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C2M: Open and Decentralized Cloud Contact Management

Sebastian Göndör, Jeshurun Devendraraj
2013 Procedia Computer Science  
where users can synchronize the local contact database of a device or application with a central server.  ...  profiles with other users of the same service.  ...  Android C2M Client The C2M Client is a mobile application based on the mobile operating system Android.  ... 
doi:10.1016/j.procs.2013.05.377 fatcat:a6towrwuonerblhxolccyr4pny

Contacts 3.0

Frank R. Bentley, JoEllen Kames, Rafiq Ahmed, Rhiannon Sterling Zivin, Lauren Schwendimann
2010 Proceedings of the 28th of the international conference extended abstracts on Human factors in computing systems - CHI EA '10  
We present a narrative of the design of Contacts 3.0, a service and updated phonebook application on a mobile device that combines on-device communication with communication from online social networks  ...  to create a central hub for communication on the device.  ...  Without them this would only be a research paper.  ... 
doi:10.1145/1753846.1754210 dblp:conf/chi/BentleyKAZS10 fatcat:nt2tn7k7cbg2blln3zxl5fan4e

Citizen Relationship Management System Users' Contact Channel Choices: Digital Approach or Call Approach?

Wei-Ning Wu
2017 Information  
Much has supported the idea that 311 is viewed as a method of digital civic engagement that many municipal governments adopt to maintain citizen relationship management and the capacity for government  ...  service delivery.  ...  In addition, the respondents who contacted 311 by the web or a mobile device (only users who contacted 311 by the web or a mobile device/used both web and offline 311 services) are all coded as 1 (used  ... 
doi:10.3390/info8010008 fatcat:qagxgthhyrenvjvjluwoz67bpm

Close Contact: An Examination Of The Future Of Near Field Communications

Chris Rose
2011 International Journal of Management & Information Systems  
Near field communications systems are being built into many smartphones which will enable users to not only pay for goods and services but to obtain information from NFC-enables products.  ...  NFC payments with the introduction of a service that would let shoppers pay for purchases at stores using their mobile phones.  ...  Only purchases up to a value of £15 can be made using the service but users can preload their mobile with up to £100 (Cellan-Jones, 2011) SECURITY Although NFC is supposed to operate at a distance of  ... 
doi:10.19030/ijmis.v16i1.6725 fatcat:pkh4es3ih5eqlhif2qlt4wsina

Improving customer service: issues in customer contact management

Sarah Spencer‐Matthews, Meredith Lawley
2006 European Journal of Marketing  
Secondly, there are opportunities for customer service using customer contact management. Finally, implementation of customer contact management is problematic.  ...  The combination of customer service strategy with information technology culminates in the concept of customer contact management (CCM) and is a new strategic device for business that requires further  ...  Changing usage of contact points was being enabled by organisations recognizing the application of contact points such as the web, email and mobile technology.  ... 
doi:10.1108/03090560610637392 fatcat:e6xdqbfb3zdrvgcmbmthqakity

DILG Negros Occidental Contact Tracer Information Management System

John Christopher Reguindin, Reymund Sabay, Dennis Madrigal
2021 Technium BioChemMed  
The CTIMS is a web application that enables DILG Negros Occidental Personnel to manage and facilitate all DILG Hired-Contact Tracers (CT) in the Province of Negros Occidental.  ...  Information Systems offer a wide range of solutions in terms of data management and interconnecting people with the use of a system.  ...  In 2010, a consortium of researchers in the United Kingdom allowed users to install a mobile software application called the FluPhone to anonymously collect information on social encounters using Bluetooth  ... 
doi:10.47577/biochemmed.v2i4.5389 fatcat:ury7up4onjgcjolyc5jzvyygce

GoCoronaGo: Privacy Respecting Contact Tracing for COVID-19 Management [article]

Yogesh Simmhan, Tarun Rambha, Aakash Khochare, Shriram Ramesh, Animesh Baranawal, John Varghese George, Rahul Atul Bhope, Amrita Namtirtha, Amritha Sundararajan, Sharath Suresh Bhargav, Nihar Thakkar, Raj Kiran
2020 arXiv   pre-print
The COVID-19 pandemic is imposing enormous global challenges in managing the spread of the virus. A key pillar to mitigation is contact tracing, which complements testing and isolation.  ...  We offer a detailed overview of the app, backend platform and analytics, and our early experiences with deploying the app to over 1000 users within the Indian Institute of Science campus in Bangalore.  ...  Mukund Thattai from NCBS on the design of the contact tracing protocol to balance safety and privacy. A special thanks to Crossbow Labs for their pro bono security testing services.  ... 
arXiv:2009.04916v1 fatcat:2eotg64muzcvjn62i75ccvegpa

GoCoronaGo: Privacy Respecting Contact Tracing for COVID-19 Management

Yogesh Simmhan, Tarun Rambha, Aakash Khochare, Shriram Ramesh, Animesh Baranawal, John Varghese George, Rahul Atul Bhope, Amrita Namtirtha, Amritha Sundararajan, Sharath Suresh Bhargav, Nihar Thakkar, Raj Kiran
2020 Journal of the Indian Institute of Science  
The COVID-19 pandemic is imposing enormous global challenges in managing the spread of the virus. A key pillar to mitigation is contact tracing, which complements testing and isolation.  ...  We offer a detailed overview of the app, backend platform and analytics, and our early experiences with deploying the app to over 1000 users within the Indian Institute of Science campus in Bangalore.  ...  A proposal for research  ... 
doi:10.1007/s41745-020-00201-5 pmid:33199945 pmcid:PMC7656502 fatcat:ni6slbmghfdv5e57so3g3oycuq

