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CSR marketing outcomes and branch managers' perceptions of CSR
2019
International Journal of Bank Marketing
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Findings Branch managers' perceptions of CSR have a marked influence on customers' perceptions of CSR, which again have a notable impact on the relationship variables studied: customer satisfaction, customer ...
Design/methodology/approach The paper proposes a causal model establishing that managers' perceptions of CSR influence the perception of CSR held by the branch's customers, which in turn directly affects ...
Pérez and Rodríguez (2017) propose a hierarchy-of-effects approach to explain how customers' perceptions of CSR influence their affective and conative responses in a banking context. ...
doi:10.1108/ijbm-11-2018-0307
fatcat:ixwf3gcjqzar5pwbjmopm5arpe
Policies to promote Corporate social responsibility (CSR) and assessment of CSR impacts
2018
E & M Ekonomie a Management
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Therefore, this paper aims to shed more light on this issue and provide clear policy recommendations based on the conducted analysis. ...
The paper analyses and compares the main policies that are aiming at the promotion of CSR, including reporting initiatives and requirements. ...
The study by Colucia et al. (2018) proved that a strong legal system in the country has a positive impact on the CSR performance and disclosure. ...
doi:10.15240/tul/001/2019-1-006
fatcat:omknypnsorgnxiib7jdqsf6xhu
Efficiency and Sustainability of CSR Projects
2017
Sustainability
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This model relies on two common functions that we identify in the CSR infrastructure and the financial system: the defining function and the performance information function. ...
The UN Global Compact and the sustainability indexes are two relevant examples. The complexity and some of the functions of this CSR infrastructure have common features with the financial system. ...
context. ...
doi:10.3390/su9101714
fatcat:yh5qp6umqrc3doh6h4jhrofc6i
Concepts and Definitions of CSR and Corporate Sustainability: Between Agency and Communion
[chapter]
2012
Citation Classics from the Journal of Business Ethics
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Changing concepts of business, governments and civil society System theorists recommend, as "a cure to any diseased system, rooting out any holon that have usurped their position in the overall system ...
I would recommend to keep a small but essential distinction: Associate CSR with the communion aspect of people and organisations and CS with the agency principle. ...
benefit of the company and society as a whole". 3 Elkington (1997) : "Triple Bottom Line" or "People, Planet, Profit", refers to a situation where companies harmonize their efforts in order to be eco ...
doi:10.1007/978-94-007-4126-3_32
fatcat:aj45rtl3e5er7ein2csdskduxy
Public Policies on CSR in Europe: Themes, Instruments, and Regional Differences
2012
Social Science Research Network
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in four fields of action (i.e. awareness for CSR, transparency, socially responsible investment, and leading by example). ...
In a third step, the paper compares the status of public policies on CSR in Western Europe and Central and Eastern Europe (CEE). ...
Acknowledgements The empirical parts of this paper are based on a 2-year study on CSR policies in the EU, financed by DG Employment, Social Affairs, and Equal Opportunities. ...
doi:10.2139/ssrn.2342149
fatcat:turencsrezhfvorn5yjuellkjq
Public Policies on CSR in Europe: Themes, Instruments, and Regional Differences
2011
Corporate Social Responsibility and Environmental Management
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in four fields of action (i.e. awareness for CSR, transparency, socially responsible investment, and leading by example). ...
In a third step, the paper compares the status of public policies on CSR in Western Europe and Central and Eastern Europe (CEE). ...
Acknowledgements The empirical parts of this paper are based on a 2-year study on CSR policies in the EU, financed by DG Employment, Social Affairs, and Equal Opportunities. ...
doi:10.1002/csr.264
fatcat:luwoyipbhzf7xj4kasqv44sula
CSR Performance, Firm's Attributes, and Sustainability Reporting
2020
International Journal of Business and Society
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Overall, this study provides empirical evidence, in which CSR performance and the firm's attributes play a pivotal role as the drivers of sustainability reporting. ...
Relying on the legitimacy theory, we conjecture that CSR performance and the firm's attributes are associated with SR. ...
In this context, investors or creditors with high awareness of sustainability concerns would demand high transparency about their investment. ...
doi:10.33736/ijbs.3269.2020
fatcat:hcjw7hj3lrfrhcdfyyexmejwba
A multiple case study analysis of organizations' immersion towards corporate social responsibility (CSR), adopting sustainability and green initiatives
2020
Zenodo
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The critical points of the analysis are organizational behavior is a feature of the personality of a person, and for the group environment and for change to be successful, it must be collaborative and ...
Next, BruTEL is a telecommunication company in the dilemma of whether or not they should proceed with their green strategy despite knowing they would lose a strain of customers (Idris et al., 2019). ...
