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Effects of Reputation on Daily Deal Promotions: Evidence from Groupon

Junqiushi Ren, Erivelton Geraldo Nepomuceno
2020 Mathematical Problems in Engineering  
by pointing out the value of reputation in moderating consumers' and merchants' behaviors.  ...  However, it is unclear whether and to what extent a seller's online reputation affects the outcomes of its daily deal promotions.  ...  merchants about how to attract more purchases and traffic through online deals and to platform owners by pointing out the value of reputation in moderating consumers' and merchants' behaviors.  ... 
doi:10.1155/2020/8855783 fatcat:bzx2goasenfgtef2t4kwqgn4ua

Reputation and Intermediaries in Electronic Commerce

Clayton P. Gillette
2002 Social Science Research Network  
In short, the Internet service that facilitates transactions between prospective 2002] 1175 6LOUISIANA LAW REVIEW buyers and sellers could also allow postings of parties' prior experiences with trading  ...  of the role of commercial law in creating robust markets for trade.  ... 
doi:10.2139/ssrn.308440 fatcat:wrohtvad3vg5pglcy3ylb7xkoy

Crowd Guilds: Worker-led Reputation and Feedback on Crowdsourcing Platforms [article]

Mark E. Whiting, Dilrukshi Gamage, Snehalkumar S. Gaikwad, Aaron Gilbee, Shirish Goyal, Alipta Ballav, Dinesh Majeti, Nalin Chhibber, Angela Richmond-Fuller, Freddie Vargus, Tejas Seshadri Sarma, Varshine Chandrakanthan (+14 others)
2016 arXiv   pre-print
., in the silk trade) to design and implement crowd guilds: centralized groups of crowd workers who collectively certify each other's quality through double-blind peer assessment.  ...  Crowd guilds produced reputation signals more strongly correlated with ground-truth worker quality than signals available on current crowd working platforms, and more accurate than in the traditional model  ...  ACKNOWLEDGEMENT We thank the following members of the  ... 
arXiv:1611.01572v2 fatcat:zn2vdnlforahpcsziytvlmlyyy

A survey of trust and reputation systems for online service provision

Audun Jøsang, Roslan Ismail, Colin Boyd
2007 Decision Support Systems  
The purpose of this article is to give an overview of existing and proposed systems that can be used to derive measures of trust and reputation for Internet transactions, to analyse the current trends  ...  Reputation systems are already being used in successful commercial online applications.  ...  Do these systems truly improve the quality of online trade and interactions?  ... 
doi:10.1016/j.dss.2005.05.019 fatcat:xz4eqz7rqje5bg3lead4koyzga

Are All Commercial Websites Created Equal? Web Vendor Reputation and Security on Third Party Payment Use

Ruth C. King, Richard A. M. Schilhavy
2011 Americas Conference on Information Systems  
Our study also found that online consumers tend not to choose to use third party payment system when the website is perceived as high security regardless of the reputation of the website.  ...  This study investigates the effect of consumer's perceived security and reputation of web vendors on consumer's purchase intention and third party payment choice.  ...  For online vendors entering the market, reputation could be transferred from a variety of mechanisms, such as buzz and word-of-mouth or a vendor's "brick and mortar" existence.  ... 
dblp:conf/amcis/KingS11 fatcat:z4mzneudpfazhgp7nhf3sboom4

"Deal of the Day" Platforms: What Drives Consumer Loyalty?

Hanna Krasnova, Natasha F. Veltri, Klaus Spengler, Oliver Günther
2013 Business & Information Systems Engineering  
Acknowledgement We would like to thank Tobias Friedrich, Tom Göthling, Lucrezia Maria Santarelli, Georgia Fragkogianni and three anonymous reviewers for their valuable help and feedback.  ...  Second, recruitment of merchants and promotion of daily deals implies an expansive sales and marketing outlay.  ...  As respondents collected some negative experiences with a merchant, their heuristics for deal selection improved as well.  ... 
doi:10.1007/s12599-013-0268-2 fatcat:64kw5h7bezeidnaroj7eje42li

Online trust: a stakeholder perspective, concepts, implications, and future directions

Venkatesh Shankar, Glen L. Urban, Fareena Sultan
2002 Journal of strategic information systems  
Based on a review of selected studies, we propose a stakeholder theory of trust, articulate a broad conceptual framework of online trust including its underlying elements, antecedents, and consequences  ...  Further, trust online spans the end-to-end aspects of e-business rather than being just based on the electronic storefront.  ...  Based on prior research, online trust can be enhanced in several ways. It can be improved by increasing (decreasing) the levels of positive (negative) drivers of online trust where possible.  ... 
doi:10.1016/s0963-8687(02)00022-7 fatcat:jdxi6q4ltzg5dowvbmdrg5nsqa

The Effect of Marketing Mix Perception on the Intention of Online Merchant Financing

Fermico Karambut
2021 Journal of Small Business Strategy  
This paper aimed to examine the role of the marketing mix (product, price, place, and promotion) perceived in submitting microcredit's online application.  ...  Research on the intention of online merchants in e-marketplaces used the modified Decomposed Theory of Planned Behavior (DTPB) model approach.  ...  Acknowledgment The authors would like to thank Indonesia Online Sellers Association (Asosiasi Pebisnis Online Indonesia/APOI) for data support in providing research respondent information.  ... 
doi:10.53703/001c.29732 fatcat:k7ssrvvmonavbb5xm6pfobyjku

