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Utilizing Firm-Hosted Online Communities: Research challenges and needs

Sami Jantunen, Kari Smolander, Sanna Malinen, Tytti Virtanen, Sari Kujala
2008 2008 23rd IEEE/ACM International Conference on Automated Software Engineering - Workshops  
Firstly, we will introduce a recently established research project focusing on the challenges and opportunities with FOCs.  ...  Based on the gathered data, we categorized these needs and challenges under five themes: 1) Internal alignment, 2) Culture, 3) Individual Users, 4) Technology and 5) Changing environment.  ...  Community-Centered Development, CCD).  ... 
doi:10.1109/asew.2008.4686311 dblp:conf/kbse/JantunenSMVK08 fatcat:vwzt4l2wgffc7hm2hzcdrp6ybu

Adoption of New Information Economics for Informational System Development in Modern Day Call Center

Settapong Malisuwan, Navneet Madan, Wassana Kaewphanuekrungsi, Napaporn Petchinda
2014 International Journal of Trade, Economics and Finance  
Business organizations should adopt New Information Economics Model together with System Development Life Cycle as a guideline to improve and manage information systems.  ...  This research aims to provide recommendations in future development of Call Center management models for business organization and proposes a framework for future study for Call Center management especially  ...  ACKNOWLEDGMENT The authors wish to acknowledge with gratitude and appreciation, Assumption University for the opportunity they have given the author to complete this research for her PhD.  ... 
doi:10.7763/ijtef.2014.v5.340 fatcat:5wjx4m24rzeidmkj43tqh5rbtq

The Evolution of the TIPA Framework: Towards the Automation of the Assessment Process in a Design Science Research Project [chapter]

Béatrix Barafort, Anup Shrestha, Stéphane Cortina
2017 Communications in Computer and Information Science  
SCRUM development method was applied, with twice-monthly Sprints during tool development.  ...  It investigates how current and new artefacts are developed and improved, in particular with the path towards the automation of the assessment process.  ...  In our case, personas were used as part of the user-centered design process to design the software (we referred them as "ProtoPersonas" which are an adaptation of the real world users).  ... 
doi:10.1007/978-3-319-67383-7_9 fatcat:d6iccnwxrjgw7m4dnd5xnckk2u

Integrative activity of a point of sale and the product dissemination with augmented reality

Marva Angélica Mora-Lumbreras, Norma Sánchez-Sánchez, Carolina Rocío Sánchez-Pérez
2019 Journal of Human Resources Training  
An Integrative Activity uses the skills and knowledge provided in various subjects to solve practical problems, with an individual and/ or group approach.  ...  At the end of this activity, the student has managed to develop complete software, from planning until testing phases.  ...  aligned, which are the three courses of Software Engineering and Interaction Paradigms Human Computer, however with two subjects it was difficult to place them from the planning, but once defined that  ... 
doi:10.35429/jhrt.2019. fatcat:i3glkkba5rg7pna57rtys2ehc4

Aligning healthcare innovation and software requirements through design thinking

Noel Carroll, Ita Richardson
2016 Proceedings of the International Workshop on Software Engineering in Healthcare Systems - SEHS '16  
Our research and experience with healthcare companies confirms the need to establish a Connected Health Innovation Framework using Design Thinking principles to a) support software developers in clearly  ...  However, unlike many other sectors, such as business and education, failure to align healthcare needs with software requirements can have devastating consequences on people's health and potentially cause  ...  We will align healthcare innovation with software requirements through Design Thinking developments.  ... 
doi:10.1145/2897683.2897687 dblp:conf/icse/CarrollR16 fatcat:jakbic7z4zgddae4v3intgwhtm

Web-based Services-Oriented Software Lifecycle Management

Rajeshwar Vayyavur
2015 International Journal of Computer Applications  
the development stage.  ...  Web-based services oriented can vastly improve project management efficiency of the software lifecycle management.  ...  At this level, software designers conduct service lifecycle activities that encompass service, architecture design, testing, and process development.  ... 
doi:10.5120/19238-0902 fatcat:f4nvr2tixfewxfulsxqhjgmbau

