scrutinise crowdsourced information to warrant confidence that the data  ...  This paper reports on the findings of this study, using a range of sources such as Skype chat logs, field notes, social media postings, and official documents.  ...  Similarly, has explored the information processing activities of HR volunteers by examining the management of information using a specific case study of Sacré Coeur hospital following Haiti 2010 earthquake  ... 
doi:10.1007/978-3-030-01129-1_1 fatcat:75gwvgjiv5biniil2beyifi7mq

Collocated Collaboration Analytics: Principles and Dilemmas for Mining Multimodal Interaction Data

Roberto Martinez-Maldonado, Judy Kay, Simon Buckingham Shum, Kalina Yacef
2017 Human-Computer Interaction  
The contribution of the paper includes the key insights and themes which we have identified and summarized in a set of principles and dilemmas that can inform design of future collocated collaboration  ...  Emerging technology provides a promising opportunity to make collocated collaboration visible by harnessing data about interactions and then mining and visualizing it.  ...  The authors would like to thank all of the participants in the studies presented in this article including: volunteers, students, teachers and facilitators, for the time and help given throughout.  ... 
doi:10.1080/07370024.2017.1338956 fatcat:sqkq3es3czf65nuvoe2w26n7dy

Document-centric collaborative spaces for increased traceability in knowledge-intensive processes

Greg Horvath, Joe Bolinger, Jay Ramanathan, Rajiv Ramnath
2009 2009 International Symposium on Collaborative Technologies and Systems  
Today's spectrum of Workflow to Computer Supported Cooperative Work (CSCW) tools provide a continuum of support ranging from process-driven to ad-hoc userinteraction.  ...  The benefits of the tool are illustrated using a knowledge-intensive process from industry for managing architecture and technology changes, and impact to the operations of the installed IT systems.  ...  ACKNOWLEDGEMENTS The authors would like to thank our industry sponsors for guidance and Roshni Datta for help with our conceptual assessment of MySight and its benefits.  ... 
doi:10.1109/cts.2009.5067507 dblp:conf/cts/HorvathBRR09 fatcat:dbicrah6h5gynho5pbeowqp4rq

Research team integration

Aruna D. Balakrishnan, Sara Kiesler, Jonathon N. Cummings, Reza Zadeh
2011 Proceedings of the ACM 2011 conference on Computer supported cooperative work - CSCW '11  
Science policy across the world emphasizes the desirability of research teams that can integrate diverse perspectives and expertise into new knowledge, methods, and products.  ...  Integration, when it existed, usually began when PIs chose collaborators and pursued integration throughout the project.  ...  ACKNOWLEDGMENTS This work was supported by National Science Foundation grants, SBE-0830306 and OCI-0838385, and a Fran Allen IBM fellowship to the first author.  ... 
doi:10.1145/1958824.1958905 dblp:conf/cscw/BalakrishnanKCZ11 fatcat:ac22ygicvvgdlj4rshlo4chzde

Editors' Introduction: Footprints in the Snow [chapter]

Kristina Höök, David Benyon, Alan Munro
2003 Computer Supported Cooperative Work  
Acknowledgements There is no doubt that the book benefits from the long and interesting discussions from all those who contributed to and attended the Roslagens  ...  to borrow some of their principles, and learn from their successes and failures.At the other end of the spectrum, technology is making advances, creating completely new spaces that move us beyond the  ...  This book is the outcome of an organic process, from the workshop, through the first volume, to the current book.  ... 
doi:10.1007/978-1-4471-0035-5_1 fatcat:rihlypubufcinhmkrsxo7di3v4

Designing the process design process

Arthur W. Westerberg, Eswaran Subrahmainan, Yoram Reich, Suresh Konda
1997 Computers and Chemical Engineering  
Based on empirical studies we and others have carried out, we have based our approach to study and support design processes on managing the information they generate and use.  ...  We argue it is an important activity, however, as companies today use a small percentage of the intellectual capital they own when designing, suggesting there is room for significant improvement.  ...  With several CSCW conferences since 1991 [CSCW-91 through 96], the literature in this area continues to grow rapidly.  ... 
doi:10.1016/s0098-1354(97)87470-4 fatcat:7rxnqph545d45ec57bga25aike

Designing the Process Design Process

A Westerberg
1997 Computers and Chemical Engineering  
Based on empirical studies we and others have carried out, we have based our approach to study and support design processes on managing the information they generate and use.  ...  We argue it is an important activity, however, as companies today use a small percentage of the intellectual capital they own when designing, suggesting there is room for significant improvement.  ...  With several CSCW conferences since 1991 [CSCW-91 through 96], the literature in this area continues to grow rapidly.  ... 
doi:10.1016/s0098-1354(97)00017-3 fatcat:lmhcvzcorbguroyotgynm4fq4u

TOWARDS META-SYNTHETIC SUPPORT TO UNSTRUCTURED PROBLEM SOLVING

XIJIN TANG
2007 International Journal of Information Technology and Decision Making  
Great as those technology achievements, "people problems" are key reasons of unimplemented goals of DSS, and sometimes increase uncertainties to decision making process.  ...  In this paper, we adopt a paradigm of decision making in a DSS context, which emphasizes the synthesis of perspectives towards problems description and analysis, to explain the meta-synthetic support to  ...  The term of creativityware in Table 2 is used to denote those tools.  ... 
doi:10.1142/s0219622007002630 fatcat:nzfpajjipzehlafjzogle4pkta

Physicians' Progress Notes [chapter]

Jørgen Bansler, Erling Havn, Troels Mønsted, Kjeld Schmidt, Jesper Hastrup Svendsen
2013 ECSCW 2013: Proceedings of the 13th European Conference on Computer Supported Cooperative Work, 21-25 September 2013, Paphos, Cyprus  
that the more time he spent immersed in the study setting the more valid his findings and, conversely, the less time, the less valid they were.  ...  Concomitant to this was a concern with the amount of time he had spent in the field and the implication that the duration of fieldwork somehow justified the things that he had seen; the implication being  ...  Thanks to Tom Rodden for valuable comments on an earlier draft of this paper, and to Mike Fraser, Peter Tolmie, James Norris, and Holger Schnädelbach for useful feedback on this work.  ... 
doi:10.1007/978-1-4471-5346-7_7 dblp:conf/ecscw/BanslerHMSS13 fatcat:nnouibkakjalzkuugdozzgc5ii
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