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Improving Home Delivery Efficiency by Using Principles of Address Intelligence for B2C Deliveries

J.H.R. van Duin, W. de Goffau, B. Wiegmans, L.A. Tavasszy, M. Saes
2016 Transportation Research Procedia  
This research shows how to use historical delivery data to predict future delivery results by applying address intelligence.  ...  In our case the application of address intelligence has shown that pre-delivery contact with the customer about the delivery time window seems to be the most promising concept to guarantee efficient delivery  ...  This research will show how to use historical delivery data to predict future delivery results by using address intelligence.  ... 
doi:10.1016/j.trpro.2016.02.006 fatcat:igshcgzndbg5zlkfjp6ebopp5i

Modelling city logistics using recent innovative technologies

Eiichi Taniguchi, Russell G. Thompson, Ali G. Qureshi
2020 Transportation Research Procedia  
Advances in autonomous and electric freight vehicles have good potential for improving the efficiency and sustainability of urban freight systems.  ...  Advances in autonomous and electric freight vehicles have good potential for improving the efficiency and sustainability of urban freight systems.  ...  Trucks and vans can be used to carry parcels to locker banks and these can then be picked up by couriers to delivery to the final customers within a precinct or area of the CBD.  ... 
doi:10.1016/j.trpro.2020.03.157 fatcat:a6xf7wtzszbclfzmeorv3aqrx4

A Study on the Factors Boosting Customer Experience in the Adoption of Smart Locker in Klang Valley

Amy Tirtasari Tedjo, Poh Kiong Tee, Rohizan Ahmad
2022 International Journal of Academic Research in Business and Social Sciences  
Cost efficiency was the most important factor affecting customer experience, followed by time convenience and location convenience.  ...  Adapted scales were used to measure time convenience, cost efficiency, location convenience and customer experience, and their relationships were tested using Pearson Correlation and Multiple Regression  ...  Besides, smart locker services also offer delivery efficiency through predictable delivery points to reduce travel miles, urban congestion and gas emissions.  ... 
doi:10.6007/ijarbss/v12-i5/13113 fatcat:mg64lidqhfcr7cjg23wyqzxefi

An Android Application to Find Efficient Way for Courier Services

Mr. Rahul Lohar
2018 International Journal for Research in Applied Science and Engineering Technology  
In existing system, for delivering some parcel or package to client then it needs longer to deliver .because the parcel delivery person doesn't recognize actual location of client so it takes longer and  ...  will enable customers to not solely receive their things however conjointly modify on-line sellers to supply things like next day delivery.  ...  The person get near client's home location through map and notice shortest path and once delivery of package the client gets OTP message regarding parcel is with success relinquishing to customer. then  ... 
doi:10.22214/ijraset.2018.3286 fatcat:lxokxfu54nghjlyxo7o3qkb2t4

Simulation of B2C e-commerce distribution in Antwerp using cargo bikes and delivery points

F. Arnold, I. Cardenas, K. Sörensen, W. Dewulf
2017 European Transport Research Review  
Purpose The growth of e-commerce is accompanied by an increasing distribution of parcels in cities resulting in externalities like traffic congestion or emissions.  ...  However, it is difficult to predict the impact of a certain delivery concept in a certain city.  ...  In the context of logistics, the delivery locations will change day-by-day, and so will the delivery routes.  ... 
doi:10.1007/s12544-017-0272-6 fatcat:dzygfcr4u5fn3m2cq3z7xd3ukm

Logistics Service Mode Selection for Last Mile Delivery: An Analysis Method Considering Customer Utility and Delivery Service Cost

Feng Li, Zhi-Ping Fan, Bing-Bing Cao, Xin Li
2020 Sustainability  
Next, we propose a delivery quantity prediction method based on the time series prediction and customer selection probability calculation.  ...  Finally, we show the feasibility and effectiveness of the proposed method by a case analysis.  ...  In this mode, the parcel will be picked up by the customer from the self-pick-up location.  ... 
doi:10.3390/su13010284 fatcat:d2tk7cui4faalpspqi2j3gszkm


Dorota Książkiewicz, Wojciech Piotrowicz
2017 Zeszyty Naukowe Uniwersytetu Gdańskiego Ekonomika Transportu i Logistyka  
The paper analyses the delivery options available to Polish customers.  ...  However, delivery times, from up to two days, are not as fast as countries such as the United Kingdom, where next day delivery is offered by local retailers.  ...  Secured delivery means items are given to the person identified as the customer, while unattended delivery refers to leaving a parcel in a pre-defined location, without proof of delivery.  ... 
doi:10.5604/01.3001.0010.5561 fatcat:wyts6luozbhrlnnccjrfzamwda

Are People the Key to Enabling Collaborative Smart Logistics?

