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Quality function deployment: more than a design tool

Nadiye Ozlem Erdil, Omid M. Arani
2019 International Journal of Quality and Service Sciences  
of improvement, and converting them into measurable process or product requirements.  ...  Keywords Quality function deployment (QFD), quality improvement, customer complaints, voice of customer (VOC), house of quality (HOQ) Paper type Research paper Service Mnfg .  ...  The steps to develop HOQ are described in the following text. Figure 5 shows the elements of HOQ. Each element is numbered based on the sequence it is completed when generating HOQ.  ... 
doi:10.1108/ijqss-02-2018-0008 fatcat:qzzpiadr45b4xhxttriax7www4


2022 International Islamic University Malaysia Engineering Journal  
In this study, house of quality (HOQ) was applied to identify the critical features for a batik printer based on the voice of the customer (VOC).  ...  The mapping between customer requirements (VOC) and technical requirements identified that the extruder design (21.3%), the heating element (18%), and nozzle diameter (17.8%) were the most critical components  ...  ACKNOWLEDGEMENT This work was fully supported by the International Islamic University Malaysia and funded by the Ministry of Higher Education Malaysia (FRGS/1/2018/TK03/UIAM/02/3).  ... 
doi:10.31436/iiumej.v23i1.1842 fatcat:hhsndbhklve63kd2thefchuzai

Concept design in virtual reality of a forestry trailer using a QFD-TRIZ based approach

2013 Turkish Journal of Agriculture and Forestry Sciences  
In the proposed methodology, a House of Quality diagram was used to transfer customer requirements into quality characteristics, and focus the development of the product toward customer satisfaction.  ...  The main objective of this study was the design of a timber trailer capable of manual loading operations and suitable for rough terrain conditions to be used in combination with a farm tractor in the western  ...  MIUR) within the framework of the project "Digital Pattern Product Development", and Regione Campania within the framework of the projects INSIST and "Dottorato in Azienda".  ... 
doi:10.3906/tar-1302-29 fatcat:2etyid5ervf3fmvztmdkdbhzwi

A customization-oriented framework for design of sustainable product/service system

Wenyan Song, Tomohiko Sakao
2017 Journal of Cleaner Production  
The authors also would like to thank the editor and the anonymous reviewers for their helpful comments and suggestions on the drafts of this paper. (The number of words is 9619)  ...  Acknowledgments The work described in this paper was supported by the grants from the National Natural Science Foundation of China (Grant No.71501006; No.71420107025); and the Fundamental Research Funds  ...  Rough HoQ (House of Quality) (Song et al. 2014 ) based on HoQ (Hauser and Clausing, 1988) As a customer-oriented approach, it can effectively convert the PSS requirements into design attributes with  ... 
doi:10.1016/j.jclepro.2016.09.111 fatcat:g5a5l65ajrc4hnbw5rru6jgp5u

Integrating Value Analysis and Quality Function Deployment for Evaluating Design Alternatives

Ignacio Cariaga, Tamer El-Diraby, Hesham Osman
2007 Journal of construction engineering and management  
Value analysis approach relies on the integration of the functional analysis through the systematic use of the functional analysis system technique and quality function deployment.  ...  This value analysis methodology enables customer requirements to be linked to specific design alternatives during the project design stage.  ...  In this study, the goals of the QFD exercise were to decide if improvements were desirable or even needed, and to focus on the design elements of the proposed improvements.  ... 
doi:10.1061/(asce)0733-9364(2007)133:10(761) fatcat:zllqaqzi5fhyfargtuiuqlq5re

A fuzzy quality function deployment approach to improve a component of a supervisory control and data acquisition system

Ciprian Cristea, Ciprian Saşa, Maria Cristea, G. Grebenisan
2017 MATEC Web of Conferences  
In this paper, a fuzzy QFD approach is used to effectively determine the design requirements of a SCADA component.  ...  Quality function deployment (QFD) is a valuable analyzing tool in product design and development.  ...  Traditional QFD is based on communication with customers and market survey to acquire customer requirements and effectively decrease product development time.  ... 
doi:10.1051/matecconf/201712604006 fatcat:qg23ig6qmze7ld23el2rpsda6q

Design of a novel solar thermal collector using a multi-criteria decision-making methodology

J.D. Nixon, P.K. Dey, P.A. Davies
2013 Journal of Cleaner Production  
The decision analysis methodology adopted is considered to have a wider potential for applications in the fields of renewable energy and sustainable design.  ...  Criteria are specified by technical and customer requirements gathered from Gujarat, India.  ...  The aim of this paper is to develop a novel LFR and thus improve on the standard LFR design in response to customer (and not purely technical) requirements.  ... 
doi:10.1016/j.jclepro.2013.06.027 fatcat:ohxrotwn2rd6zhwu5fwkthjsgu

Developing a Quick Response Product Configuration System under Industry 4.0 Based on Customer Requirement Modelling and Optimization Method

