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Omnichannel Retail Operations with Buy-Online-and-Pick-up-in-Store

Fei Gao, Xuanming Su
2017 Management science  
Many retailers have recently started to offer customers the option to buy online and pick up in store (BOPS). We study the impact of the BOPS initiative on store operations.  ...  We build a stylized model where a retailer operates both online and offline channels. Customers strategically make channel choices.  ...  The authors also appreciate the feedback from seminar participants at Dartmouth College, Drexel University, George Washington University, University of Maryland, University of Utah, and University of Wisconsin-Madison  ... 
doi:10.1287/mnsc.2016.2473 fatcat:j6ythf4olfhyjfcnoakzxxk4jy

Cooperative advertising and pricing in an O2O supply chain with buy‐online‐and‐pick‐up‐in‐store

Mengli Li, Xumei Zhang, Bin Dan
2020 International Transactions in Operational Research  
This paper investigates the effectiveness of cooperative advertising in an online-to-offline (O2O) supply chain where the manufacturer cooperates with the retailer to implement buy-online-and-pick-up-in-store  ...  Considering the coexistence of channel cooperation and channel competition after the implementation of BOPS, we investigate the impact of BOPS on equilibrium results.  ...  This research was supported by the National Natural Science Foundation of China (grant no. 71572020) and the Fundamental Research Funds for the Central Universities (project no. 2017CDJSK02PT08).  ... 
doi:10.1111/itor.12805 fatcat:4mgrki7mcvburahx4lfgm52k2u

Designing Buy-Online-and-Pick-Up-in-Store (BOPS) Contract of Dual-Channel Low-Carbon Supply Chain considering Consumers' Low-Carbon Preference

Yang Zhang, Jingyi Li, Bing Xu
2020 Mathematical Problems in Engineering  
Nowadays, buy-online-and-pick-up-in-store (BOPS) is a popular sales project to promote product sales.  ...  Based on the analysis of game theory, two kinds of BOPS contract (MW contract with the dominant manufacturer making decision on wholesale price and RW contract with the dominant retailer making decision  ...  Buy-online-and-pick-up-in-store (BOPS) is a primary type of omnichannel retailing, which allows consumers to pay for their orders online and pick up purchasing items in a near brick-and-mortar store.  ... 
doi:10.1155/2020/7476019 fatcat:grnr4uw6jbgjfj2vhkgakyf3le

The Dual-Channel Retailer's Channel Synergy Strategy Decision

Peng Zhang, Bei Xia, Victor Shi
2021 Journal of Theoretical and Applied Electronic Commerce Research  
The main research question asked in this paper is whether and when a dual-channel retailer (retailer in short) should adopt the "buy online and pick up in store" (BOPS) strategy.  ...  Retailers will benefit only if the offline operational costs are low and the degree of customer acceptance of the online channel is high.  ...  At present, "buy online and pick up in store" (BOPS) is a common channel synergy strategy that is adopted by many dual-channel retailers, e.g., Suning, Uniqlo, 7 Eleven, and many more.  ... 
doi:10.3390/jtaer16070173 fatcat:3yldgkmc4zb7fo7ic6smqd2swa

Omni-channel retail operations in the presence of strategic customers: The benefit of inventory commitment

Hongxuan Li, Fan Wu, Qihong Liu
2022 PLoS ONE  
This paper studies the impact of strategic customer behavior on retailers' omni-channel strategies.  ...  In addition, we extend the model to the supply chain and present the contrasting view that the total profit of the decentralized supply chain under the wholesale price contract is higher than that of the  ...  Model A monopoly omni-channel retailer operates an offline channel, an online channel, and a buy online and pick up in-store(BOPS) channel.  ... 
doi:10.1371/journal.pone.0264900 pmid:35511809 pmcid:PMC9070910 fatcat:oyucs62xovfq3b4hjig5otb244

Impacts of the BOPS Option on Sustainable Retailing

Yi He, Qianqian Xu, Da Zhao
2020 Sustainability  
This paper focuses on the value of an omnichannel retailing option, Buy-Online-and-Pick-up-in-Store (BOPS), in reducing environmental impact.  ...  Analytical models were established to explore the impacts of the BOPS strategy on the pricing and expected profit of the dual-channel retailer as well as the environment.  ...  In practice, many retailers encourage their consumers to buy online and pick up in stores in the omnichannel retailing context.  ... 
doi:10.3390/su12208600 fatcat:c5yk4fhlznhgrjmwtahrt3nd2e

Dual-Channel Supply Chain Pricing Decisions under Discounted Advertising Value

Ke Yan, Shuai Liu, Min Zuo, Jiamin Zheng, Yadong Xu
2022 Systems  
Interestingly, an increase in the level of advertising discounts will contribute to the growth of the retailer's profit. Finally, by numerical analysis, we demonstrate the robustness of the results.  ...  Also, we derive that retailers can choose the sales channels based on the level of consumers' channel preference of consumers.  ...  Conflicts of Interest: The authors declare no conflict of interest.  ... 
doi:10.3390/systems10030076 fatcat:m5v7ijacjbfw7j73azwi6263aa

Pricing and Service Effort Decisions of Book Dual-Channel Supply Chains with Showrooming Effect Based on Cost-Sharing Contracts