Oliver Bates, Bran Knowles, Adrian Friday
2017 Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems - CHI EA '17  
The number of parcels delivered is growing annually, with a 15.7% increase to 1 billion parcel deliveries in the UK in 2015.  ...  accordance with the service level agreements (e.g. guaranteed next day delivery, specific delivery slots) that are purchased by customers.  ...  drivers were also accompanied by an observer who recorded stopping locations and how parcels and IT systems were handled.  ... 
doi:10.1145/3027063.3053128 dblp:conf/chi/BatesKF17 fatcat:fqygyqj35fcadlzbzwzxjp45xm

Understanding the impact of e-commerce on last-mile light goods vehicle activity in urban areas: The case of London

J. Allen, M. Piecyk, M. Piotrowska, F. McLeod, T. Cherrett, K. Ghali, T. Nguyen, T. Bektas, O. Bates, A. Friday, S. Wise, M. Austwick
2018 Transportation Research Part D: Transport and Environment  
It concludes by describing a range of initiatives that retailers and parcel carriers, sometimes in conjunction with city authorities, can implement to reduce the costs associated with last-mile delivery  ...  A case study investigating current parcel delivery operations in central London identified the scale of the challenge facing the last-mile parcel delivery driver, highlighting the importance of walking  ...  By better managing freight flows and freight-related vehicle activity at sites, the safety, efficiency and reliability of deliveries to that location will be improved.  ... 
doi:10.1016/j.trd.2017.07.020 fatcat:u5mscw3hh5frzhj5onj5fnkqvm

A Literature Review of Drone-Based Package Delivery Logistics Systems and Their Implementation Feasibility

Taha Benarbia, Kyandoghere Kyamakya
2021 Sustainability  
systems, with the purpose of discussing the respective performance levels reached by the various suggested approaches.  ...  In recent years, e-commerce businesses have seen an increase in the daily volume of packages to be delivered, as well as an increase in the number of particularly demanding customer expectations.  ...  parcels to its costumers efficiently and safely [9] .  ... 
doi:10.3390/su14010360 fatcat:5bztr7clezc6tbqwp54bomkplm

A Simulated Annealing Algorithm for the Vehicle Routing Problem with Parcel Lockers

Vincent F. Yu, Hadi Susanto, Panca Jodiawan, Ho-Tsai Wei, Shih-Wei Lin, Yu-Tsung Huang
2022 IEEE Access  
This research proposes a new VRPTW variant by adding locker delivery as one of the delivery options. The developed problem is called the vehicle routing problem with parcel lockers (VRPPL).  ...  Due to the growth in e-commerce, city logistics needs to cope with the rise of customers' demand. Consequently, it adds to the complexity of the last-mile delivery process.  ...  By utilizing parcel lockers, delivery efficiency can be improved since it reduces the transportation cost by simultaneously placing several packages in a selected parcel locker [4] .  ... 
doi:10.1109/access.2022.3152062 fatcat:jtw2dynav5crfbrifd6suv4dka

Transforming Last-mile Logistics

Oliver Bates, Sarah Wise, Nigel Davies, Adrian Friday, Julian Allen, Tom Cherrett, Fraser McLeod, Tolga Bektas, ThuBa Nguyen, Maja Piecyk, Marzena Piotrowska
2018 Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems - CHI '18  
We look to understand how last-mile deliveries in the parcel sector are impacting our roads.  ...  This paper presents an analysis of delivery performances and practices in last-mile logistics in central London, quantifying the impacts differing levels of experience have on overall round efficiency.  ...  ACKNOWLEDGMENTS This work was made possible by EPSRC grant EP/N02222X/1.  ... 
doi:10.1145/3173574.3174100 dblp:conf/chi/BatesFACMBNPPWD18 fatcat:333bbi7d2rathdfuayablx2uka

Evaluating Distribution Costs and CO2-Emissions of a Two-Stage Distribution System with Cargo Bikes: A Case Study in the City of Innsbruck

Anne Büttgen, Belma Turan, Vera Hemmelmayr
2021 Sustainability  
City hubs are facilities located close to the delivery area which are used as an enabling infrastructure to store and consolidate the parcels.  ...  The goal is to determine the best location for a city hub and the composition of the delivery fleet by minimizing the total distribution and CO2-emission cost.  ...  Furthermore, being less affected by traffic and parking constraints, cargo bikes allow a more precise travel time calculation, increasing the accuracy of delivery time prediction [24] .  ... 
doi:10.3390/su132413974 fatcat:l6p4s4y6jbdkdpfarazk5mg3mu

Enabling a Freight Traffic Controller for Collaborative Multidrop Urban Logistics

Julian Allen, Tolga Bektaş, Tom Cherrett, Adrian Friday, Fraser McLeod, Maja Piecyk, Marzena Piotrowska, Martin Zaltz Austwick
2017 Transportation Research Record  
be faced in optimising multi-carrier, multi-drop collection and delivery schedules.  ...  actual delivery addresses; ii) the combination of deliveries with collections, the latter often being received in real-time during the round; and iii) the variability in travel times and route options  ...  day delivery to gain customer share (9) .  ... 
doi:10.3141/2609-09 fatcat:36mcugp3mvbxnfrvv6qezxgrci

Enhancement of E-commerce Service by Designing Last Mile Delivery Platform

Ali Alkhalifah, Fadwa Alorini, Reef Alturki
2022 Computer systems science and engineering  
By increasing the level of customer satisfaction and reducing delivery failure rates, this system will eventually increase the prosperity of e-commerce.  ...  One of the delivery issues is that many customers experience difficulties in communicating and coordinating with the logistics companies responsible for the delivery service.  ...  of parcels; difficulty in locating the customer as the address provided by the customer was inaccurate or incomplete; and needing to deliver a parcel more than once due to previous failed delivery attempts  ... 
doi:10.32604/csse.2022.021326 fatcat:nwovcsajh5gkldlmypehjfu4cu
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