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Automatic Generation of Chatbots for Conversational Web Browsing [article]

Pietro Chittò and Marcos Baez and Florian Daniel and Boualem Benatallah
2020 arXiv   pre-print
The approach is part of what we call conversational web browsing, i.e., a dialog-based, natural language interaction with websites.  ...  In this paper, we describe the foundations for generating a chatbot out of a website equipped with simple, bot-specific HTML annotations.  ...  During these interactions, i) the user is informed of the available features, ii) can browse the website in dialog-based natural language interactions with the agent, and iii) the agent identifies and  ... 
arXiv:2008.12097v2 fatcat:svbptboq5jhzvah54ih72fffg4

Evaluating Mixed-initiative Conversational Search Systems via User Simulation [article]

Ivan Sekulić, Mohammad Aliannejadi, Fabio Crestani
2022 arXiv   pre-print
In this paper, we propose a conversational User Simulator, called USi, for automatic evaluation of such conversational search systems.  ...  Moreover, we make the first steps towards multi-turn interactions, where conversational search systems asks multiple questions to the (simulated) user with a goal of clarifying the user need.  ...  This work was supported in part by the NWO Innovational Research Incentives Scheme Vidi (016.Vidi.189.039).  ... 
arXiv:2204.08046v1 fatcat:6syz2bdmcfej7mreofxcxttjdy

Staging transformations for multimodal web interaction management

Michael Narayan, Christopher Williams, Saverio Perugini, Naren Ramakrishnan
2004 Proceedings of the 13th conference on World Wide Web - WWW '04  
The framework supports the functional specification and realization of such dialogs using staging transformations -a theory for representing and reasoning about dialogs based on partial input.  ...  In this paper, we present a software framework for multimodal web interaction management that supports mixed-initiative dialogs between users and websites.  ...  ACKNOWLEDGEMENTS The authors thank C. Queinnec (Université Paris) for helpful discussions and comments. This work is supported in part by US National Science Foundation grant IIS-0136182.  ... 
doi:10.1145/988672.988702 dblp:conf/www/NarayanWPR04 fatcat:ed44rrmvwbabtbumdlkssjtuii

Staging Transformations for Multimodal Web Interaction Management [article]

Michael Narayan, Chris Williams, Saverio Perugini, Naren Ramakrishnan
2003 arXiv   pre-print
The framework supports the functional specification and realization of such dialogs using staging transformations -- a theory for representing and reasoning about dialogs based on partial input.  ...  In this paper, we present a software framework for multimodal web interaction management that supports mixed-initiative dialogs between users and websites.  ...  Acknowledgements The authors thank Manuel A. Pérez-Quiñones, Robert Capra (Virginia Tech), Atul Shenoy (Microsoft), and Christian Queinnec (Université Paris) for helpful discussions and comments.  ... 
arXiv:cs/0311029v1 fatcat:u5ebupsypfgejk33vegr53rjpe

Bringing context-aware access to the web through spoken interaction

David Griol, Javier Carbo, José Manuel Molina
2012 Applied intelligence (Boston)  
Our contribution focuses specifically on the use of context information to improve the effectiveness of providing web services by using a spoken dialog system for the user-system interaction.  ...  In addition, natural spoken conversation with handheld devices makes possible the use of these applications in environments in which the use of GUI interfaces is not effective, provides a more natural  ...  ] One of the main points of our proposal is to provide a more natural interaction with users by means of spoken dialog systems.  ... 
doi:10.1007/s10489-012-0390-8 fatcat:ntirrxx3afc3lkqcysn7v5bh5e

A Conversational Academic Assistant for the Interaction in Virtual Worlds [chapter]

D. Griol, E. Rojo, Á. Arroyo, M. A. Patricio, J. M. Molina
2010 Advances in Intelligent and Soft Computing  
For its implementation techniques from Speech Technologies and Natural Language Processing have been used to allow a more natural interaction with the system using voice.  ...  As an example of this application, in this paper we present an example of the integration of conversational agents in social networks, describing the development of a conversational avatar that provides  ...  Conversational Agents As stated in the introduction, a conversational agent is a software that accepts natural language as input and generates natural language as output, engaging in a conversation with  ... 
doi:10.1007/978-3-642-14883-5_37 dblp:conf/dcai/GriolRAPM10 fatcat:kqf5qpptzbbgflwqbcvzpeunja

An investigation on the user interaction modes of conversational recommender systems for the music domain

Fedelucio Narducci, Pierpaolo Basile, Marco de Gemmis, Pasquale Lops, Giovanni Semeraro
2019 User modeling and user-adapted interaction  
Conversational Recommender Systems (CoRSs) implement a paradigm that allows users to interact in natural language with the system for defining their preferences and discovering items that best fit their  ...  The analysis of the results shows that the best interaction mode is based on a mixed strategy that combines buttons and natural language.  ...  The authors also want to thank Andrea Iovine for the support given to this research.  ... 
doi:10.1007/s11257-019-09250-7 fatcat:zzwrqguo4beqdntmznlhfwmfie

Mixed-initiative interaction

J.E. Allen, C.I. Guinn, E. Horvtz
1999 IEEE Intelligent Systems and their Applications  
The term mixed-initiative interaction is sometimes conflated with human-computer interaction itself, but this is a mistake because almost all models of HCI so far are not mixedinitiative, and mixed-initiative  ...  Mixed-initiative interaction is a key aspect of effective human-computer interaction and has great potential to affect work on multiagent systems.  ...  While natural-language interaction is the typical form of human dialogue, dialogue models can be characterized in terms of any communication protocol and are independent of natural language.  ... 
doi:10.1109/5254.796083 fatcat:vaz47nnpnnhg7nz7sq5gmfnkzq