Understanding cosmopolitan consumers' repeat purchasing in the emarketplace: contribution from a brand orientation theoretical perspective

Christian Nedu Osakwe, Henry Boateng, Simona Popa, Miloslava Chovancová, Pedro Soto-Acosta
2016 E & M Ekonomie a Management  
In case of any breach in their contractual promise with their customers, a proviso should have been made known to the customer(s) prior to any service failure on the part of the web merchant.  ...  In addition, future research should explore the moderating effect of online shoppers' brand orientation on the interrelationships between social network engagement, vendor's reputation, (e)WoM effect and  ...  The study found that brand orientation leads to a higher perception of vendors' reputation online.  ... 
doi:10.15240/tul/001/2016-4-011 fatcat:36sunz4fkvcyjohqolfil46lum

Online Cashback Pricing: A New Affiliate Strategy for E-Business

Yi-Chun (Chad) Ho, Yi-Jen Ho, Yong Tan
2013 International Conference on Information Systems  
This paper examines the impact of the cashback mechanism on online merchants' affiliate and pricing strategies.  ...  Surprisingly, the promotional "low" price could be actually "high", relative to the uniform price when cashback is absent.  ...  Factors determining a merchant's brand valuation could be its brand image, level of customer services, reputation, etc.  ... 
dblp:conf/icis/HoHT13 fatcat:w3insuadprhwfnta4ctjjpsg5u

Consumers' Motivations and Daily Deal Promotions

Antonella Ardizzone, Ariela Mortara
2014 The Qualitative Report  
The aim of this paper is to understand the consumers' drivers in online coupon buying.  ...  In the last years daily deal (dd) sites have become a substantial part of e-commerce scenario.  ...  The paper is organized as follows: the second section holds a review of the existing literature on online consumer behavior and daily deal promotions; the third section focuses on data about e-commerce  ... 
doi:10.46743/2160-3715/2014.1030 fatcat:gn64fukgcncfpbgf6og4kigbd4

What Are Social Incentives Worth? A Randomized Field Experiment in User Content Generation

Gordon Burtch, Yili Hong, Ravi Bapna, Vladas Griskevicius
2015 International Conference on Information Systems  
We focus here on the potential of different types of incentives (descriptive social norms and money) to stimulate the production of online reviews.  ...  social norms on the quantity and quality of reviews.  ...  Conducting a study at Amazon Mechnical Turk, they reported no significant differences in the baseline quality of paid and unpaid reviews, but they did report that review quality could be improved via qualitycontingent  ... 
dblp:conf/icis/BurtchHBG15 fatcat:d42rdd343vhynlj4rr73jkez54

An Empirical Analysis of User Participation on Crowdsourcing Platform: A Two-sided Network Market Perspective

Emmanuel Ayaburi, Charles Zhechao Liu, Yoris Au
2015 International Conference on Information Systems  
by the characteristics of the professionals such as distribution of the winning professionals and their reputation.  ...  The results of our study are expected to contribute to the growing literature on crowdsourcing and provide important insights on the design and assessment of the sustainability and profitability of the  ...  They suggest that intermediaries should create incentives to promote non-exclusive services as this moderates competition on both sides of the market and allows them to exert market power.  ... 
dblp:conf/icis/AyaburiLA15 fatcat:3ebkmf2vb5dmfptdw526nzxr2y

A trust model for consumer conversion in community-based group buying: the dual roles of group leaders

Huajing Ying, Huanhuan Ji, Xiaoran Shi, Xinyue Wang
2022 Modern Supply Chain Research and Applications  
The purpose of this paper is to investigate the transfer mechanism of user's trust in dyadic contexts of social and commercial role-playing in the CGB program.Design/methodology/approachThis study adopts  ...  Meanwhile, for the purpose of profit maximization, the group leader is more willing to play a friend role in transactions no matter whether the role conflict exists.Originality/valueResearch findings provide  ...  In contrast, CGB is an integration of customers, merchants and platform with the joint of group leader, which means a group leader can initiate as a consumer, deal as a vendor and mediate as a third-party  ... 
doi:10.1108/mscra-01-2022-0004 fatcat:7lnifgihdrhnjgyjzjkmiga5nm

Information Usefulness and Attitude Formation a Double-Dependent Variable Model (DDV) to Examine the Impacts of Online Reviews on Consumers

Jinting Lu, Haiqing Bai
2021 Journal of Organizational and End User Computing  
This study, thus, aim to understand the impact of the attributes of online reviews on consumer.  ...  As for the moderating effects, perceived social-psychological risk (PSR) moderates the effects of both reviews volume (RV) and source credibility (SC) on perceived usefulness and attitudes.  ...  As Internet could improve the speed of communication, the way of word-of-mouth changed.  ... 
doi:10.4018/joeuc.20211101.oa29 fatcat:a6pzdnnrprhgpd5i37ioctw3ue
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