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Consumer perceptions of privacy, security and trust in ubiquitous commerce

George Roussos, Theano Moussouri
2004 Personal and Ubiquitous Computing  
The emphasis of the discussion is on aspects of security, privacy protection and the development of trust; we report on the findings of this study.  ...  We then proceed to report on a study on consumer perceptions of MyGrocer, a recently developed ubiquitous commerce system.  ...  The re-analysis showed that, although this is indeed true, there are several system elements that seem to directly affect consumer perceptions of privacy and security protection and their trust in the  ... 
doi:10.1007/s00779-004-0307-6 fatcat:dyfcxdyzgbgitpruv6pqjoaenq

Privacy Issues in the Era of Ubiquitous Commerce

Holtjona Galanxhi, Fiona Fui‐Hoon Nah
2006 Electronic Markets  
How can trust with consumers be fostered in the u-commerce era? In what ways is trust in an e-commerce context similar to and different from that in the u-commerce era?  ...  U-commerce inherits the privacy, trust and security concerns of e-commerce, m-commerce and other forms of digital commerce (Galanxhi-Janaqi and Nah 2004) .  ... 
doi:10.1080/10196780600841894 fatcat:cbdi7p2g4rhs3kly7s4sw7a6em


2008 Issues in Information Systems  
Mobile commerce merchants have critical concerns establishing consumers' trust, which is known to be one of the major contributors of mobile commerce success.  ...  Practitioners and researchers can use this finding to investigate multi-dimensional trust in the mobile commerce settings.  ...  Issues in Information Systems Future research could be to expand the study and replace the student population by more a real world population and determine the relationship between the predictors of trust  ... 
doi:10.48009/2_iis_2008_421-428 fatcat:qw4x6yg3ajbh3l6ahgupvfnyrm

Trust and Privacy in the Shift from E-Commerce to M-Commerce: A Comparative Approach [chapter]

Panagiota Papadopoulou, Jean-Eric Pelet
2013 IFIP Advances in Information and Communication Technology  
This paper attempts a comparative approach to the issues of trust and privacy in ecommerce and m-commerce.  ...  Trust and privacy have been widely studied as key issues and success factors for e-commerce.  ...  Trust and its establishment have been related to consumer perceptions of privacy and security.  ... 
doi:10.1007/978-3-642-37437-1_5 fatcat:di3vdchf75a25nvwuc45f345gu

Experience of Ubiquitous Computing Technology Driven Mobile Commerce in Africa: Impact of Usability, Privacy, Trust, and Reputation Concern

Sunday Adewale Olaleye, Solomon Sunday Oyelere, Ismaila Temitayo Sanusi, Joseph Friday Agbo
2018 International Journal of Interactive Mobile Technologies  
The study results confirmed the significant role of trust as a mediator between the reputation and u-commerce user's experience, and usability and privacy directly predict the ubiquitous commerce user's  ...  Ubiquitous commerce simply known as u-commerce is an evolution of commerce based on recent innovations and advancement in computing technology.  ...  Most African countries have poor infrastructure to sustain the dynamism of computing technologies and growing consumers' population, and issues with privacy, trust, security, and usability are common.  ... 
doi:10.3991/ijim.v12i3.7905 fatcat:d5nlanjy7vdjlcnzhkfdm7xvdq

Consumers' perceived risk: sources versus consequences

Nena Lim
2003 Electronic Commerce Research and Applications  
Results indicate that Internet consumers perceive three sources of risk in B2C electronic commerce: technology, vendor, and product.   ...  The paper highlights the importance of perceived risk and the interwoven relation between perceived risk and trust. It discusses the problem of defining perceived risk in prior B2C research.  ...  For examof consumers' perceived risk on their adoption of the ple, some researchers define perceived risk for B2C B2C e-commerce has been increasing since Jarven-e-commerce as the lack of security and  ... 
doi:10.1016/s1567-4223(03)00025-5 fatcat:baedkpdbzjasxcmiu5j3btym6e

A confidence-based framework for business to consumer (B2C) mobile commerce adoption

Yuk Kuen Wong, Chao Jung Hsu
2006 Personal and Ubiquitous Computing  
The two beliefs, ease of use and usefulness, in the model may not, however, fully explain the consumers' behavior in an emerging environment, such as mobile commerce (m-commerce).  ...  This paper aims to develop a framework for m-commerce adoption in consumer decision-making processes. In this paper TAM has been adopted and extended to analyze successful mcommerce adoption.  ...  Perceived security and perceived privacy are critical factors in acquiring and retaining consumers as mobile shopping service users.  ... 
doi:10.1007/s00779-006-0120-5 fatcat:avps4gumsvdmjjybv77nqb3xfe

Community clouds within M-commerce: a privacy by design perspective

Farid Shirazi, Amna Iqbal
2017 Journal of Cloud Computing: Advances, Systems and Applications  
This enables analysis of the Privacy by Design (PbD) framework and uses it to evaluate the next generation of m-commerce designs.  ...  In addition, insight is provided into the development and growth of mobile trends within the context of mcommerce and the cloud.  ...  This study focuses on a thorough overview of privacy issues associated with m-commerce, the constituents of privacy, and the perceptions of privacy.  ... 
doi:10.1186/s13677-017-0093-0 fatcat:4jp2r3fw4ncnlpcj3vjglcc7jy