Lee, Chen, Lin, Li, Zhao
2019 Applied Sciences  
Based on cyber-physical system (CPS) and Internet of things (IoT) technology, the flexible transformation of the manufacturing process to suit diverse customer manufacturing requirements is very possible  ...  The aim is to find an approach to receive requests from customers as inputs and generate a product configuration as outputs that maximizes customer satisfaction.  ...  Conflicts of Interest: The authors declare no conflict of interest.  ... 
doi:10.3390/app9235004 fatcat:uhyalxztfff3jj4r6nqala6fue

Methodology to Aircraft Design – Market Study & Design Optimization

Shreyash Attarkar, Dhananjay Ahire, Tanishq Pawar, Suresh Kumar M
2022 Graduate Research in Engineering and Technology  
Multiple sets of tools, procedures and methods are also included, as a result, to fully define, design, and develop an aircraft A comprehensive and methodic approach is required.  ...  In the last few years Aircraft have grown to be large-scale products with an increasing number of complicated systems, components, parts, and capabilities. Every single one of them.  ...  During the aircraft selection process, factors such as the number of in operation, its firm backlog, geographical dispersion, a large and expanding client base, and then a raft's location on the product  ... 
doi:10.47893/gret.2022.1106 fatcat:ya6z42uffzfjlf3zasl2trt77q


A A Attia, M A Soliman
2011 Egyptian Journal for Engineering Sciences and Technology  
It has been widely acknowledged that software products should be developed based on customer requirements in order to achieve a high level of software quality and customer satisfaction.  ...  The Analytical Hierarchy Process (AHP) is used to prioritize and calculate the importance index of customer requirements and their impact on design stages.  ...  Based on the assessment result, limited resources can be allocated to more important design items and the resultant software product will achieve a higher level of customer satisfaction.  ... 
doi:10.21608/eijest.2011.96660 fatcat:x4rwfdhrnrg47pwvfssvtv5tna

Using QFD to Tame Wicked Information System's Requirements

Steve Howard
1999 Australasian Journal of Information Systems  
This paper argues that information system's requirements can be in tension with both themselves and the context to which they apply.  ...  The tensions act as limiters on our ability to deliver effective information systems. In the paper we describe examples of such limiters.  ...  The traditional response to the problem of information systems requirements analysis is essentially reductionist and based on principles of decomposition or step-wise refinement.  ... 
doi:10.3127/ajis.v7i1.285 fatcat:wkzow5o5o5bwtb6hqft4axclzy

Improving the use of QFD with Axiomatic Design

António M. Gonçalves-Coelho, António J. F. Mourão, Zulema L. Pereira
2005 Concurrent Engineering - Research and Applications  
This article intends to improve the use of QFD in concurrent engineering by adoption of axiomatic design (AD) principles, namely the independence of functional requirements and the hierarchical decomposition  ...  The conclusion is that the inclusion of these AD concepts avoids multilevel iterations in the QFD approach, which can significantly reduce the lead time and costs.  ...  Acknowledgments The authors would like to thank the Faculty of Science and Technology of The New University of Lisbon, and the Portuguese Foundation for Science and Technology for their valuable support  ... 
doi:10.1177/1063293x05056787 fatcat:qsvi5rudrbcgjktdf4tkipqpma

Integration Axiomatic Design with Quality Function Deployment and Sustainable Design for the Satisfaction of an Airplane Tail Stakeholders

Mohammadali Shahi Ashtiany, Alireza Alipour
2016 Procedia CIRP  
The Axiomatic Design (AD) approach is one of the most promising design methodology in the field of conceptual design.  ...  One of the most important criteria to remain competitive in the marketplace is a suitable product design that satisfy requirements of a diverse range of stakeholders.  ...  Newer fields, like manufacturing engineering, have developed a number of methods to improve product design and development projects based on customer requirements.  ... 
doi:10.1016/j.procir.2016.06.102 fatcat:qgml3moqnfgshf5a6thcqe5pyi

Improving the quality of process reference models: A quality function deployment-based approach

Sabine Matook, Marta Indulska
2009 Decision Support Systems  
The QFD-based approach incorporates prior research on reference model requirements and development approaches.  ...  The case study reveals that the instrument is a valuable tool for the management and estimation of reference model quality.  ...  The authors would like to extend their thanks to the participants of a University of New South Wales workshop, and at the International Conference on Electronic Commerce (2004), as well as two anonymous  ... 
doi:10.1016/j.dss.2008.12.006 fatcat:fcmt5a2mjjeqrol4lb2mku6m6i

Configurator-Based Product Choice in Online Retail - Transferring mass customization thinking to services in retail

Marcus Gerards, Florian Siems, David Antons, Christoph Ihl, Frank Thomas Piller
2011 International Conference on Information Systems  
We find that investing in such a system seems worthwhile: Compared to a base case, need-based configurators provide better fit between customer needs and functional product features.  ...  Using a real life experiment with 1934 customers using a toolkit supporting them to find a new digital camera, we show both the development of such a system and its effect on customer choice.  ...  (Support, input), Mitchell Tseng (discussion) and our Families (love and patience).  ... 
dblp:conf/icis/GerardsSAIP11 fatcat:aqko7bghmzcjjbtdwpsdvf57ee
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