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Process quality and collaboration quality on B2B e‐commerce

Jengchung Victor Chen, Yawen Chen, Erik Paolo S. Capistrano
2013 Industrial management & data systems  
Originality/value -This study also extends the IS success model, especially in the context of B2B e-commerce, by emphasizing behavioural considerations on top of the functional issues present in any information  ...  Findings -Results show that adding process and collaboration quality to the model affects the way system, information, and service quality influences usefulness and satisfaction, suggesting a shift in  ...  Hence, the results provide support for 11 of the 13 hypotheses of the study.  ... 
doi:10.1108/imds-10-2012-0368 fatcat:bmqf7xu3w5ekvbh33fvymwxhsm

Ontology and XML-based Specifications for Collaborative B2B Relationships

Laura Caliusco, Rosa Galli, Omar Chiotti
2018 CLEI Electronic Journal  
To support information interchange between enterprises in collaborative B2B e- commerce there are some XML-based standards technologies, like RosettaNet, ebXML and OAGIS.  ...  A collaborative B2B relationship implies jointly executing business processes.  ...  In this context, the success of collaborative B2B e-commerce depends on effective collaborative information systems that help to access the information and knowledge to support collaborative decision-making  ... 
doi:10.19153/cleiej.7.1.5 fatcat:gle2rqsw3rfalb26oct3qx2nvu

The Effects of Competence-Based, Expressive and Collaborative Service Performance on the B2B Service Relationship

Wenting Zou, Saara A. Brax, Risto Rajala
2021 Technology Innovation Management Review  
This indicates a growing importance for collaborative service performance in complex B2B services. of service purchasing decisions in B2B contexts.  ...  In B2B contexts, the service complexity, long time horizon of delivery, and unfamiliarity of outcomes, increase uncertainties for buying companies (Huo et al., 2016) .  ... 
doi:10.22215/timreview/1439 fatcat:pzvknq3p4re5palidb2mg4jjga

A Conceptualisation of Resource Sharing in Business-to-Business Contexts and Guide for Future Research

Karina von dem Berge, Uta Jüttner, Stan Maklan
2022 Zenodo  
This study conceptualises B2B sharing by systematically reviewing 51 studies from three related literature fields that have not yet been integrated: B2B sharing, horizontal collaboration, and industrial  ...  No study has yet investigated the origins and scope of this ill-defined concept, linked the current knowledge, and focused on the specific implementation barriers for further advancing the field.  ...  the need for research into suitable supporting tools.  ... 
doi:10.5281/zenodo.7074357 fatcat:o2sr7os4jfcfbll2bajcx5fyy4

Intelligent Agents to Support Information Sharing in B2B E-Marketplaces

Lakshmi Iyer, Rahul Singh, A. F. Salam
2005 Information systems management  
This article proposes an architecture to support information and knowledge exchange between collaborating business partners.  ...  The article then shows the application of the proposed architecture in the context of an infomediarybased B2B E-marketplace.  ...  This article presented an architecture for agent-based collaborative work in B2B E-marketplaces.  ... 
doi:10.1201/1078/45317.22.3.20050601/88744.6 fatcat:ygfhelpvv5bbbk7woex6hpyq6i

A Web Service Based B2B Integration Approach for Managed Public and Private Process

Cixing L.V., Yunlong Zhu
2009 2009 International Conference on Interoperability for Enterprise Software and Applications China  
needed information and business logic.  ...  By analyzing challenges of B2B and features of new technologies (web services), a flexible, standardized B2B integration approach based on web service for public and private process was presented.  ...  Some researchers set their focus on using Web Services to support XML message-based B2B collaboration.  ... 
doi:10.1109/i-esa.2009.30 dblp:conf/iesa/VZ09 fatcat:pt2k4t656bg55hibrtuwnb7vle

ECoNet Platform for Collaborative Logistics and Transport [chapter]

Luis A. Osório, Luis M. Camarinha-Matos, Hamideh Afsarmanesh
2015 IFIP Advances in Information and Communication Technology  
In this context, an enhanced Enterprise Collaborative Network platform is presented and discussed as an approach to support PCS.  ...  ECoNet platform with the concept of Virtual Collaboration Context (VCC).  ...  This work has been partially supported by Administration of the Port of Lisbon and the visionary support of Clara Xavier and Luis Marinho Dias in the MIELE project, Brisa Innovation and Technology, through  ... 
doi:10.1007/978-3-319-24141-8_24 fatcat:oycnsqnt2nhhnput6e6svz5rea

A B2B Team Formation Microservice for Collaborative Manufacturing in Industry 4.0