Understanding User Satisfaction with Intelligent Assistants

Julia Kiseleva, Kyle Williams, Jiepu Jiang, Ahmed Hassan Awadallah, Aidan C. Crook, Imed Zitouni, Tasos Anastasakos
2016 Proceedings of the 2016 ACM on Conference on Human Information Interaction and Retrieval - CHIIR '16  
In this paper, we describe a user study that was designed to measure user satisfaction over a range of typical scenario's of use: controlling a device, web search, and structured search dialog.  ...  We also study how the nature and complexity of the task at hand affect user satisfaction, and found that preserving the conversation context is essential and that overall task-level satisfaction cannot  ...  Acknowledgments We thank Sarvesh Nagpal and Toby Walker for the help in collecting the internal API data for the user study. We also thank the participants in the study.  ... 
doi:10.1145/2854946.2854961 dblp:conf/chiir/KiselevaWJACZA16 fatcat:e7o4hkrhkbchxmeop6qhfiecmm

Modeling the user state for context-aware spoken interaction in ambient assisted living

David Griol, José Manuel Molina, Zoraida Callejas
2014 Applied intelligence (Boston)  
Natural language interfaces such as dialog systems fulfil these requisites, as they are based on a spoken conversation that resembles human communication.  ...  The user's state is built on the basis of their emotional state and intention, and it is recognized by means of a module conceived as an intermediate phase between natural language understanding and dialog  ...  For these reasons, our proposal is focused on the development of spoken conversational agents interacting in AAL domains providing not only a more natural and intelligent interaction, but also context-aware  ... 
doi:10.1007/s10489-013-0503-z fatcat:irktqwexizdulp3jxc7rptzgxa

Personalizing Interactions with Information Systems [chapter]

Saverio Perugini, Naren Ramakrishnan
2003 Advances in Computers  
The survey covers mechanisms for information-finding on the web, advanced information retrieval systems, dialogbased applications, and mobile access paradigms.  ...  This helps bring out the role of the personalization system as a facilitator which reconciles the user's mental model with the underlying information system's organization.  ...  For instance, the articles in the Communications of the ACM August 2000 special issue on personalization range from topics such as natural language dialogs, to web site restructuring, to manually customizable  ... 
doi:10.1016/s0065-2458(03)57007-3 fatcat:rdooy2c4gnfajgvu246kjzm2ja

Modeling Internet as a User-Adapted Speech Service [chapter]

David Griol, Javier Carbó, José Manuel Molina
2012 Lecture Notes in Computer Science  
This way, natural spoken conversation and multimodal conversational agents have been proposed as a solution to facilitate a more natural interaction with these kind of devices.  ...  In this paper, we describe a proposal to provide spoken access to Internet information that is valid not only to generate basic applications (e.g., web search engines), but also to develop dialog-based  ...  Web Applications Based on Interactive Dialog To test our proposal with a conversational agent focused on an interactive dialog with users, we have used the definitions taken to develop the EDECAN dialog  ... 
doi:10.1007/978-3-642-28942-2_5 fatcat:vgqgk7rzknfvrbnyonmyovzhuu

The Evolution of TV Systems, Content, and Users Toward Interactivity

Pablo Cesar, Konstantinos Chorianopoulos
2007 Foundations and Trends® in Human–Computer Interaction  
On the other hand, television provides the most common ground in our culture for ordinary conversation, which is arguably the most enjoyable interaction a person has.  ...  For this purpose, we have reviewed the research literature, as well as the industrial developments and identified three concepts that provide a high-level taxonomy of interactive TV research: (1) content  ...  Acknowledgments This study reports and builds upon the collaborative work of numerous individuals and teams, who have been active in the interactive television research community during the past decade  ... 
doi:10.1561/1100000008 fatcat:kpxvnpqrfjd23knbp4uh3p2kau

Engagement with Artificial Intelligence through Natural Interaction Models

Sara Feldman, Steve DiPaola, Özge Nilay Yalçin
2017 EVA London 2017  
Our proposed conversational agent system makes use of the affective signals from the gestural behaviour of the user and the semantic information from the speech input in order to generate a personalised  ...  We therefore have designed and implemented a prototype system with more natural interaction modes for engagement with AI as well as other human computer interaction (HCI) where a more open natural communication  ...  Multimodal interfaces may allow the system to be prone to errors as well as providing a more natural base for interaction.  ... 
doi:10.14236/ewic/eva2017.60 dblp:conf/eva/FeldmanDY17 fatcat:6pazi3xtmjfazoc4znefkp273q

Model-Based Design and Implementation of Interactive Spaces for Information Interaction [chapter]

Hans-Christian Jetter, Jens Gerken, Michael Zöllner, Harald Reiterer
2010 Lecture Notes in Computer Science  
We discuss the potential of OOUIs for the design of interactive spaces and introduce our own object-oriented design and implementation approach.  ...  However, designing and implementing such interactive spaces is a challenging task due to the lack of appropriate interaction abstractions and the shortcomings of current user interface toolkits.  ...  Under the influence of the page-oriented World Wide Web, interaction designers have become very experienced in designing interfaces as such 25 task-oriented stepwise conversations between a single user  ... 
doi:10.1007/978-3-642-16488-0_3 fatcat:mt72lbjnljgcthhldcukvflypi
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