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Conceptual Framework: How to Engineer Online Trust for Disabled Users

Fahim Akhter, Maria Claudia Buzzi, Marina Buzzi, Barbara Leporini
2009 2009 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology  
In this paper, we propose some guidelines to extend the design of usability conceptual frameworks in order to promote trust in e-commerce websites for people with visual disabilities.  ...  Differently-abled persons need to have the same opportunities as everyone else, so accessibility and usability must be included in the design of all Web resources, applications and services.  ...  When navigating via Tab and arrow keys the user can access only small portions of text and may lose the overall page context. 4. Content and structure mixing.  ... 
doi:10.1109/wi-iat.2009.361 dblp:conf/iat/AkhterBBL09 fatcat:p4ft3j3ve5cuhm7jphmuqnqml4

Do text transcoders improve usability for disabled users?

Giorgio Brajnik, Daniela Cancila, Daniela Nicoli, Mery Pignatelli
2005 Proceedings of the 2005 International Cross-Disciplinary Workshop on Web Accessibility (W4A) - W4A '05  
This paper describes an experiment aimed at evaluating usability of web pages processed by a text transcoder and used by 29 disabled persons.  ...  Text transcoders are web-server systems that produce, on the fly, a text-only version of a web page requested by a user of a browser.  ...  We thank also Enrico Scoda and Francesca Leon for their help in developing annotations. We are also very grateful to all the participants whose time and effort were essential for this study.  ... 
doi:10.1145/1061811.1061814 dblp:conf/w4a/BrajnikCNP05 fatcat:m563rb6iqncjxj33pmj4swjiwq

Usability and Accessibility of eBay by Screen Reader [chapter]

Maria Claudia Buzzi, Marina Buzzi, Barbara Leporini, Fahim Akhter
2009 Lecture Notes in Computer Science  
In this paper we investigate the interaction of blind users with eBay, a popular eCommerce website, and discuss how using the W3C Accessible Rich Internet Applications (WAI-ARIA) suite could improve the  ...  Interactive environments should be properly designed and delivered to everyone, including the blind, who usually use screen readers to interact with their computers.  ...  extent to which a product or website can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use" [9] .  ... 
doi:10.1007/978-3-642-10308-7_37 fatcat:qpdzoijoxve3fdm5hkmwlqxkem

Impact of Web Accessibility for Customers with Disabilities on their Loyalty In Egyptian Hotels

Khlloud Hossam, Mostafa Mohamed Hussein, Ahmed Rady
2022 Minia Journal of Tourism and Hospitality Research MJTHR  
when developing and offering them products and services.  ...  (2013) reported that the term persons with disabilities referred to those persons with limitations or who had special needs during travel, in accommodations, and other tourist services, especially people  ...  with disabilities around the world, foundations and institutions concerned with persons with disabilities, through travel and tourism websites such as trip advisor, and through personal communication  ... 
doi:10.21608/mjthr.2022.135604.1036 fatcat:xq6qjzgi4zgqfnca2sdaryv6tm

Virtual Reality Technology for Blind and Visual Impaired People: Reviews and Recent Advances [chapter]

Neveen I. Ghali, Omar Soluiman, Nashwa El-Bendary, Tamer M. Nassef, Sara A. Ahmed, Yomna M. Elbarawy, Aboul Ella Hassanien
2012 Intelligent Systems Reference Library  
Virtual reality is of special interest for persons with disabilities showing dysfunction or complete loss of specific output functions such as motion or speech, in two ways.  ...  Virtual reality refers to the use of interactive simulations to provide users with opportunities to engage in environments that may appear and feel similar to real-world objects and events and that may  ...  , or at least minimizing the use of hands when using the device.  ... 
doi:10.1007/978-3-642-23363-0_15 fatcat:yzwqf2o4rrcaledwjafnbwovly

Designing E-Commerce User Interfaces [chapter]

Lawrence Najjar
2011 Human Factors and Ergonomics  
ACKNOWLEDGMENTS Lawrence Najjar is a user interface designer with more then 20 years of experience.  ...  He worked on AOL's corporate information site, Home Depot's online store,, and the U.S. air traffic control system.  ...  Evaluate the accessibility of the user interface via checklists and tests with representative persons with disabilities (Fain & Folds, 2002) . Multiple Languages.  ... 
doi:10.1201/b10855-38 fatcat:ho4qtpifazefridmpigmwwp5hi

Web-accessibility in the Austrian Hotel Sector

Maria Erdey-Gruz, Marie-Luise Leitner, Christine Strauss
2009 International Conference on Wirtschaftsinformatik  
This model can be used to evaluate the current state of hotel accessibility and may therefore provide a valuable tool for further benchmarking activities.  ...  This contribution aims to provide an analysis of the current state of web accessibility in the tourism industry with the focus on the Austrian hotel sector.  ...  Acknowledgments: This contribution is part of a project funded by the Austrian National Bank. References  ... 
dblp:conf/wirtschaftsinformatik/Erdey-GruzLS09 fatcat:224abw53jfgl7k55ldg77plrwu

