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Towards Robust IT Service Portfolio Management [chapter]

David Trastour, Athena Christodoulou
2009 Lecture Notes in Computer Science  
We provide a model to link IT investment selection to business value and a method to generate valid portfolios and to guide an IT executive the 'best' portfolio.  ...  ITIL recommends implementing Service Portfolio Management as a way to actively manage IT investments, with transparency in its operations and spending.  ...  In this paper, we discuss the requirements of IT service portfolio selection and concentrate on ways to link IT investment selection to business value.  ... 
doi:10.1007/978-3-642-04989-7_12 fatcat:zxkhraicrbfdbmrju6uqre3ba4

Page 38 of American Society of Civil Engineers. Collected Journals Vol. 17, Issue 1 [page]

2003 American Society of Civil Engineers. Collected Journals  
> Evaluate I Overall +| Supporting Services = iti Demand Facilities Services Strategies —_> Performance s Management ——-~ Feedback terms of functional space) required by the organization to carry out its  ...  Facilities Services Management * Service scope & range * Demand profile * Knowledge of operations * Knowledge of market * Continuous Improvement ie as Evaluate Options <— ciose Gaps Asset Maintenance:  ... 

From Product to Service Business: Productization of Product-Oriented, Use-Oriented, and Result-Oriented Business

E. Mustonen, J. Harkonen, H. Haapasalo
2019 2019 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)  
The commercial offering visible to the customer needs to be productized and linked to the technical structure for services, including the needed processes and resources.  ...  The presented product structure logic enables companies to clarify the offering, describe the processes and resources needed for delivering the offering, and evaluate its profitability.  ...  Activity-based costing can be used to calculate the costs for service version items by linking the service processes to the resources through cost drivers. B.  ... 
doi:10.1109/ieem44572.2019.8978581 dblp:conf/ieem/MustonenHH19 fatcat:zowh7x7i3vas3dtn2bjfpc7vxm

Prioritizing a Portfolio of Information Technology Investment Projects

2004 Journal of Management Information Systems  
Firm-specific risks are determined by endogenous factors such as a firm’s ability to align its IT project portfolio to busi- ness strategy and the skill level of its IT staff [8].  ...  In this manner, we link the use of real options valuation to portfolio management and provide a model to apply real options analysis for project prioritization and budgeting.  ... 
doi:10.1080/07421222.2004.11045803 fatcat:lpaw37safnbxvcovjbflbnavtm

A value-driven approach to the design of service-oriented information systems—making use of conceptual models

Oliver Thomas, Jan vom Brocke
2009 Information Systems and E-Business Management  
To do so, a methodology is introduced, which comprises both the configuration and the implementation of processes by services and IT components.  ...  The approach presented here, makes it possible to evaluate the monetary and objective potentials of SOA, as well as to enhance SOA implementation by providing guidelines.  ...  Acknowledgments This work has been funded by the German Federal Ministry of Education and Research in the research project PIPE (Process-oriented Integration of Product Development and Service Documentation  ... 
doi:10.1007/s10257-009-0110-z fatcat:wchcv66swbcqbo4u5fhoj24y4y

The Dilemmas of Resource Allocation

1981 Journal of Business Strategy  
‘Lhe business system concept is a flow out of the key pieces of the system by which a particular busi- ness gets its products or services to a market or a market segment.  ...  At each link of the business system, management has a number of choices it can make about how to conduct the business.  ... 
doi:10.1108/eb038937 fatcat:p7c65ribbngdrhtgg633ypi7t4

Application Portfolio Management—An Integrated Framework and a Software Tool Evaluation Approach

Daniel Simon, Kai Fischbach, Detlef Schoder
2010 Communications of the Association for Information Systems  
approach to Application Portfolio Management (APM) still appears far from being adopted.  ...  Despite the growing number of organizations that have lost track of their application landscape and have suffered from a sharp increase in application portfolio complexity, a comprehensive and systematic  ...  The authors also thank Julia Pradel and David Basten for their support and valuable comments on earlier versions of this paper.  ... 
doi:10.17705/1cais.02603 fatcat:53sjc3bgtfbtnefvhjmc4eu7mu

Managing the relationship portfolio

Alan Eilles, Matt Bartels, Barry Brunsman
2003 Journal of Business Strategy  
In an effort to both lower cost and increase quality of finance and accounting (F&A) services BP evaluated options to outsource the non-core aspect of those services — transaction processing.  ...  Only by directly linking performance measures for all external suppliers will the portfolio of relationships be truly optimized.  ... 
doi:10.1108/02756660310494863 fatcat:sfktmci35za3dksyq2uanbs5za

Application Portfolio Profiling and Appraisal as Part of Enterprise Adoption of Cloud Computing

