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Mining E-Commerce Query Relations using Customer Interaction Networks

Bijaya Adhikari, Parikshit Sondhi, Wenke Zhang, Mohit Sharma, B. Aditya Prakash
2018 Proceedings of the 2018 World Wide Web Conference on World Wide Web - WWW '18  
Customer Interaction Networks (CINs) are a natural framework for representing and mining customer interactions with E-Commerce search engines.  ...  We show how these relations can be exploited for a) clustering queries based on intents, b) significantly improve search quality for poorly performing queries, and c) identify the most influential (aka  ...  APPLICATION 1: INTENT BASED QUERY CLUSTERING In E-commerce search, identification of query intent is crucial to returning relevant items.  ... 
doi:10.1145/3178876.3186174 dblp:conf/www/AdhikariSZSP18 fatcat:mhrzodwq5rb4hi5odb5b7bzgqa

Intent mining in search query logs for automatic search script generation

Chieh-Jen Wang, Hsin-Hsi Chen
2013 Knowledge and Information Systems  
intent clustering, identify critical actions from each intent cluster to form a search script, generate a nature language description for each action, and summarize a topic for each search script.  ...  Applying the intent clusters created by the best model to intent boundary identification achieves an F score of 0.6666. The intent clusters then are applied to generate search scripts.  ...  We are also grateful to Microsoft Research Asia for the support of MSN Search Query Log excerpt.  ... 
doi:10.1007/s10115-013-0620-3 fatcat:6ymuewkhuvgmrcxqllkmozb4mu

Virtual Assistants for the Cultural Heritage Domain [chapter]

Aleš Tavčar, Jernej Zupančič, Matjaž Gams
2018 Communications in Computer and Information Science  
Currently, there is a lack of general applications for cultural heritage, since most implementations are specialized virtual guides for museums or exhibitions.  ...  We present an overview of virtual assistants that we developed and are applied to the area of cultural and natural heritage, where we try to improve the current shortage of tools.  ...  The assistant implements an intelligent mechanism for the identification of intent and extraction of entities from the user query.  ... 
doi:10.1007/978-3-030-05819-7_18 fatcat:lmtysf4xgjbdre4zbfcrjb47te

Hope Speech Detection: A Computational Analysis of the Voice of Peace [article]

Shriphani Palakodety, Ashiqur R. KhudaBukhsh, Jaime G. Carbonell
2020 arXiv   pre-print
First, we present an observation that polyglot word-embeddings reveal precise and accurate language clusters, and subsequently construct a document language-identification technique with negligible annotation  ...  Second, we present an analysis on temporal trends of pro-peace and pro-war intent observing that when tensions between the two nations were at their peak, pro-peace intent in the corpus was at its highest  ...  Obtain a video set, V, containing top 10 video search results for each query in S news and top 200 video recommendations for each query in S related . 5.  ... 
arXiv:1909.12940v4 fatcat:qpt2qku44jdgzdahozk4blljf4

An integrated approach for developing e-commerce applications

Francisco García-Sánchez, Rafael Valencia-García, Rodrigo Martínez-Béjar
2005 Expert systems with applications  
This paper presents a framework that merges various advanced information technologies for developing electronic commerce (e-commerce) applications.  ...  Intelligent agents can be used to facilitate some tasks from those that take place in a commercial transaction moving to a second generation of e-commerce applications.  ...  Acknowledgements We thank the Spanish Ministry for Science and Technology for its support for the development of Table 4 System scoring  ... 
doi:10.1016/j.eswa.2004.10.004 fatcat:d7igio457jcodof7lfur53fpii

The semantic web: yet another hip?

Ying Ding, Dieter Fensel, Michel Klein, Borys Omelayenko
2002 Data & Knowledge Engineering  
For this reason, support in data, information, and knowledge exchange has become a key issue in current computer technology.  ...  Such support is essential for "bringing the web to its full potential".  ...  There are first languages, tools, and application done. Still most of the way is still ahead.  ... 
doi:10.1016/s0169-023x(02)00041-1 fatcat:solo6lgr5ndjxd7n47fxpbfrgi

Information Integration and Computational Logic [article]

Yannis Dimopoulos, Antonis Kakas
2001 arXiv   pre-print
Information from disparate heterogeneous sources often with no a-priori common schema needs to be synthesized in a flexible, transparent and intelligent way in order to respond to the demands of a query  ...  The field although relatively young has already found many practical applications particularly for integrating information over the World Wide Web.  ...  Mimmo Sacca, the coordinator of Compulog-Net for the area Logic-based Databases, has helped in collecting material and in forming the structure of this survey.  ... 
arXiv:cs/0106025v1 fatcat:u275rpw5i5c3xg7jjn636y53um

Understanding Information Needs [chapter]

Krisztian Balog
2018 Advanced Topics in Information Retrieval  
Understanding what the user is looking for is at the heart of delivering a quality search experience.  ...  These semantic annotations can then be utilized in downstream processing for result ranking (see Chap. 4) and/or result presentation.  ...  Another line of work focuses on the identification of "key concepts" (i.e., the most important noun phrases) in verbose natural language queries.  ... 
doi:10.1007/978-3-319-93935-3_7 fatcat:kbqo7rhshrcivlfsauptk3z3oa

