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Healthcare ex Machina: Are conversational agents ready for prime time in oncology?

Jean-Emmanuel Bibault, Benjamin Chaix, Pierre Nectoux, Benoît Brouard
2019 Clinical and Translational Radiation Oncology  
They are often used for user-friendly customer-service triaging.  ...  Chatbots, also known as conversational agents or digital assistants, are artificial intelligence-driven software programs designed to interact with people in a conversational manner.  ...  of Health Literacy and the Short Portable Mental Status Questionnaire (SPMSQ) for cognitive impairment.  ... 
doi:10.1016/j.ctro.2019.04.002 pmid:31008379 pmcid:PMC6454131 fatcat:auzyy5cin5gixllr7sdpnf4lqu

Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study

Guido A. Entenberg, Malenka Areas, Andrés J. Roussos, Ana Laura Maglio, Jillian Thrall, Milagros Escoredo, Eduardo L. Bunge
2021 Social Sciences  
However, no studies on parent training programs delivered through chatbots have been reported yet. Aim. This study aims to assess the feasibility of delivering parenting skills through a chatbot.  ...  Main themes parents discussed with the chatbot included issues regarding their child's habits, handling disruptive behaviors, interpersonal development, and emotional difficulties.  ...  delivered through a chatbot.  ... 
doi:10.3390/socsci10110426 fatcat:5c7kacj7lncrjabgabirgli4me

Preliminary Evaluation of the Engagement and Effectiveness of a Mental Health Chatbot

Kate Daley, Ines Hungerbuehler, Kate Cavanagh, Heloísa Garcia Claro, Paul Alan Swinton, Michael Kapps
2020 Frontiers in Digital Health  
Programs were delivered through written conversation with a chatbot.  ...  Engagement was calculated from the number of responses sent to the chatbot divided by days in the program.Results: Users sent an average of 8.17 responses per day.  ...  The chatbot avatar is named Viki and was developed through focus groups and piloting with users.  ... 
doi:10.3389/fdgth.2020.576361 pmid:34713049 pmcid:PMC8521874 fatcat:63v5b3fupbak3eas4diuzsacgi

Chatbot for Healthcare and Oncology Applications using Artificial Intelligence and Machine Learning (Preprint)

James Chow, Lu Xu
2021 JMIR Cancer  
This review article aims to report on the recent advances and current trends in chatbot technology in medicine.  ...  Chatbot is a timely topic applied in various fields, including medicine and health care, for human-like knowledge transfer and communication.  ...  Methods This review focuses on articles from peer-reviewed journals and conference proceedings.  ... 
doi:10.2196/27850 pmid:34847056 pmcid:PMC8669585 fatcat:tb3hjtdqtjbfpoaq3v6c4ep4fm

The effectiveness and safety of using chatbots in mental health: A systematic review and meta-analysis (Preprint)

Alaa Ali Abd-Alrazaq, Asma Rababeh, Mohannad Alajlani, Bridgette M Bewick, Mowafa Househ
2019 Journal of Medical Internet Research  
This study aimed to assess the effectiveness and safety of using chatbots to improve mental health through summarizing and pooling the results of previous studies.  ...  Only two studies assessed the safety of chatbots and concluded that they are safe in mental health, as no adverse events or harms were reported. Chatbots have the potential to improve mental health.  ...  The project title is "A Personalized and Intelligent Digital Mental Health Platform for Qatar and the Arab world".  ... 
doi:10.2196/16021 pmid:32673216 fatcat:cyzmfuxyefc33mtjjjcwpf7mly

Artificial Intelligence Chatbot Behavior Change Model for Designing Artificial Intelligence Chatbots to Promote Physical Activity and a Healthy Diet: Viewpoint

Jingwen Zhang, Yoo Jung Oh, Patrick Lange, Zhou Yu, Yoshimi Fukuoka
2020 Journal of Medical Internet Research  
The proposed AI chatbot behavior change model consists of the following four components to provide such guidance: (1) designing chatbot characteristics and understanding user background; (2) building relational  ...  Chatbots empowered by artificial intelligence (AI) can increasingly engage in natural conversations and build relationships with users.  ...  Multimedia Appendix 1 Summary of chatbot-based physical activity and diet interventions. [DOCX File , 30 KB-Multimedia Appendix 1]  ... 
doi:10.2196/22845 pmid:32996892 fatcat:4jmcdvgwajbs7fwxrmlwxv4kiq

Development of NLP-Integrated Intelligent Web System for E-Mental Health

Abid Hassan, M. D. Iftekhar Ali, Rifat Ahammed, Sami Bourouis, Mohammad Monirujjaman Khan, Osamah Ibrahim Khalaf
2021 Computational and Mathematical Methods in Medicine  
The system is a web platform where mental health seekers can register and use functionalities like NLP-based chatbot for personality assessment, chatting with like-minded people, and one-to-one video conferencing  ...  From a technological aspect, the conversational NLP-based chatbot and computer vision-powered video calling are the system's most important features.  ...  Acknowledgments The authors are thankful for the support from the Taif University Researchers Supporting Project (TURSP-2020/26), Taif University, Taif, Saudi Arabia.  ... 
doi:10.1155/2021/1546343 pmid:34938348 pmcid:PMC8687775 fatcat:bbcwgshhpjfmxeubdwptazbtl4

Conversational Physical Activity Coaches for Spanish and English Speaking Women: A User Design Study

