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E-Government and the Digital Divide: A Study of English-as-a-Second-Language Users' Information Behaviour [chapter]

David Brazier, Morgan Harvey
2017 Lecture Notes in Computer Science  
In this study we consider the information behaviour of ten ESL (English as a Second Language) participants as they conduct four search tasks designed to reflect actual information seeking situations.  ...  The results of this work have potentially profound repercussions for how e-government services are provided and how second-language speakers are assisted in their use of these.  ...  One such group, and the focus of this paper, are those who use English as a second language (ESL).  ... 
doi:10.1007/978-3-319-56608-5_21 fatcat:23b4wfiupjd2rciaos2eb6mznm

E‐Sri Lanka: bridging the digital divide

Premila Gamage, Edward F. Halpin
2007 Electronic library  
Purpose -The overall aim of this study is to examine the impact of e-Sri Lanka's Telecentre Development Programme in bridging the digital divide.  ...  The findings and methods used to analyse the data will be relevant to future studies of community-based ICT initiatives and the broader areas of information-seeking, information-seeking behaviour, and  ...  Introduction The digital divide is a global phenomenon.  ... 
doi:10.1108/02640470710837128 fatcat:ej5zc43ng5dlfic3upc526bgxq

Addressing the digital divide

Rowena Cullen
2001 Online information review (Print)  
The phrase 'digital divide' has been applied to the gap that exists in most countries between those with ready access to the tools of information and communication technologies, and the knowledge that  ...  The paper examines a number of these issues at the national level in the US, UK, Canada and New Zealand, looking for evidence of the 'digital divide', assessing factors that contribute to it, and evaluating  ...  If we wish to accelerate the adoption of the Internet as a new technology innovation, relevant content in the vernacular, or language of each community is a key issue in persuading users of the relative  ... 
doi:10.1108/14684520110410517 fatcat:65xrb2nqjbc6zf6nhlukpwnvhe

Evaluating the digital divide: the Silver Surfer's perspective

Jyoti Choudrie, Susan Grey, Nicholas Tsitsianis
2010 Electronic Government, an International Journal  
Data were collected through e-mail, interviews and an online survey within OECD and non-OECD countries. The findings of this study illustrate that technical factors were not of primary importance.  ...  This will also assist government agencies to understand the problem of low adoption and formulate a strategy to promote awareness and diffusion.  ...  In the following sub-sections a discussion of the other topics of this research, the digital divide and e-government in the UK, which is the main context of this research is offered.  ... 
doi:10.1504/eg.2010.030925 fatcat:vrvmeury6vasliunpsbf2danuq

The Digital Divide in Asia

Tanveer Zia, Yeslam Al-Saggaf, Md Zahidul Islam, Lihong Zheng, John Weckert
2009 Journal of information ethics  
A discussion about any digital divide is not complete if it did not include a philosophical analysis which is what this article does towards the end when it addresses the moral significance of the digital  ...  This article explores the digital divide in four Asian countries: Yemen, Bangladesh, Pakistan and China.  ...  Some view the digital divide as a divide between users and non-users of internet, telecommunication, and communication technologies; or as a gap between technology adopters and non adopters.  ... 
doi:10.3172/jie.18.2.50 fatcat:b5jhmnq7sndcrbqlmobu3i37xm

The digital divide in rural South Asia: Survey evidence from Bangladesh, Nepal and Sri Lanka

Yan Zhou, Nirvikar Singh, P.D. Kaushik
2011 IIMB Management Review  
We find that education plays a key role, in terms of its acquisition as a reason for computer and Internet use, and as an enabling variable (especially in the case of English language knowledge).  ...  This paper examines bridging the digital divide through organisational innovations that provide low cost Internet access in developing countries, within the existing conditions of income levels.  ...  Introduction The concept of a 'global digital divide' e unequal access to digital information and communication technologies e is well established.  ... 
doi:10.1016/j.iimb.2010.12.002 fatcat:huogqxv5qjfyfj6ro2zmolasaa

The digital divide and social inclusion among refugee migrants

Khorshed Alam, Sophia Imran
2015 Information Technology and People  
Many of the factors identified as influencing refugee migrants' use of digital technology can inform the Australian government and the information and communication technology industry in devising supportive  ...  Design/methodology/approach: This research developed a conceptual framework keeping the 'use' of digital technology as the centre-piece of the digital divide.  ...  We thank the focus group participants for their time and contribution to the project. We also wish to thank Tazmarry  ... 
doi:10.1108/itp-04-2014-0083 fatcat:3vyidmls7zfxbm7dqtzcfnasvy

Common Services Centres (CSCs) as an approach to bridge the digital divide

Yogesh K. Dwivedi, Ganesh P. Sahu, Nripendra P. Rana, Monika Singh, Rajesh K. Chandwani
2016 Transforming Government: People, Process and Policy  
This is leading to a further and bigger digital divide gap that already exists between rural and urban as well as economically less and more able population.  ...  Purpose -Despite the increasing technological capabilities and its affordability, a significantly large proportion of developing nations' population are still lacking resources to own basic information  ...  Dutta and Saxena (2013) highlighted the lack of local language interface in the software as an issue for end users to understand the information provided by the government.  ... 
doi:10.1108/tg-01-2016-0006 fatcat:pte3pfppm5aetktikningnarxa