LD-SDS: Towards an Expressive Spoken Dialogue System based on Linked-Data [article]

Alexandros Papangelis, Panagiotis Papadakos, Margarita Kotti, Yannis Stylianou, Yannis Tzitzikas, Dimitris Plexousakis
2017 arXiv   pre-print
Specifically, we focus on: a) improving the identification, disambiguation and linking of entities occurring in data sources and user input; b) offering advanced query services for exploiting the semantics  ...  of the data, with reasoning and exploratory capabilities; and c) expanding the typical information seeking dialogue model (slot filling) to better reflect real-world conversational search scenarios.  ...  Faceted search is currently the de facto standard in e-commerce (e.g. eBay, booking.com), and its popularity and adoption is increasing in several other domains [28] .  ... 
arXiv:1710.02973v1 fatcat:4wwpub2bkjatbhwh7kjafhyp5i

CogStack - Experiences Of Deploying Integrated Information Retrieval And Extraction Services In A Large National Health Service Foundation Trust Hospital [article]

Richard Jackson, Ismail Emre Kartoglu, Asha Agrawal, Kenneth Lui, Honghan Wu, Tudor Groza, Angus Roberts, Genevieve Gorrell, Xingyi Song, Damian Lewsley, Doug Northwood, Amos Folarin (+3 others)
2017 biorxiv/medrxiv   pre-print
However, as the significance of the modern information economy expands in scope and permeates the healthcare domain, there is an increasing urgency for healthcare organisations to offer information systems  ...  Here, we describe our work on deploying structured and unstructured data search and information extraction technologies within King's College Hospital, the management of governance concerns and the associated  ...  Acknowledgements We would like to thank Dr Will Bernal, Caldicott Guardian for KCH for his advice on governance and ethical matters.  ... 
doi:10.1101/123299 fatcat:fvsrib54xrcjzivuhduri2jrtu

The Immediate Prospects for the Application of Ontologies in Digital Libraries

Jody L. DeRidder
2007 Knowledge organization  
The Immediate Prospects for the Application of Ontologies in Digital Libraries.  ...  DeRidder received her M.S. in Computer Science from the University of Tennessee in 2002, after developing repositories for the Open Archives Initiative in its alpha phases.  ...  Cross-mapping issues In order to provide searching via natural vocabulary, a mapping is needed from the natural language of each user group to the entries in each metadata vocabulary.  ... 
doi:10.5771/0943-7444-2007-4-227 fatcat:ran32b7eajedzaxrtal7mdy4iq

Privacy in Open Search: A Review of Challenges and Solutions [article]

Samuel Sousa, Christian Guetl, Roman Kern
2021 arXiv   pre-print
Artificial intelligence areas, such as machine learning and natural language processing, have already successfully employed privacy-preserving mechanisms in order to safeguard data privacy in a vast number  ...  This work aims at highlighting and discussing open challenges for privacy in the recent literature of IR, focusing on tasks featuring user-generated text data.  ...  Some companies also need to have their products openly visible on Internet for their business to keep going, e.g., e-commerce platforms.  ... 
arXiv:2110.10720v2 fatcat:lodtwxmakvdrtngy54mn3j4joy

A Survey on Conversational Recommender Systems [article]

Dietmar Jannach, Ahtsham Manzoor, Wanling Cai, Li Chen
2020 arXiv   pre-print
This development is mainly due to the significant progress in the area of natural language processing, the emergence of new voice-controlled home assistants, and the increased use of chatbot technology  ...  We categorize these approaches in various dimensions, e.g., in terms of the supported user intents or the knowledge they use in the background.  ...  ., in the context of an e-commerce site.  ... 
arXiv:2004.00646v1 fatcat:bn3s5kb7zbavtitywb6alimfju

Research on Construction of Intelligent Public Service Platform of Modern Equipment Manufacturing Industry

Qi-long CAO
2018 DEStech Transactions on Engineering and Technology Research  
In this paper, we discuss the constructing objective and contents, and then analyze the e-commerce process of modern equipment manufacturing industry.  ...  Based on this, we put forward the system structure and design of e-commerce platform of modern equipment manufacturing industry.  ...  Demand for complex queries; internet search services have a special natural language processing technology support, to provide Chinese word, an intelligent error correction, synonyms identification, intent  ... 
doi:10.12783/dtetr/ecar2018/26420 fatcat:kciitg5azvdlvdrlsgmemek4iq

Technological Impediments to B2C Electronic Commerce: An Update

Cecil Chua, Gregory Rose, Huoy Min Khoo, Detmar Straub
2005 Communications of the Association for Information Systems  
Skill complexity refers to the skill sets necessary for managing e-Commerce change. As the Internet evolves, more skills become relevant.  ...  In 1999, Rose et al. identified six categories of technological impediments inhibiting the growth of electronic commerce: (1) download delays, (2) interface limitations, (3) search problems, (4) inadequate  ...  authors acknowledge the assistance of Ray Tan Hang Kiang, Woohyeok Lim, Thanawat Sorawatanakam, Ananda Yetukuri, Xu Dan, Alan Chin, and Glen Martin who helped to obtain the practitioner articles used in  ... 
doi:10.17705/1cais.01607 fatcat:f2n4dqi6mbf2jhl2h4u6c273qi
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