Venkata Naga Satya Surendra Chimakurthi
2019 Global Disclosure of Economics and Business  
Application portfolios need deliberate decision-making to reduce the risk of overruns and delays in migration.  ...  Consequently, a rough estimate of cloud operating costs (ROM) is required for inclusion in the planning phase of IT governance.  ...  In order to make a business case for cloud computing it is necessary to deal with a large number of stakeholders, which makes it difficult to put together a business plan before implementing cloud services  ... 
doi:10.18034/gdeb.v8i2.610 fatcat:gtroek75yvcsfmerj5x7vkrufu

Linking Smallholder Farmers to Markets in East Africa

Pascal C. Sanginga, Rupert Best, Colletah Chitsike, Robert Delve, Susan Kaaria, Roger Kirkby
2004 Mountain Research and Development  
Financial support from the Belgian Department of International Cooperation and the Canadian International Development Agency (CIDA) is acknowledged. F U R T H E R R E A D I N G Bernet T, Devaux  ...  Step 5: Evaluation of enterprise options The market visits identify a portfolio of options with good market demand.  ...  The evaluation of a portfolio of options to achieve balanced objectives for profitability, sustainability, and equity is of strategic value in balancing income generation and food production needs. • Because  ... 
doi:10.1659/0276-4741(2004)024[0288:lsftmi];2 fatcat:z6ceawv3arcp7fhwpjhdbbxbbm

The Career Portfolio: A Practical Job Search Tool

Denise Woodbury, Lon Addams, William Neal
2011 Journal of College Teaching & Learning (TLC)  
It can assist the individual demonstrate qualifications in a performance evaluation or for promotion.  ...  While resumes and interviews are a part of the typical process of obtaining a job, they are not the only tools that can be used. A career portfolio is a more complete tool.  ...  In the business curricula, students are taught to communicate and to market goods and services.  ... 
doi:10.19030/tlc.v6i4.1148 fatcat:zmx3uwtrefdolnptxdldmvdixi

An E-Valuation Framework for Developing Net-Enabled Business Metrics Through Functionality Interaction

Frederick J. Riggins, Sabyasachi Mitra
2007 Journal of Organizational Computing and Electronic Commerce  
the rollout of an applications portfolio over time.  ...  ABSTACT Managers engaged in net-enabled business planning seek metrics to help them analyze the success of their e-business investments.  ...  The authors would like to thank the executives from partner companies who participated in the Information Technology Partnership Program at the College of Management at Georgia Tech and the MIS Research  ... 
doi:10.1080/10919390701294129 fatcat:yuchirfzxbgozp5z6kmgp3seeu

Towards a Service Brokering Model for IT Departments

Linda Rodriguez, Oscar Avila
2018 Proceedings of the 15th International Joint Conference on e-Business and Telecommunications  
The accelerated increase of new IT suppliers and services is allowing organizations to easily access to specialized outsourced services.  ...  This new context requires a change in the IT function, which should move from its traditional role of service builder and operator to a new role of service integrator and broker.  ...  (vii) Service portfolio and catalog: The service portfolio contains the complete set of services managed by a service provider.  ... 
doi:10.5220/0006902903480355 dblp:conf/icete/RodriguezA18 fatcat:gresqdlocfcdriy2ywxtxuwdqy

Comparative Study from Several Business Cases and Methodologies for ICT Project Evaluation

Farrukh Saleem, Naomie Salim, Abdulrahman H., Abdullah AL-Malaise, Zahid Ullah, Fatmah A., Muhammad Haleem
2016 International Journal of Advanced Computer Science and Applications  
Therefore, the statistics suggested that ICT project failures are very common in the organization due to several reasons; it fails to deliver the required objectives of investment, inaccurate budget planning  ...  The main purpose of this paper is to provide a comparative analysis on ICT investment's evaluation, their categories based on pre and post evaluation.  ...  In the same way, Ross and Beath proposed IT portfolio framework, using four kinds of investment types to cover the impact of IT investment on different types of assets and services in phases [49] .  ... 
doi:10.14569/ijacsa.2016.070654 fatcat:mgkg7xpcovbcxj34qibdz45fvu

Auditing IT Governance

Florin-Mihai ILIESCU
2010 Informatică economică  
value enterprise wide and for setting up a risk management program to address new risks arising for usage of IT in business processes.  ...  Effective IT governance helps ensure that IT supports business goals, optimizes business investment in IT, and appropriately manages IT-related risks and opportunities.  ...  The investment portfolio is of primary interest to Val IT. IT service, project, asset or other resource portfolios are of primary interest to COBIT.  ... 
doaj:8b2f7ddc981c436b8a3db57124098462 fatcat:wdk63mqk5jf6tafdwhkpps7tlm
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