This differs with the systemic and technological solutions that contribute indirectly to a shift in individual behaviour. ...
doi:10.5281/zenodo.3821365
fatcat:rfuddw5ig5c55mhzv4y64iiace
Effects of the Type of CSR Discourse for Utilitarian and Hedonic Services
2020
Sustainability
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In a context of corporate social responsibility (CSR) communication, we explore whether the use of expositive versus narrative discourses interacts with the type of service commercialized by the company ...
of CSR messages and we evaluate changes in their message attributions and internal and external responses to them. ...
Participants became aware of a fictitious company and its CSR program by evaluating website content (Appendix A, Figures A1 and A2 ). ...
doi:10.3390/su12124821
fatcat:y7oatqs66ndybkfhraat3oxgea
The Impact of Corporate Volunteering on CSR Image: A Consumer Perspective
2014
Journal of Business Ethics
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First, overcoming the lack of consumer studies in the context of CSR and in particular CV, a contribution to the literature is made by examining the impact of a CV program on consumer perceptions of a ...
This offers critical insight into CV as a CSR initiative, providing the foundation for future research in this increasingly relevant context. ...
Similarly, in a consumer context, we recognise that the proposed relationships will depend on the consumer's value system. ...
doi:10.1007/s10551-014-2066-2
fatcat:57wej2k76rha5erk5pxqfzw43q
Organization, Discourse Ethics and the Interpretation of "Political CSR"
2017
KOME: An International Journal of Pure Communication Inquiry
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as a stock indicator. ...
Instead of analyzing corporate responsibility from an economic or an ethical point of view, they propose to embed the CSR debate in the context of the changing order of political institutions. ...
The autonomously defined relationship of market participants and stakeholders, which is independent of the government institution system and decision making, may serve as a starting point for bottom-up ...
doi:10.17646/kome.2017.11
fatcat:drrn3auygrftrfc2wfk7x6qfmi
Impact of CSR on Customer' and Employee' Satisfaction -Literature Review-
2021
Zenodo
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Enfin, afin de construire les fondements littéraires de la dernière notion, à savoir la satisfaction des employés, nous présentons les définitions, les approches et les différents instruments proposés ...
multidimensional context and framework. ...
All these works presented above have resulted in a unique attempt to define satisfaction as being the result of a dual process, affective and cognitive, even if the link and the order of the sequence between ...
doi:10.5281/zenodo.4468367
fatcat:25gmvr4ix5hslc6bqqr4l7el3m
COMMUNITY PERCEPTIONS OF A CSR PROGRAMME: A CASE STUDY OF A PROFESSIONAL FOOTBALL CLUB
2017
Corporate Ownership and Control
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However, little if any research has been conducted in an African context regarding CSR programmes and professional sport organisations. ...
LITERATURE REVIEW Bradish and Cronin (2009) asserted that when reflecting on corporate social responsibility (CSR) in the context of sport that 'CSR should be regarded as one of the most important components ...
However, it is a recommendation of this paper that further research is conducted to provide a more comprehensive understanding of the role of CSR, and the way it is perceived by the local community, when ...
doi:10.22495/cocv14i3c1art5
fatcat:qdbzzlkjdfgu7oathsuxt6mjja
Analyzing fit in CSR strategy research in state-owned entreprises: Indonesia context
2016
Journal of Industrial Engineering and Management
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Purpose: We attempted to empirically examine the fitness level of enterprises CSR strategy and its context with contingency and configuration approach. ...
Although validity and reliability tests has shown the right outcome, there is still a possibility of a bias, (b) state-owned companies in Indonesia are represented by CSR manager samples or PKBL with purposive ...
Van de Ven and Drazin (1985) recommended that eucledience distance is the best method to be used in system approach with big samples. ...
doi:10.3926/jiem.1729
fatcat:z7cpublggzdjfd2hmzqpz7cyei
Socio-economic impact of CSR activities of an Islamic Banking: A Case of Islami Bank Bangladesh Limited
2016
Asian Business Review
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The purpose of the paper is to study the underlying drivers of the CSR program undertaken by the Islami Bank Bangladesh Limited and to explore if the CSR activities are planned as a holistic approach to ...
However, it has the improvement opportunity to create a synergy by bundling all its CSR activities as a holistic program. ...
of CSR activities of Islami Bank Bangladesh Limited to identify improvement opportunities in their CSR program Recommend remedial measures for the development of a systemic CSR program for Islami Bank ...
doi:10.18034/abr.v6i3.41
fatcat:f4lgaleme5fglai4n4lalpj4h4
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