Caroline A. Figueroa, Tiffany C. Luo, Andrea Jacobo, Alan Munoz, Minx Manuel, David Chan, John Canny, Adrian Aguilera
2021 Frontiers in Digital Health  
Most participants were unfamiliar with chatbots and were initially skeptical. After testing our prototype, most users felt positively about health chatbots.  ...  Chatbots, powered by artificial intelligence, can automatically interact with individuals through natural conversation. They may be more engaging than one-way messaging interventions.  ...  Christian, and all study participants for their contributions.  ... 
doi:10.3389/fdgth.2021.747153 pmid:34713207 pmcid:PMC8531260 fatcat:fozrenojrfg35is6k3qpheuqyi

Reference Model and Architecture of Interactive Cognitive Health Advisor based on Evolutional Cyber-physical Systems

2019 KSII Transactions on Internet and Information Systems  
By controlling the information using the CHA platform, the reference model can provide various ambient intelligent solutions to a user.  ...  The objective of the CHA RM is to improve personal health by managing data integration from many devices as well as conduct a new feedback cycle, which includes training and consulting to improve quality  ...  changes, and improve their personal health through feedback [11] .  ... 
doi:10.3837/tiis.2019.08.026 fatcat:vvt4vnaderbldkhtzgpsr5e5ii

Conversational Agents for Chronic Disease Self-Management: A Systematic Review

Ashley C Griffin, Zhaopeng Xing, Saif Khairat, Yue Wang, Stacy Bailey, Jaime Arguello, Arlene E Chung
2021 AMIA Annual Symposium Proceedings  
We conducted a systematic literature review to assess how conversational agents have been used to facilitate chronic disease self-management.  ...  There is early evidence that suggests conversational agents are acceptable, usable, and may be effective in supporting self-management, particularly for mental health.  ...  The majority of conversational agents were targeted towards mental health and assisted with managing symptoms or problem solving by helping users cope with their emotions and teaching them how to respond  ... 
pmid:33936424 pmcid:PMC8075433 fatcat:mtywen6qmfdpzh4nugoio3636e

Directions of the 100 most cited chatbot-related human behavior research: A review of academic publications

Jingyun Wang, Gwo-Haur Hwang, Ching-Yi Chang
2021 Computers and Education: Artificial Intelligence  
However, a systematic review of chatbot-related human behavior research with high citation rates has not been performed.  ...  Increasing evidence has shown that chatbots have the potential to change the way people learn and search for information in human behavior.  ...  32 2020 Biduski, D; Bellei, EA; Rodriguez, JPM; Zaina, LAM; De Marchi, ACB 6 Assessing long-term user experience on a mobile health application through an in-app embedded conversation- based  ... 
doi:10.1016/j.caeai.2021.100023 fatcat:dbl3ncviwzbmpek7ojl4oxeyhm

Designing Chatbots with Black Americans with Chronic Conditions: Overcoming Challenges against COVID-19

Junhan Kim, Jana Muhic, Lionel Peter Robert, Sun Young Park
2022 CHI Conference on Human Factors in Computing Systems  
Chatbots designed without cultural understanding may result in loss of trust and disengagement of the user.  ...  We report our fndings on our participants' needs for chatbots' roles and features, and their challenges in using chatbots.  ...  In this case, the chatbot works as a mirror of the users, listening to what the users have to say about their trauma from COVID-19.  ... 
doi:10.1145/3491102.3502116 fatcat:ld62nzij4bbqznj2pqfrrs42ta

Balanced : An Application To Improve Mental Health

Mrunal Bhalerao, Trisha Lewis, Raj Salvi, Rakhi Kalantri, M.D. Patil, V.A. Vyawahare
2021 ITM Web of Conferences  
Postidentification, the user is recommended a suitable change in his routine and behavior which would lead to a better lifestyle.Mental illnesses detection is a challenging undertaking because a misdiagnosis  ...  The target users of this application would be the individuals just above the age of 18 which fall under the category of working class.  ...  and support them to improve their mental health, right from the user's home.  ... 
doi:10.1051/itmconf/20214003035 fatcat:fpvdz762lncgjlat63wozs6fsa

Information needs and perceptions of chatbots for hypertension medication self-management: a mixed methods study

Ashley C Griffin, Zhaopeng Xing, Sean P Mikles, Stacy Bailey, Saif Khairat, Jaime Arguello, Yue Wang, Arlene E Chung
2021 JAMIA Open  
Materials and Methods Mixed methods were used to assess self-management needs and preferences for using chatbots.  ...  Analysis revealed curiosity toward chatbots, and most perceived them as humanlike.  ...  ELIZA and other text-based systems have also been used to engage users in sensitive or stigmatized topics such as mental health concerns. 25, 26 Affective chatbots, which show empathy, can also help  ... 
doi:10.1093/jamiaopen/ooab021 pmid:33898936 pmcid:PMC8054030 fatcat:ezrqlo2g4fcjfpemficfvy4vrm

Assisting Personalized Healthcare of Elderly People: Developing a Rule-Based Virtual Caregiver System Using Mobile Chatbot

Chisaki Miura, Sinan Chen, Sachio Saiki, Masahide Nakamura, Kiyoshi Yasuda
2022 Sensors  
To assist personalized healthcare of elderly people, our interest is to develop a virtual caregiver system that retrieves the expression of mental and physical health states through human–computer interaction  ...  The elderly person receives one question from the mobile chatbot per day, and answers it by pushing the optional button or using a speech recognition technique.  ...  Thus, the effectiveness of the proposed service can be assessed by whether the users were able to reflect on their own state and achieve spontaneous mental health care.  ... 
doi:10.3390/s22103829 fatcat:clfit3vp4nc25heazclqprkj64
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