Part 5: Communication

2019 Technology and Disability  
The participants were support persons to people with communicative and cognitive disabilities, which, at some level, interfered with using remote communication in daily life. They were family  ...  A qualitative design using focus group methodology was used to understand support persons' views and thoughts in their role of supporting users of remote communication.  ...  More than 2/3 of the professionals have no knowledge about text-to-speech software and less than 10% use it when working with children with special education needs.  ... 
doi:10.3233/tad-190008 fatcat:shsfyvlyfrgoll57bb4q653cdq

Impact of Hotel Web Accessibility for Customers with Disabilities on Their Purchasing Decisions

Khlloud Hossam, Ahmed Rady, Mostafa Hussein
2022 Journal of Tourism, Hotels and Heritage  
More than one billion people around the world have some kind of disability. The main concern of web accessibility was the persons with disabilities, who represent a significant portion of any market.  ...  A quantitative approach was adopted in this research and a webbased questionnaire for a sample of expected customers and inhouse guests with disabilities (106 participants).  ...  Above all we must come to appreciate that Accessible Tourism does not only benefit persons with disabilities or special needs; it benefits us all".  ... 
doi:10.21608/sis.2022.134020.1049 fatcat:xoizlvek2vcujc6giktw34kjuu

User experience to improve the usability of a vision-based interface

Cristina Manresa-Yee, Pere Ponsa, Javier Varona, Francisco J. Perales
2010 Interacting with computers  
When we develop an input device for users to communicate with computers, we have to take into account that end-users must consider the utilization of the device to be effective, efficient and satisfactory  ...  Finally, we studied the performance of the interface through several tests, paying special attention to satisfaction and fatigue.  ...  Thanks as well to Petra for carrying out the sessions together with the therapists.  ... 
doi:10.1016/j.intcom.2010.06.004 fatcat:vwjnvopzozbhxieppzsdgv27sm

Multisensorial tangible user interface for immersive storytelling: a usability pilot study with a visually impaired child

Federica Somma, Raffaele Di Fuccio, Lavinia Lattanzio, Francesco Ferretti
2021 Workshop on Technology Enhanced Learning Environments for Blended Education  
Results of the pilot study showed a good level of usability and overall engagement, but above all it allowed us to highlight strengths and weaknesses that we need to address for the improvement of the  ...  Storytelling and narratives are useful practices to develop linguistic, cognitive, emotional and social skills and visually impaired children need to participate in the narrative experience using their  ...  TUIs could be valuable tools for facilitating and enhancing an effective storytelling experience for children with visual impairments, not only because they are more dynamic and flexible than the representations  ... 
dblp:conf/telexbe/SommaFLF21 fatcat:hovyzkyz3jhtxlw2joi3cthcc4

E-Accessibility Policy Handbook for Persons with Disabilities

Nirmita Narasimhan
2010 Social Science Research Network  
Acknowledgments xvii xviii e-Accessibility Policy Handbook for Persons with Disabilities  ...  Some problems which are common for persons using mobiles and persons having disabilities are: when communication of content is reliant solely on colour, use of large pages or large images; multimedia with  ...  Accessibility is a measure of the extent to which a product or service can be used by a person with a disability as effectively as it can be used by a person without that disability.  ... 
doi:10.2139/ssrn.2187252 fatcat:kqed7kwxt5hzpjuypea2vpo3fy

Low Cost Electronic Brailler

2020 WSEAS Transactions on Environment and Development  
With technology advancements and electronic communication, relying on paper-based brailler would not be efficient nor productive.  ...  The LCE device was tested by visually impaired students and proved to provide accurate mechanical functionality, accuracy, braille-to-text and text-to-audio blind assistant with a userfriendly graphical  ...  Acknowledgment Testing of the Low Cost Wireless Electronic Braille would not be possible without the help and cooperation of the visually impaired people of Al Hadi Blind School in Lebanon.  ... 
doi:10.37394/232015.2020.16.84 fatcat:mcny2doerbasni4rbrkutwjeeq

Evaluating a modified Google user interface via screen reader

Barbara Leporini, Patrizia Andronico, Marina Buzzi, Carlos Castillo
2008 Universal Access in the Information Society  
This paper describes the progress of a research project aimed at improving the usability of web search tools for blind users who interact via screen readers and voice synthesizers.  ...  In the first stage of research, specific guidelines were proposed for simplifying the interaction with search engines for the blind.  ...  However, the proposed solution is aimed at providing the user with a mechanism to get an overview of the page structure and at the same time another way to easily read the results found (i.e., through  ... 
doi:10.1007/s10209-007-0111-y fatcat:sklmpnjjgzhxhjudwbffl6lnoy

A Framework for Designing Usable Localised Business Websites

Ali Al-Badi, Pam J. Mayhew
2010 Communications of the IBIMA  
Furthermore it utilises surveys and case studies among Internet users, web designers, and web production companies in the target cultures (Arab and British).  ...  It seeks to provide an outline of the current and relevant literature with regard to cultural usability and user interface design.  ...  ISO 9241-11 defines usability as "the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use"  ... 
doi:10.5171/2010.184405 fatcat:qlmvwk6qorgo5g2bpez7t6vldu
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