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Data-Driven Methods for SMS-Based FAQ Retrieval [chapter]

Sanmitra Bhattacharya, Hung Tran, Padmini Srinivasan
2013 Lecture Notes in Computer Science  
INTRODUCTION • Why SMS-based FAQ Retrieval?  ...  FAQ RETRIEVAL SMS-based FAQ retrieval • Corpus: FAQs in agriculture, career, general knowledge, etc  ...  .) • Comparison of best results from mono-and multi-lingual tasks • Identical errors in relevance judgment as in cross-lingual retrieval  ... 
doi:10.1007/978-3-642-40087-2_11 fatcat:igezf6uuond7xhxaq22n3p4oum

Helping Users Help Themselves - Maximising Libanswers Usage [chapter]

Aaron Hsien
2013 Zenodo  
At the same time, we also moved from a static HTML list of FAQs to Springshare's LibAnswers platform - a database driven knowledge base system enriched with Web 2.0 features.  ...  Most libraries provide a short list of FAQs on static HTML pages while others employ full-blown knowledge base systems that list the answers to hundreds of questions.  ...  its retrieval probability.  ... 
doi:10.5281/zenodo.56808 fatcat:haahdbewefgkndzqfaaysctpf4

Question Answering System, Approaches and Techniques: A Review

Ajitkumar M., Khillare S.A., C. Namrata
2016 International Journal of Computer Applications  
Question answering is a specialized area in the field of information retrieval Text Processing.  ...  As technology developed the use of internet has tremendously increased because of the availability of huge amount of data.  ...  A closed domain system to understand SMS language Unger et al[44] Resource description framework (RDF) Template based QA system over RDF data SPARQL [45] Resource description framework  ... 
doi:10.5120/ijca2016909587 fatcat:ru2papuclfcbdpyjzxnioptqu4

Assessing the Use of Innovative Tools for Library Instruction and Services in Federal University Libraries in South-South, Nigeria

Saturday U. Omeluzor, Molokwu Ugochi, Victoria Kelechi Izuakolam
2021 Information Impact: Journal of Information and Knowledge Management  
for instruction and service delivery.  ...  The researchers recommended the need for library management in federal universities in the South-South zone of Nigeria to explore viable innovative tools for ilibrary instruction and services, Keywords  ...  The entire questionnaire were retrieved and were found usable for the study.  ... 
doi:10.4314/iijikm.v11i4.9 fatcat:42xeqv2qqbfcldecmsqtz6qose

Cloud Computing Featuring Ontology

Arun Arunachalam
2012 IOSR Journal of Engineering  
Our aim is to propose methods and technologies for the development of such services and the infrastructure that support them.Cloud computing, is a technology which has gained an increasing amount of attention  ...  Using the Ontology search interface, the user searches a registry of Ontologies based upon domain, keywords, category or another searchable metadata field.  ...  give more details like the FAQ(frequently asked queries ).And thn the server will send the answer to the sms gateway which will thn send it to the desired user who has the query.  ... 
doi:10.9790/3021-0202280283 fatcat:6c7wpseeunbr7eje65rqnaz4jy

A Rule-Based Short Query Intent Identification System [article]

Arijit De, Sunil Kumar Kopparapu
2015 arXiv   pre-print
Using SMS (Short Message System), cell phones can be used to query for information about various topics.  ...  In an SMS based search system, one of the key problems is to identify a domain (broad topic) associated with the user query; so that a more comprehensive search can be carried out by the domain specific  ...  for SMS based mobile search.  ... 
arXiv:1503.07284v1 fatcat:w6cgqm7h2vdrlidjuuntmy6gxu

Implementing Conversational AI in Libraries: A Practical Approach

Subhajit Panda, Rupak Chakravarty
2021 Zenodo  
It acquired a set of pre-programmed commands and continue learning based on the inputs it receives.  ...  This paper based on the probable solution with the use of practical implementation of conversational AI i.e. "Bot" or "Chatbot" to fulfil user needs 24*7 without human intervention.  ...  Artificial intelligen ce (AI) makes it possible for chatbots to "learn" by discoveri ng patterns in data.  ... 
doi:10.5281/zenodo.4751039 fatcat:gmkalglltze3xn3c3bkhxubnku

A survey of SMS based Information Systems [article]

Manish R. Joshi, Varsha M. Pathak
2015 arXiv   pre-print
Several applications such as SMS based information access using database management services, SMS based information retrieval through internet (search engine), SMS based information extraction, question  ...  answering, image retrieval etc. have been emerged.  ...  It uses the IR database FAQ data set of FIRE 2011 conference for the ecperiments.  ... 
arXiv:1505.06537v1 fatcat:54nhx3nnhzgyld6k7rh66dysgy