The global digital divide in the Internet: developed countries constructs and Third World realities

Jeffrey James
2005 Journal of information science  
Defined as the differential degree to which rich and poor countries benefit from new information and communications technologies such as the Internet, the global digital divide is widely measured by international  ...  From a policy point of view, we suggest that foreign aid donors and national governments pay less attention to providing individual access facilities such as so-called telecentres and focus instead on  ...  English-language sites directly 119 Journal of Information Science, 31 (2) 2005, pp. 114-123 © CILIP, DOI: 10.1177/0165551505050788 in the national languages.  ... 
doi:10.1177/0165551505050788 fatcat:u7baxutuljaq5mgfidjpktecbu

Misinformation Across Digital Divides: Theory And Evidence From Northern Ghana

Elena Gadjanova, Gabrielle Lynch, Ghadafi Saibu
2022 African Affairs  
Vibrant pavement and traditional media allow for information from social media to quickly cross into offline spaces, creating a distinction not of the connected and disconnected but of first-hand and indirect  ...  practices such as songs, sermons, and graffiti—is a key link in a broader media ecosystem.  ...  Gunkel, 'Second thoughts: Toward a critique of the digital divide', New Media & Society 5, 4 (2003), pp. 499-522, p. 506. 15.  ... 
doi:10.1093/afraf/adac009 fatcat:2j7u55p5ivhc7l7kdrpfpopxaa

Bridging the digital divide for people with intellectual disability

Dany Lussier-Desrochers, Claude L. Normand, Alejandro Romero-Torres, Yves Lachapelle, Valérie Godin-Tremblay, Marie-Ève Dupont, Jeannie Roux, Laurence Pépin-Beauchesne, Pascale Bilodeau
2017 Cyberpsychology: Journal of Psychosocial Research on Cyberpspace  
Recent data from several studies and surveys confirm that our society has entered the digital and information age.  ...  However, it seems that the use of ICT is challenging for these people and that a digital divide has gradually formed between them and the connected citizen.  ...  First, in terms of method, the literature review included only English-and French-language scientific papers.  ... 
doi:10.5817/cp2017-1-1 fatcat:dyqrqqb2u5cg7i2b3bsci2srmy

Bridging Digital Divides: a Literature Review and Research Agenda for Information Systems Research

Polyxeni Vassilakopoulou, Eli Hustad
2021 Information Systems Frontiers  
Extant literature has increased our understanding of the multifaceted nature of the digital divide, showing that it entails more than access to information and communication resources.  ...  Ιn this paper, we present a literature review of Information Systems research on the digital divide within settings with advanced technological infrastructures and economies over the last decade (2010-  ...  Acknowledgements We want to acknowledge June Lithell Hansen and Andreas Skaiaa for their contribution in an early stage of this study during fall 2018.  ... 
doi:10.1007/s10796-020-10096-3 pmid:33424421 pmcid:PMC7786312 fatcat:7dqpnrcchnezbjubjrl5gsbs2u

Bridging the Digital Divide in Ethnic Minority Older Adults: an Organisational Qualitative Study

Jyoti Choudrie, Chike Obuekwe, Efpraxia Zamani
2021 Information Systems Frontiers  
The case study is based on a group of educated, older Indian adult volunteers at a local Punjabi radio station.  ...  A qualitative approach used the data collection techniques of interviews, observations, informal conversations and reference to archival documents and interpretivism for analysis.  ...  Table 2 presents the details of our study's participants. All the participants were English and Punjabi (North Indian language) speakers.  ... 
doi:10.1007/s10796-021-10126-8 fatcat:w7w34dvmzfdgdo5b2qhnniu7tm

Digital Divides in the Era of Widespread Internet Access: Migrant Youth Negotiating Hierarchies in Digital Culture [chapter]

Koen Leurs
2016 Youth 2.0: Social Media and Adolescence  
Contemporary digital culture remains power-ridden, which urges us to reconsider the early notion of the digital divide; more attention is also needed for the empowerment users experience when negotiating  ...  In this chapter I analyse the digital practices of migrant youth as situated, power-laden, pleasurable and sometimes painful everyday experiences.  ...  Exploring these questions, the chapter provides a timely intervention in the debate on digital divides, as previous studies "largely fail to address the 'have-nots' as differentiated, possessing agency  ... 
doi:10.1007/978-3-319-27893-3_4 fatcat:7vzpru4j5rf4poseoopavpvsxa

To be or not to be algorithm aware: a question of a new digital divide?

Anne-Britt Gran, Peter Booth, Taina Bucher
2020 Information, Communication & Society  
This study examines levels of awareness and attitudes toward algorithms across the population of the highly digitized country of Norway.  ...  We, therefore, ask whether having awareness of algorithms or not corresponds to a new reinforced digital divide.  ...  skills and usage (second level of digital divide), and general benefits (third level of digital divide), as shown in many studies.  ... 
doi:10.1080/1369118x.2020.1736124 fatcat:ppji6k67nvam3czxyopfq36k3e
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