Sonia Cisneros-Cabrera, Pedro Sampaio, Nikolay Mehandjiev
2018 2018 IEEE World Congress on Services (SERVICES)  
This paper proposes a microservice for team formation to facilitate collaborative manufacturing in the context of Industry 4.0, guided by Design Science research practices and involving stakeholders' vision  ...  From a technical perspective, the microservice design is conceived to facilitate interoperability with Business-to-Business (B2B) platforms.  ...  This work will also enable exploring the applicability of new collaboration models in the context of Industry 4.0. Fig. 1 . 1 III.  ... 
doi:10.1109/services.2018.00032 dblp:conf/services/Cisneros-Cabrera18 fatcat:sjcw2fakhrhfhk2l4ziptjxtqa

Should tweets differ for B2B and B2C? An analysis of Fortune 500 companies' Twitter communications

Kunal Swani, Brian P. Brown, George R. Milne
2014 Industrial Marketing Management  
We find that B2B tweets include more links and cues for information search in their messages compared with B2C tweets.  ...  between the B2B and B2C contexts.  ... 
doi:10.1016/j.indmarman.2014.04.012 fatcat:edabruoopzf7pbwvlphmsdyyr4

Integration Of Supply Chain Execution In B2B-marketplaces - Experiences For Networks Of Small And Medium Sized Enterprises

Habib Lejmi
2002 European Conference on Information Systems  
In particular for small and medium sized enterprises (SME) linking forces using B2B-marketplaces with supply chain optimization functionalities opens new horizons to improve inter-organizational processes  ...  In this paper we outline the relationship between B2B-marketplaces and SCM and we argue that both concepts converge within modern models of B2B exchanges.  ...  Thus, B2B exchanges for logistic services promise support for SCM efforts.  ... 
dblp:conf/ecis/Lejmi02 fatcat:n5hn6jwrmzb3beitxuhzhmd3by

Trust, power and transaction costs in B2B exchanges — A socio-economic approach

Raluca Bunduchi
2008 Industrial Marketing Management  
The integrated framework proposes that the nature of inter-organisational relationships depends on the interaction between the logic of transaction cost economics and the need for trust and interdependencies  ...  For example, the use of IT to support B2B exchanges was found to lower transaction costs, leading to an increase in outsourcing (Malone, et. al. 1987) .  ...  These outcomes support collaboration in customer relationships.  ... 
doi:10.1016/j.indmarman.2007.05.003 fatcat:rd4fqpjojbetfbiktlglxpowua

Marketing–sales interface configurations in B2B firms

Wim G. Biemans, Maja Makovec Brenčič, Avinash Malshe
2010 Industrial Marketing Management  
These configurations are described in detail in terms of structure, communication patterns, information sharing, collaboration, and strategic outcomes.  ...  As the body of knowledge on marketing-sales interface expands, there is a greater need to investigate the specific aspects of marketing-sales configurations in B2B firms.  ...  Usually, marketing took the initiative for collaboration, e.g. by requesting joint customer visits to get better customer information.  ... 
doi:10.1016/j.indmarman.2008.12.012 fatcat:jcncwqv3zzhezldyedneeaogoa

Are Current B2b Security Standards Antithetical To Global Interoperability?

Maree Pather
2004 Information Security for South Africa  
to support an opposing momentum.  ...  for each trading partner it i ntends to interact with.  ...  The motivation for supporting a global infrastructure for m:n relationships (based on Kumar and Dissel, 1996 , for the implementation of inter-organisational information systems) include: Globalization  ... 
dblp:conf/issa/Pather04 fatcat:3lzbnfhpwzbjpbfwtwmia3wlpa

Through the service operations strategy looking glass: Influence of industrial sector, ownership, and service offerings on B2B e-marketplace failures

Eve D. Rosenzweig, Timothy M. Laseter, Aleda V. Roth
2011 Journal of Operations Management  
information dependence and low information tacitness-have the highest likelihood of success, as do e-marketplaces with service offerings that facilitate collaboration among multiple buyers and sellers  ...  This paper contributes to the emerging area of e-service strategy in the context of business-to-business (B2B) e-marketplaces, which we view as Internet-based service delivery systems that link sellers  ...  We are also grateful to Jeff Shockley for his role in our data collection.  ... 
doi:10.1016/j.jom.2010.04.003 fatcat:jl7clm3cdvcx3g7eujjom6srli

The use of social media for knowledge acquisition and dissemination in B2B companies: an empirical study of Finnish technology industries

Salvatore Ammirato, Alberto Michele Felicetti, Marco Della Gala, Heli Aramo-Immonen, Jari J. Jussila, Hannu Kärkkäinen
2018 Knowledge Management Research & Practice  
2019) The use of social media for knowledge acquisition and dissemination in B2B companies: an empirical study of Finnish technology industries.  ...  Extensiveness of digital media use for collaborative work in B2B companies The first preliminary investigation regarded the use of web-based digital media tools supporting knowledge acquisition and dissemination  ...  Here social media provide various platforms for innovation diffusion among collaborators and customers for example.  ... 
doi:10.1080/14778238.2018.1541779 fatcat:o6bgut3u75fgtluecblwme4e7i
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