On-line information about cancer clinical trials: evaluating the Web sites of comprehensive cancer centers

Valerie Monaco, Sandra K Krills
2003 AMIA Annual Symposium Proceedings  
The design of future online clinical trial information should be guided by data from consumer health informatics research.  ...  This study suggests that these Web sites are not yet adequately designed to serve as a successful aid for increased trial accrual.  ...  Funding support for this study was provided by the Benedum Foundation and the Emma Clyde Hodge Foundation.  ... 
pmid:14728217 pmcid:PMC1480289 fatcat:23yqnzqzkncbnfcpgklzdbiczu

Scout-bot: Leveraging API Community Knowledge for Exploration and Discovery of API Learning Resources

George Ajam, Carlos Rodriguez, Boualem Benatallah
2021 CLEI Electronic Journal  
Understanding APIs and gaining knowledge about their usage are therefore fundamental needs for developers.  ...  We demonstrate the feasibility of our approach through Scout-bot, our tool for exploration and discovery of API topic issues.  ...  Firstly, the API community knowledge used to build our KB is based (and mainly driven by) SO.  ... 
doi:10.19153/cleiej.24.2.5 fatcat:acrjn2ge5fhjhhf3rbp6q4ogly

Mobile Exploration of Medieval St Andrews [chapter]

Adeola Fabola, Chris Davies, Sarah Kennedy, Alan Miller, Colin Allison
2015 Communications in Computer and Information Science  
It was the religious centre of Scotland for close to a millennium. The Cathedral was strongly associated with the wars of Independence and Robert the Bruce.  ...  From text based quests, through mobile apps to location aware stereoscopic 3D experiences the gamut of available commodity hardware is used to enable the past to be explored in new ways.  ...  The SMS inference engine: A set of rules for making deductions based on the contents of the knowledgebase.  ... 
doi:10.1007/978-3-319-22017-8_10 fatcat:v6ha57zuabcz3dkjzfw3bkjytq

Incremental Improvement of a Question Answering System by Re-ranking Answer Candidates using Machine Learning [article]

Michael Barz, Daniel Sonntag
2019 arXiv   pre-print
We implement a method for re-ranking top-10 results of a state-of-the-art question answering (QA) system.  ...  The test set can be considered to be available after deployment of the system, e.g., based on feedback of users.  ...  Our proposed process is based on the augmented cross-industry standard process for data mining [23] (augmented CRISP data mining cycle).  ... 
arXiv:1908.10149v1 fatcat:22p7ay66krcehdzhnqbbct5kfe

Orthographic Reforms of Standard Malay Online: Towards Better Pronunciation and Construction of a Cross-language Environment

Mohd Zaidi Abd Rozan, Yoshiki Mikami
2007 Journal of Universal Language  
Surveys on the frequency of the occurrence of EM in the cyberspace of Malaysia are shown based on web forums and blogs pages.  ...  The widespread use of communication tools on the Internet has provided greater possibilities as well as increased flexibility for orthographic reforms.  ...  As for this moment, our identifier can identify more than 330 languages based on the overall number of trained data available that are essential for the system to learn and distinguish automatically.  ... 
doi:10.22425/jul.2007.8.1.129 fatcat:vggjzbsopjd2bpwht7ehnzjula

Twilio Integration with Dialogflow for Effective Communication

Sujana A S, D R Ramesh Babu, S Venkatesan
2019 Zenodo  
To address this problem, the design of a Twilio chatbot that is integrated with Dialogflow is explained, which provides an effective and precise answer for any query based on intents and utterances configured  ...  As an answer to this problem, author designed a chatbot which mechanically gives straight responses to the users based on the data set of Frequently Answered Questions (FAQs), using Artificial Intelligence  ...  The proposed system is implementing an extra knowledge base engine (KB engine) to the existing system and interfaces this with a database for attractive accurate data for replying to certain queries.  ... 
doi:10.5281/zenodo.3251169 fatcat:cgjdbx66wzahroncamrdft543e

Tunisian dialect Wordnet creation and enrichment using web resources and other Wordnets

Rihab Bouchlaghem, Aymen Elkhlifi, Rim Faiz
2014 Proceedings of the EMNLP 2014 Workshop on Arabic Natural Language Processing (ANLP)  
Our TunDiaWN construction approach is founded, in one hand, on a corpus based method to analyze and extract Tunisian dialect words.  ...  In this paper, we propose TunDiaWN (Tunisian dialect Wordnet) a lexical resource for the dialect language spoken in Tunisia.  ...  AWN was released following methods developed for EuroWordNet.  ... 
doi:10.3115/v1/w14-3613 dblp:conf/wanlp/BouchlaghemEF14 fatcat:cubmbp46xna57myjsjcgznrnvy
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