Yanwei Chen, Xiaojun Liu, Kaiqing Huang, Huajun Tang
2022 Sustainability  
The findings show that a well-designed contract can lead dual-channel members to cut down the negative impact of the showrooming effect and realize the win–win situation.  ...  Furthermore, this research studies the influence of the showrooming effect on the optimal decisions and the profits of each member through theoretical and numerical analyses.  ...  sales effort level buy online and pick up in store × wholesale price contract Stackelberg game online and book dual This study offline selling prices; wholesale price; sales effort channel with royalty  ... 
doi:10.3390/su141811278 fatcat:xdzdwpfdtreudgmq3zgnled7ve

Design of Multi-objective Sustainable Food Distribution Network in the Indian Context with Multiple Delivery Channels

Vinay Surendra Yadav, A.R. Singh, Rakesh D. Raut, Naoufel Cheikhrouhou
2021 Computers & industrial engineering  
Moreover, a sensitivity analysis is carried out to evaluate the different distribution strategies.  ...  the optimal design concerning customers preferences Abstract The paper addresses the design of a sustainable multiple-channel fresh food distribution network, which serves three purposes.  ...  Consequently, another strategy is proposed: "buy online and pick up in store (BOPS)".  ... 
doi:10.1016/j.cie.2021.107549 fatcat:3l5kthodezc5dhvkhrwpdujhku

Omnichannel Development within the Pakistani Fashion Retail

2019 Journal of Marketing and Consumer Research  
Also Pakistani retailers suffer from the economic uncertainty, the retail market is saturated because of expansion and increasing numbers of competitions, retailers are more focused towards short terms  ...  We found lots of Multi-channel retailers in Pakistan who used different strategies for different channels which affected their sales in terms of cannibalization also it confuses the customer and result  ...  online and pick-up in store?  ... 
doi:10.7176/jmcr/54-06 fatcat:572y24fb75c2llj7xdmwbkgh2q

Optimal Channel Strategy for a Fresh Produce E-Commerce Supply Chain

Qian Zheng, Manman Wang, Feng Yang
2021 Sustainability  
channels.  ...  The purpose of this paper is to explore the optimal channel selection strategy considering the fresh-keeping efforts of supply chain members.  ...  Some focused on the impact of the implementation of the buy-online-and-pick-up-in-store (BOPS) strategy on retailer's optimal decisions and profit [30] [31] [32] [33] .  ... 
doi:10.3390/su13116057 fatcat:fakagihpkfeaxfvrpfovksv2o4

Channel Competition and Coordination of E-Commerce Platforms under Low-Carbon Environment: A Cooperative Game Approach

Yijiao Liu, Shiyuan Zhang, Fu Jia, Zhiqu Wu, Liu Zhi
2022 Mathematical Problems in Engineering  
Although the e-platform's involvement promotes the efficiency of low-carbon products circulation, it leads to channel competition and double marginalization.  ...  The results show that intensified channel competition and excessive commission rates will lead to malicious price cuts by supply chain members, which is not conducive to the low-carbon production of manufacturers  ...  implemented BOPS (buy-online-and-pick up-in store) into a dual-channel low-carbon supply chain (DLSC) and then studied the coordination methods [12] .  ... 
doi:10.1155/2022/3595327 fatcat:45fukh7g2zgljfgpfrfpelzuqe

Differential Game Analysis of Optimal Strategies and Cooperation in Omni-Channel Organic Agricultural Supply Chain

Qifan Hu, Bing Xu
2019 Sustainability  
Finally, through sensitivity analysis and comparison of optimal strategies and profits, we found that: (1) high consumer preferences of organic products and high cross influence between channels are profitable  ...  In addition, we also considered factors such as the consumer preferences of organic products and the cross influence between channels in models.  ...  PYO: Pick-your-own; BOPS: Buy online and pick up in store. Figure 1 . 1 Problem Structure. PYO: Pick-your-own; BOPS: Buy online and pick up in store.  ... 
doi:10.3390/su11030848 fatcat:fogsfcheavfj3ivs3cte5fmbm4

Distribution systems in omni-channel retailing

Alexander Hübner, Andreas Holzapfel, Heinrich Kuhn
2016 Business Research  
The growing importance of online sales means that traditional bricksand-mortar retailers need to create new distribution systems to serve customers through multiple channels.  ...  Building an effective and efficient omni-channel (OC) distribution system, however, leads to multiple challenges.  ...  Moreover, we very much appreciate the support of the additional coders and the comments and suggestions of two anonymous reviewers, which significantly improved this paper.  ... 
doi:10.1007/s40685-016-0034-7 fatcat:tp6zyruto5hw7fxksib6ikaroq

Pricing and Channel Coordination in Online-to-Offline Supply Chain Considering Corporate Environmental Responsibility and Lateral Inventory Transshipment

Bingbing Cao, Tianhui You, Chunyi Liu, Jian Zhao
2021 Mathematics  
First, we provide demand functions to capture effects of price, corporate environmental responsibility level, and preference degree of the consumer to online channel.  ...  Furthermore, we determine the optimal decision policies by solving developed models, and conduct sensitivity analysis of significant factors.  ...  [38] focused on cooperative advertising and pricing problem in O2O supply chain with buy-online-and-pick-up-in-store (BOPS), and found that the implementation of BOPS can partially substitute the incentive  ... 
doi:10.3390/math9202623 fatcat:e7sw4auhfzat7nqmhadu65upku
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