The Effect of Consumer Privacy Empowerment on Trust and Privacy Concerns in E-Commerce

Thomas Van Dyke, Vishal Midha, Hamid Nemati
2007 Electronic Markets  
Understandably, firms are searching for methods to reduce consumer privacy concerns and increase trust. In this study, we introduce a new construct -consumer privacy empowerment.  ...  A b s t r a c t Privacy concerns and a lack of trust have been shown to reduce consumer's willingness to transact with an online vendor.  ...  A more thorough discussion of privacy issues in an environment of ubiquitous commerce along with an integrated privacy framework is presented in Galanxhi and Nah (2006) .  ... 
doi:10.1080/10196780601136997 fatcat:ue3imvu6mbg2zpm3eojdzxf3li

A Systematic Review of Security in Electronic Commerce- Threats and Frameworks

N. Kuruwitaarachchi, P.K.W. Abeygunawardena, L. Rupasingha, S.W.I. Udara
2019 Global Journal of Computer Science and Technology  
Thereby arises the need to perform a systematic review of security issues in the e-commerce industry and to discover how different frameworks address these problems.  ...  Therefore, users have to blindly trust the online providers. In order to overcome this physiological barrier the eplatforms should ensure utmost security.  ...  In this paper the aim is to explore the perception of security in business to consumer (B2C) e-commerce platforms from both customer and organizational point of view.  ... 
doi:10.34257/gjcstevol19is1pg33 fatcat:3clkexhq7felnolsez7gev5iei

Consumers Trust, Privacy and Security Issues on Mobile Commerce Websites

Mohammad awni ahmad mahmoud, laith Talal khrais, Rasha mohammad alolayan, Asyah muzahim alkaabi, Sara qasem Al- suwaidi, Bushra Abdulmohsin Alghamdi, Hadeel Fouad Aljuwaie
2019 Modern Applied Science  
Consequently, the current study seeks to identify privacy and security issues affecting m-commerce users of three shopping sites: Amazon, Alibaba and eBay.  ...  The expected output of the study is an anticipation for insights regarding user perspectives on trust in m-commerce and as a result, contribute to existent knowledge in the area benefitting regulatory  ...  H3: There is a relationship between security and privacy in online vendors and trust in m-commerce systems,(positive).  ... 
doi:10.5539/mas.v13n12p21 fatcat:5mqyfnh2mvgf5iwy3xqymfalhq

Mobile Identity Management: An Enacted View

George Roussos, Don Peterson, Uma Patel
2003 International Journal of Electronic Commerce  
We introduce a view of identity in mobile business based on three principles and we find that this approach is useful in explaining some recent research findings in ubiquitous retailing.  ...  In this context, mobile identity management can play a central role to address usability and trust issues in mobile business.  ...  This line of reasoning is supported by findings from studies on consumer confidence in electronic commerce (cf. references later in this section), research findings on consumer perceptions of ubiquitous  ... 
doi:10.1080/10864415.2003.11044287 fatcat:ht4rm733znge3p4qhbwlyp7v34

E-commerce and the Media — Influences on Security Risk Perceptions [chapter]

Pita Jarupunphol, Chris J. Mitchell
2002 IFIP Advances in Information and Communication Technology  
In this paper we consider the influence of the mass media, including television and newspapers, on e-commerce consumer perceptions.  ...  Given that cases of security breaches are often sensationalised by these media, we observe that the mass media may actually be unduly increasing e-consumer concerns, and thereby adversely affecting the  ...  CURRENT ISSUES IN E-COMMERCE Consumer perceptions of e-commerce security appear to be very negative [9] .  ... 
doi:10.1007/978-0-387-35616-7_13 fatcat:yuj3bbeqrzbhdpdyp62tyv5z3u

Conceptualizing Consumer Perceptions of Making M-Payments Using Smart Phones in Ireland [chapter]

Pavel Andreev, Aidan Duane, Philip O'Reilly
2011 IFIP Advances in Information and Communication Technology  
Significant levels of concern regarding perceived privacy control, together with the authority and independence of regulatory bodies and the robustness of the legislative frameworks governing m-commerce  ...  The empirical findings of the developed PLS model, illustrate that respondents display a strong willingness to transact using m-commerce but trust is the key factor in explaining consumer=s willingness  ...  trust measures, presented in Table 2 , and the generation of two specific hypotheses: Hypothesis 1a: Consumer trust in the ethical, privacy, and data protection controls of service providers, and perception  ... 
doi:10.1007/978-3-642-21364-9_8 fatcat:sa7w73v3grhs7novar3cbcv2ze

Privacy issues in wireless mobile computing: a review

2016 International Journal of Latest Trends in Engineering and Technology  
Numbers of privacy protection solutions in mobile computing environment will be discussed, businesses should adopt appropriate solutions in order to gain consumers trust and increasing their interesting  ...  Based on academic studies we will discuss the privacy challenges in different mobile computing application and how this challenge concerns mobile consumers and influence their perceptions toward accepting  ...  perceptions of the privacy threats in mobile commerce and also their perceptions regard the strategies the adopt to protect their privacy.  ... 
doi:10.21172/1.81.082 fatcat:ru6m5uqbcvdpfjjqd5l4444lpu
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