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Closed-Loop Feedback Computation Model of Dynamical Reputation Based on the Local Trust Evaluation in Business-to-Consumer E-Commerce

Bo Tian, Jingti Han, Kecheng Liu
2016 Information  
A well-reported issue with reputation management system in business-to-consumer (BtoC) e-commerce is the "all good reputation" problem.  ...  Trust and reputation are important factors that influence the success of both traditional transactions in physical social networks and modern e-commerce in virtual Internet environments.  ...  Author Contributions: All authors have made significant contributions to the paper. Bo Tian carried out a literature survey, proposed the trust and reputation computation system, and wrote the paper.  ... 
doi:10.3390/info7010004 fatcat:xec3uxhlpfclxieesmlw3pr6y4

Speech acts of complaining on the review page of the e-commerce platforms in Indonesia

Emier Abdul Fiqih, Dadang Sudana
2022 AMCA Journal of Science & Technology  
The study aims to investigate the speech act of complaint that is realized by costumers on review page of the e-commerce platforms in Indonesia.  ...  The object studied are negative reviews found on the review pages of the e-commerce platforms which is analyzed by using a descriptive qualitative research.  ...  ACKNOWLEDGEMENTS The authors express their gratitude to the committee of the Annual Seminar on English Language Studies (ASELS) 2021 for providing the opportunity to discuss the research topic.  ... 
doi:10.51773/ajst.v2i1.132 fatcat:qsw7rmofkzbtvobxxilg27afsi

Consumer Trust as the Antecedent of Online Consumer Purchase Decision

Anas Hidayat, Tony Wijaya, Asmai Ishak, Putra Endi Catyanadika
2021 Information  
The e-commerce industry in Indonesia is growing in line with the increasing number of internet users in Indonesia.  ...  Unfortunately, many internet users in Indonesia are still unsure about shopping online because of the lack of buyer trust with sellers and service providers.  ...  The data are not publicly available due to participants' privacy. Conflicts of Interest: The authors declare no conflict of interest.  ... 
doi:10.3390/info12040145 fatcat:gn6ltiaor5funmoduuxdycpg6e

Factors Influencing Consumers Purchase Intention on The Live Streaming Shopping Platform in China

Di Wu
2021 BCP Business & Management  
In addition, product trust is more effective than broadcaster trust for the moment. Therefore, sellers are needed to improve their communication and describing skills.  ...  However, the consumer would trust broadcasters and choose to buy products from their live room.  ...  platform and formulate corresponding rules to help consumers effectively protect their rights.  ... 
doi:10.54691/bcpbm.v14i.134 fatcat:gmihd3mepbfc7bsndoyjbrbll4

E-Commerce Recommendation Applications [chapter]

J. Ben Schafer, Joseph A. Konstan, John Riedl
2001 Applications of Data Mining to Electronic Commerce  
Recommender systems are being used by an ever-increasing number of E-commerce sites to help consumers find products to purchase. What started as a novelty has turned into a serious business tool.  ...  Recommender systems can help consumers find products they wish to purchase.  ...  Acknowledgments We gratefully acknowledge the painstaking efforts of the editors and anonymous reviewers in helping make this paper more appropriate for the data mining audience.  ... 
doi:10.1007/978-1-4615-1627-9_6 fatcat:jfijf4vqn5hjdm56mytcg2hwza

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J. Ben Schafer, Joseph A. Konstan, John Riedl
2012 Data mining and knowledge discovery  
Recommender systems are being used by an ever-increasing number of E-commerce sites to help consumers find products to purchase. What started as a novelty has turned into a serious business tool.  ...  Recommender systems can help consumers find products they wish to purchase.  ...  Acknowledgments We gratefully acknowledge the painstaking efforts of the editors and anonymous reviewers in helping make this paper more appropriate for the data mining audience.  ... 
doi:10.1023/a:1009804230409 fatcat:oikqbzdokzbxxkazt2bq2nllty

Examining Hidden Meaning of E-commerce Platform

2019 VOLUME-8 ISSUE-10, AUGUST 2019, REGULAR ISSUE  
Different e-commerce companies try to maintain high importance for their customer satisfactions. It helps them to understand the performance of their products.  ...  Due to this problem consumers usually follow the set of reviews before taking decision for purchasing any products from online.  ...  ACKNOWLEDGMENT The authors sincerely acknowledge to the Simplex Infrastructures Ltd, Kolkata, India and Brainware University for providing data, infrastructure and support of other related facilities for  ... 
doi:10.35940/ijitee.l3648.1081219 fatcat:3d2x7di7znfvxfk66yvbxby2ky

A Conceptual Framework for the Promotion of Trusted Online Retailing Environment in Saudi Arabia

