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Designing for self-organisation in sociotechnical systems: resilience engineering, cognitive work analysis, and the diagram of work organisation possibilities

Neelam Naikar, Ben Elix
2019 Cognition, Technology & Work  
In designing sociotechnical systems, accounting for the phenomenon of self-organisation is critical.  ...  However, existing design approaches such as resilience engineering and cognitive work analysis are limited in their capacity to design for self-organisation.  ...  Acknowledgements We thank two anonymous reviewers for their thorough and constructive comments, which helped us greatly in improving our original manuscript.  ... 
doi:10.1007/s10111-019-00595-y fatcat:im4rjd3emndttdqmotfjxlqyo4

Patterns of Sociotechnical Design Preferences of Chatbots for Intergenerational Collaborative Innovation: A Q Methodology Study

Irawan Nurhas, Pouyan Jahanbin, Jan Pawlowski, Stephen Wingreen, Stefan Geisler, Zheng Yan
2022 Human Behavior and Emerging Technologies  
The Q methodology was used to investigate different types of collaborators and determine how different choices occur between collaborators that merge the problem and solution domains of chatbots' design  ...  Chatbots could allow individuals and organizations to accomplish objectives that are currently not fully optimized for collaboration across an intergenerational context.  ...  Recognizing and addressing these problems [47] are necessary to promote social participation in technical design and the overall technology design process [33, 52, 53] .  ... 
doi:10.1155/2022/8206503 fatcat:oelhu3divng33ewrcslfwqzyae

Smart cities with big data: Reference models, challenges, and considerations

Chiehyeon Lim, Kwang-Jae Kim, Paul P. Maglio
2018 Cities  
The reference models, challenges, and considerations collectively form a framework for data use for smart cities.  ...  Furthermore, building upon the relevant literature, this paper proposes five considerations for addressing the challenges in implementing the reference models in real-world applications.  ...  The authors would like to sincerely thank the editor and anonymous reviewers for their helpful and insightful comments and suggestions that have resulted in a much improved version of this manuscript.  ... 
doi:10.1016/j.cities.2018.04.011 fatcat:5qp3nwe7bjhptlv3logalcqvae

What's the problem with Learning Analytics?

Neil Selwyn
2019 Journal of Learning Analytics  
These include the design of analytics applications that are more open and accessible, that offer genuine control and oversight to users, and that better reflect students' lived reality.  ...  The article takes a sociotechnical perspective -positioning learning analytics as shaped by a range of social, cultural, political, and economic factors.  ...  While common-sensical, such logic (wilfully) overlooks the sociotechnical nature of any technology.  ... 
doi:10.18608/jla.2019.63.3 fatcat:7y4hyv7bdfayndpzyrespezquu

Different perspectives on information systems: problems and solutions

Kalle Lyytinen
1987 ACM Computing Surveys  
The paper concludes with suggestions for future research and how to deal with IS problems in practice.  ...  The paper puts information systems (IS) research dealing with IS problems into perspective. IS problems are surveyed and classified.  ...  One promising approach is Mason and Mitroff's [1981] method for challenging design assumptions.  ... 
doi:10.1145/28865.28867 fatcat:uksyayutvnfobgylep7huurufy

Authentic Integration of Ethics and AI through Sociotechnical, Problem-Based Learning

Ari Krakowski, Eric Greenwald, Timothy Hurt, Brandie Nonnecke, Matthew Cannady
The design of the curriculum was guided by the following pedagogical goals: (1) to respond to the capacity-building need for critical sociotechnical competencies in AI workforce pathways; and (2) to broaden  ...  In this paper, we discuss our experiences developing and piloting the TechHive:AI curriculum for high school youth that integrates AI ethics and technical learning.  ...  Any opinions, findings, and conclusions expressed in this material are those of the authors and do not necessarily reflect the views of the National Science Foundation.  ... 
doi:10.1609/aaai.v36i11.21556 fatcat:q5luyvfqfzdgdikydg5xul4qui

Decision-Making Problems in Sociotechnical Systems [chapter]

Igor Petukhov, Luydmila Steshina
2018 Management of Information Systems  
The experimental research of vocational aptitude assessment for operators of transport-technological machines was carried out.  ...  The object of research is a human in complex sociotechnical systems (STS). A particular case of the sociotechnical system is the human-machine system (HMS).  ...  Acknowledgements The research outcomes are obtained by the support of RF Ministry of Education and Science Grant No. 25.1095.2017/4.6 and RFBR 16-08-00386.  ... 
doi:10.5772/intechopen.73684 fatcat:fwqqtfszwfdd5bqne33xmriwva

Unintended Consequences: New Problems, New Solutions

R. Koppel, Y. Chen
2016 IMIA Yearbook of Medical Informatics  
Objective: To select the best of the 2015 published papers on unintended consequences of healthcare information technology (HIT).  ...  An initial screen of titles and abstracts reduced this to 171 papers of potential interest.  ...  The use of secondary data-previously collected data for other purposes-added considerably to the field, and indeed two of the best papers reflected these sources.  ... 
doi:10.15265/iy-2016-048 pmid:27830235 pmcid:PMC5171567 fatcat:p6ejfdxhevhbhbfn5mler42txe

