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CommunityClick: Capturing and Reporting Community Feedback from Town Halls to Improve Inclusivity [article]

Mahmood Jasim, Pooya Khaloo, Somin Wadhwa, Amy X. Zhang, Ali Sarvghad, Narges Mahyar
2020 arXiv   pre-print
From a field experiment at a town hall meeting, we demonstrate how CommunityClick can improve inclusivity by providing multiple avenues for attendees to share opinions.  ...  Building on a formative study with 66 town hall attendees and 20 organizers, we designed and developed CommunityClick, a communitysourcing system that captures attendees' feedback in an inclusive manner  ...  inclusivity in town halls.  ... 
arXiv:2009.09053v1 fatcat:fahlzo25urexxgvjfoby52rhke

Civic Technologies: Research, Practice and Open Challenges [article]

Pablo Aragon, Adriana Alvarado Garcia, Christopher A. Le Dantec, Claudia Flores-Saviaga, Jorge Saldivar
2020 arXiv   pre-print
Although Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) communities have shown a growing interest in researching issues around civic technologies, yet most research still  ...  elements change depending on the sociopolitical context where community engagement takes place; (3) discover what methods and strategies are best suited for conducting research on civic technologies in  ...  Acknowledgment This research was sponsored by CONACYT, Paraguay through the program PROCIENCIA and resources of the Fund for the Excellence in Education and Research (FEEI by its Spanish acronym), through  ... 
arXiv:2012.00515v1 fatcat:r7sszjpyifgnvhnmiddojwjglm

Supporting Serendipitous Discovery and Balanced Analysis of Unstructured Text with Interaction-Driven Metrics and Bias-Mitigating Suggestions [article]

Mahmood Jasim, Christopher Collins, Ali Sarvghad, Narges Mahyar
2022 pre-print
We discuss the role of user agency and trust in text-level analysis systems and their applicability in domains beyond review exploration.  ...  In this study, we investigate how supporting serendipitous discovery and analysis of short free-form texts, such as product reviews can encourage readers to explore texts more comprehensively prior to  ...  CommunityClick: Capturing and reporting community feedback from town halls to improve inclusivity. Proceedings of the ACM on Human-Computer Interaction 4, CSCW3 (2021), 1–32.  ... 
doi:10.1145/3491102.3517649 arXiv:2202.06221v1 fatcat:msiraffskzbnfa6ocpxy6s3sza