A Survey on Contact Less Dine-In via Web Application

Nilesh P. Dembla
2021 International Journal for Research in Applied Science and Engineering Technology  
We are implementing this system using a web application. The front end will be developed using HTML, CSS and JavaScript and the backend will work on a PHP database.  ...  This system also increases the attraction of the place for implementing this system, giving restaurants a large range of customers a cost-efficient opportunity to give your customers a personalized service  ...  The system involves a web application for the users which shall include a barcode on table (which can take them to the website), menu of food (through which they can select their order) , notifications  ... 
doi:10.22214/ijraset.2021.34663 fatcat:wlcpblvl5rhjdpu6um5dtozrzu

Innovative solution for SARS-COV2 epidemic management

Silviu Stanciu, Carol Davila University Central Emergency Military Hospital, Bucharest, Romania, Magdalena Gurzun, Diana Iancu, Valeriu Gheorghita, Cristian Lupascu, George Gugulea, Armand Ropot, Carol Davila University Central Emergency Military Hospital, Bucharest, Romania, Carol Davila University Central Emergency Military Hospital, Bucharest, Romania, Carol Davila University Central Emergency Military Hospital, Bucharest, Romania, certSIGN Bucharest, Romania (+2 others)
2021 Romanian Journal of Military Medicine  
TAMEC project (Advanced Community Approaches to Epidemic Management) developed a system that detects the contacts of patients infected with the SARS-CoV-2 virus and alerts them using mobile applications  ...  It allows real-time analysis of confirmed patients and identified contacts, early detection of new outbreaks, and provides decisionmaking information to prevent viral transmission.  ...  The application will allow the development of statistical analysis components, adaptive filtering, and automatic prediction based on artificial intelligence.  ... 
doi:10.55453/rjmm.2021.124.3.10 fatcat:4gnyz4h4gje7zpy3yqehikhy6i

Hotel Management System Integration Services

Jian-Zhen ZHAO
2018 DEStech Transactions on Economics Business and Management  
It is generally accepted that the role of the web services in businesses is undoubtedly important.  ...  More and more commercial software systems extend their capability and power by using web services technology.  ...  Because current technologies are quite mature, it seems no difficulty to integrate the existing system and the new coming systems (for example, web-based applications or mobile applications).  ... 
doi:10.12783/dtem/eced2018/24001 fatcat:7dqavdsjizbs3pajgsovawa4wa

Evolution of Contact Point

Lena Mamykina, Catherine G. Wolf
2000 Proceedings of the 2000 ACM conference on Computer supported cooperative work - CSCW '00  
Contact Point is a web-based application that helps a business manage its relationships with its customers.  ...  In this paper we describe a study of the applicability of Contact Point to the technical services organization and field personnel of a medical device manufacturer.  ...  ACKNOWLEDGEMENTS We gratefully acknowledge the key contributions of Maroun Touma, and the other members of the IBM team, Tetsu Fujisaki and Alison Lee.  ... 
doi:10.1145/358916.358950 dblp:conf/cscw/MamykinaW00 fatcat:56x635rnprhd7lz2vuqzpbzzom

CommSense: Identify Social Relationship with Phone Contacts via Mining Communications

Xuan Bao, Jun Yang, Zhixian Yan, Lu Luo, Yifei Jiang, Emmanuel Munguia Tapia, Evan Welbourne
2015 2015 16th IEEE International Conference on Mobile Data Management  
contacts, identifying their relative importance, and automatically managing mobile contacts with very little human interference.  ...  Understanding such relationship can help provide new services and improve users' mobile experience.  ...  Figure 2-(1) shows a demo application, Smart Contact Book, builtto showcase the automatic contact management functionality. The long list of mobile contacts is arranged as a tile-based layout.  ... 
doi:10.1109/mdm.2015.61 dblp:conf/mdm/BaoYYLJTW15 fatcat:rflaqesv7fcazo4lm6nfvmffba

Development of android-based apps for courier service management

A. Mohd, R. A. Rashid, A. H. F. Abdul Hamid, M. A. Sarijari, M. R. A. Rahim, H. Sayuti, M. R. Abdul Rashid
2019 Indonesian Journal of Electrical Engineering and Computer Science  
The application will guide the courier personnel to get a list of courier data such as address and contact information and then navigate them to the selected customers' addresses based on traffic data  ...  It is a mobile application that eases the courier delivery personnel in finding their way to deliver the parcels to the customer's doorstep.  ...  ACKNOWLEDGEMENTS The authors wish to express their gratitude to Ministry of Higher Education (MOHE), Malaysia and Research Management Center (RMC), Universiti Teknologi Malaysia for the financial support  ... 
doi:10.11591/ijeecs.v15.i2.pp1027-1036 fatcat:cnom2bcpcrh3fm6mb2wvjurehq

Intelligent virtual agents for contact center automation

M. Gilbert, J.G. Wilpon, B. Stern, G. Di Fabbrizio
2005 IEEE Signal Processing Magazine  
T he evolution of communication services over the past century has spawned a broad new industry known as electronic contact (eContact), which provides electronic communication mechanisms between people  ...  One byproduct of this evolution, led by advancements in speech and language technologies, is enabling people to engage in seamless, natural conversation with a new breed of intelligent services.  ...  The objective of a VoiceTone application, however, is to fulfill a transaction, which often requires an extended conversation with a user. A dialog manager (DM) orchestrates this conversation.  ... 
doi:10.1109/msp.2005.1511822 fatcat:g2szn2k5xrbsvl5kls2rezztcq
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