Rayed AlGhamdi, Steve Drew, Thamer Alhussain
2012 International Journal of Business and Management  
As such, a five-part model is proposed to promote trust in the online shopping environment in the KSA.  ...  The outcomes of the study point to distrust in the online retailing environment in Saudi Arabia as a key inhibitory factor for growth.  ...  In this context, consumers are rightly reluctant to purchase online. Consumer protection in electronic commerce is very important and this can be a central part of e-commerce law.  ... 
doi:10.5539/ijbm.v7n5p140 fatcat:tuhxwz2of5dgxhroybzi3wd3ve

The Constraints of E-commerce in Africa, Despite the Fact that Having Big Potential to its Development

Dossou Bamidele Akonassou James, Xie Shouhong
2019 Zenodo  
Based on the literature review, this paper will help to identify some important constraints that are hindering the development of e-commerce, especially in sub-Sahara Africa.  ...  and professionals looking forward to establishing e-commerce in Africa.  ...  AFRICANS CONSUMER'S BEHAVIORS AND TRUST IN E-COMMERCE A. Trust in Ecommerce Confidence in new technologies and Internet empower commerce is an important component for e-commerce to expand.  ... 
doi:10.5281/zenodo.2636549 fatcat:5wgjofr5ofeercx7r3nrw2oxku

Who Owns the Data? A Systematic Review at the Boundary of Information Systems and Marketing [article]

Stephen L. France, Mahyar Sharif Vaghefi, Brett Kazandjian
2021 arXiv   pre-print
First, a historical overview of these disciplines is given to put the review into context. This is followed by a bibliographic analysis to select articles at the boundary of IS and marketing.  ...  Text analysis is then performed on the selected articles to group them into homogeneous research clusters, which are refined by selecting "distinct" articles that best represent the clusters.  ...  This analysis of citations was used to help write the cluster descriptions.  ... 
arXiv:2107.14019v1 fatcat:wkhquobwlrcg7jc5tq2cepmdy4

Ensuring Trust Online through the Wisdom of Crowd

Juheng Zhang
2014 Journal of Internet and e-Business Studies  
The online reviews and feedbacks work as a supplementary information source for consumers and are commonly considered as valuable information.  ...  People read online reviews and are influenced by others' opinions when making purchase decisions.  ...  Furthermore, we conclude our paper in Section 5. Literature Review Studies of trust in e-commerce are closely related to this work.  ... 
doi:10.5171/2015.886172 fatcat:rlqw7rw4ezatzjz2khkmgyzv7i

Consumer Online Dispute Resolution (ODR) – A Mechanism for Innovative E-governance in EU

Urša Jeretina
2018 Central European Public Administration Review  
Key findings are formulated as a list of challenges that EU has to face for efficient use of ODR and it as an important part within innovative European e-governance in the future.  ...  Some EU member states have already adopted ODR as a tool for digital e-government and others are still in the period of its implementation.  ...  Smartsettle's products are designed to be able to help with any conflict, no matter how big or small.  ... 
doi:10.17573/cepar.2018.2.03 fatcat:ftkh2ivg2nhsjjdgpsxk7soeba

Consumers rule: How consumer reviews influence perceived trustworthiness of online stores

Sonja Utz, Peter Kerkhof, Joost van den Bos
2012 Electronic Commerce Research and Applications  
In Experiment 1, there was a main effect of dispositional trust on perceived trustworthiness. In Experiment 2, dispositional trust moderated the effects of reviews and assurance seals.  ...  Two studies examined the impact of online store reviews on consumer trust in online stores.  ...  Acknowledgments We'd like to thank Femke Hibma, Nienke Oudkerk, Janine Tijsen, Chantal Velseboer, Michelle van Vliet and Elga Zonneveld for creating the material for Experiment 1 and collecting the data  ... 
doi:10.1016/j.elerap.2011.07.010 fatcat:agi6mgentzcftnpnwn6sfdbeoq

Trust model for semantic sensor and social networks: A preliminary report

Pramod Anantharam, Cory A. Henson, Krishnaprasad Thirunarayan, Amit P. Sheth
2010 Proceedings of the IEEE 2010 National Aerospace & Electronics Conference  
Trust is an amorphous concept that is becoming Increasingly important in many domains, such as P2P networks, E-commerce, social networks, and sensor networks.  ...  In addition, they often discuss orthogonal aspects of trust while continuing to use the general term "trust".  ...  A reviewer is an agent that writes a review for a product and assigning the product a value of 1 to 5 stars.  ... 
doi:10.1109/naecon.2010.5712915 fatcat:x2bjwahduja5thrdlg6mdjp5cy

Social commerce as a business tool in Saudi Arabia's SMEs

Salma S. Abed, Yogesh K. Dwivedi, Michael D. Williams
2016 International Journal of Indian Culture and Business Management  
Consumers are able to search for their products and services, rate them, write a review about them, and recommend them to other users; these will generate profit to the businesses.  ...  The lack of consumer trust in social commerce and in the overall web environment remains a barrier to electronic commerce.  ... 
doi:10.1504/ijicbm.2016.077634 fatcat:q2ieawbq6bedvezl2wdv2kslyq
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