The boiled frog problem [knowledge management]

R.R. Hoffman, L.F. Hanes
2003 IEEE Intelligent Systems  
Acknowledgments Robert Hoffman's contribution to this article was through his participation in the Advanced Decision Architectures Collaborative Technology Alliance, sponsored by the US Army Research Laboratory  ...  An example would be Guy Boy's active design document technique, in which the documents that describe designs for new technologies include a discussion of the design rationale and justification. 6 Such  ...  to bear in the design problem.  ... 
doi:10.1109/mis.2003.1217630 fatcat:ac3nyn4xf5ap5oi5ak4ujacfi4

Deep Automation Bias: How to Tackle a Wicked Problem of AI?

Stefan Strauß
2021 Big Data and Cognitive Computing  
This model aims at raising problem awareness and training on the sociotechnical risks resulting from AI-based automation and contributes to improving the general explicability of AI systems beyond technical  ...  The increasing use of AI in different societal contexts intensified the debate on risks, ethical problems and bias.  ...  Acknowledgments: I want to thank my colleagues for their support, the anonymous reviewers for their valuable comments that helped to improve the quality of the paper and the editorial team for the efficient  ... 
doi:10.3390/bdcc5020018 fatcat:nl3mbclmizdzdp23xulvsi5uve

Multimethod Evaluation of Information and Communication Technologies in Health in the Context of Wicked Problems and Sociotechnical Theory

J. I. Westbrook, J. Braithwaite, A. Georgiou, A. Ampt, N. Creswick, E. Coiera, R. Iedema
2007 JAMIA Journal of the American Medical Informatics Association  
Design: We designed a multimethod evaluation model informed by sociotechnical theory and an appreciation of the nature of wicked problems.  ...  Adopting a sociotechnical perspective for model generation improves our ability to develop evaluation models that are adaptive and sensitive to the characteristics of wicked problems and provides a strong  ...  Wicked Problems and Information and Communication Technologies Information and communication technologies are being targeted as a possible way of addressing what is in essence a "wicked problem", 4 namely  ... 
doi:10.1197/jamia.m2462 pmid:17712083 pmcid:PMC2213479 fatcat:23togmekkrdnbcyiixozjjohku

Management of the coordination process in sociotechnical system

L.A. Girchenko, Kiev Taras Shevchenko National University, А.Yu. Doroshenko, Y.V. Ziubrytska, Institute of Software Systems NAS of Ukraine, Kiev Taras Shevchenko National University
The study clarifies the effects of information technology on the activities of human organizations and markets, the importance of coordination in many types of systems.  ...  As a result, the types of spaces in the corporate knowledge base are identified and recommendations for methods of managing them are offered.  ...  It is important to understand the effects of information technology on the activities of human organizations and markets, the design of cooperative working tools and the design of distributed and parallel  ... 
doi:10.15407/pp2020.04.098 fatcat:qseisej55nfalg2m4dtvdyb3xi

Digital inequalities: contextualizing problems and solutions

Laura Robinson, Massimo Ragnedda, Jeremy Schulz
2020 Journal of Information, Communication and Ethics in Society  
No matter the name, the social problem remains the same: individuals, groups and collectivities are disenfranchised from the benefits of digital technologies.  ...  This issue of JICES is devoted to an increasingly important social problem that has been called the digital divide, digital inequalities and digital inclusion.  ...  Future work and scholars must examine these issues more closely as their salience grows with each new phase of the pandemic, each wave of new technologies and each opportunity for all of us to work for  ... 
doi:10.1108/jices-05-2020-0064 fatcat:toiecnvwtzbsbgwohua2xuv62m

Complexity Analysis for Problem Definition in an Assemble-to-order Process: Engaging Emic and Etic Perspectives

Victoria Townsend, Jill Urbanic
2014 Procedia CIRP  
Using emic coding, 26 areas of concern arise for the assembly process and associated work with three problem areas (process, layout, and training).  ...  To inquire into other influences on complexity and problems in the assembly process, work, and system, a sociotechnical emic approach is engaged with interviews of 8 knowledge workers in 6 different roles  ...  Acknowledgements The authors thank the research participants and industrial partner for their valued participation in this research.  ... 
doi:10.1016/j.procir.2014.01.079 fatcat:x6eyihmzvzfgdnmuqvffba72je

Understanding the UK's productivity problems

Paul Lewis, Kate Bell
2019 Employee Relations  
Section 5 critically examines the arguments for Artificial Intelligence (AI) revolutionising work and productivity, highlighting the technical and sociotechnical challenges.  ...  We realise, of course, that reversing the trends of the last forty years, raises considerable, some might say insurmountable, challenges.  ... 
doi:10.1108/er-10-2018-0273 fatcat:p7tgjsd775hhdiypyqu6eoksp4
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