Designing for Appropriation: A Theoretical Account

Pierre Tchounikine
2016 Human-Computer Interaction  
The analysis we develop is based on a holistic perspective including artifact mediation (how software acts as a mediator of users' activities and how users develop instruments), ecologies of artifacts  ...  (taking into consideration that users use multiple artifacts), collective and work practice aspects, and technical and software engineering aspects (different forms of and approaches to software adaptation  ...  The user, as an active and intentional subject, adapts software to his or her practice and develops his or her own (Designed-by-Users) Task-Related Features, which may include technical modifications using  ... 
doi:10.1080/07370024.2016.1203263 fatcat:kdr7tphngbhrtpslbsp2scxu7u

Collaborative design: a learner‐centered library planning approach

Mary M. Somerville, Lydia Collins
2008 Electronic library  
Practical implications -Collaborative design (co-design) yields sustained interaction with user beneficiaries and campus stakeholders.  ...  Its practical application to planning for library learning commons and learning spaces contributes to the small but important literature on user-centered library (re)design.  ...  Now she extends her research-in-practice at SJSU through research on information literacy instruction, learner-centered re-design, user-centric evaluation, and university library partnerships.  ... 
doi:10.1108/02640470810921592 fatcat:wlkkdttm55bf5nmllsiypdmqcy

Cognitive technologies for establishing, sharing and comparing perspectives on video over computer networks

Roy Pea, Robb Lindgren, Joseph Rosen
2008 Social Science Information  
We also describe a software environment that we have created called DIVER that was designed to address these challenges and provide a platform for the fluid exchange of video data as well as the insights  ...  The affordances of DIVER for supporting collaboration around video are grounded in the descriptions of two academic contexts in which the software played a central role in the group's video-based activities  ...  DIVER™, WebDIVER™, Dive™ and Guided Noticing™ are trademarks of Stanford University for DIVER software and services with patents pending.  ... 
doi:10.1177/0539018408092577 fatcat:3blj7u2q6vc3tocrwngw3nh2gi

Enacting a Constellation of Logics: How Transferred Practices Are Recontextualized in a Global Organization

Sara Värlander, Pamela Hinds, Bobbi Thomason, Brandi M. Pearce, Heather Altman
2016 Academy of Management Discoveries  
The company we studied strove to infuse more user-centered innovation and quicker, more agile delivery of software into their development teams.  ...  The company we studied strove to infuse more user-centered innovation and quicker, more agile delivery of software into their development teams.  ...  User-centered design specified that users should be involved early on and throughout the software development process.  ... 
doi:10.5465/amd.2015.0020 fatcat:ewjbholg5vav5ow72llyhz3bwe


Lara Da Costa Brito, Manuela Quaresma
2020 Revista ErgodesignHCI  
This article aims to investigate the study of users aligned with the application of agile methodologies in the development of digital products in the Brazilian market.  ...  Nowadays, although the user experience is considered a differential in the development of digital products, research, ideation, and evaluation activities are compromised in the user's research.  ...  and Technological Development (CNPQ).  ... 
doi:10.22570/ergodesignhci.v7iespecial.1285 fatcat:ngvimx7b6vbofipaz3zouv7asm

Distributed Software Engineering in Collaborative Research Projects

Michael Derntl, Dominik Renzel, Petru Nicolaescu, Istvan Koren, Ralf Klamma
2015 2015 IEEE 10th International Conference on Global Software Engineering  
A major challenge thereby is the need to establish a developer community that shall effectively and efficiently align development efforts with requirements offered by researchers and other stakeholders  ...  The methodology covers all major aspects of the software engineering process including requirements engineering, architecture, issue tracking, and social aspects of developer community building in collaborative  ...  We presented activities and instruments that allow approaching these challenges with proven tools and established practices from real-world developer communities.  ... 
doi:10.1109/icgse.2015.12 dblp:conf/icgse/DerntlRNKK15 fatcat:yysw67x4evduxj57cjgcg27ofa

Agile Project Management Principles

Jan Juricek
2014 Lecture Notes on Software Engineering  
Agile approach is compared against standardized, eg. waterfall oriented methodologies (also referenced as a product-based) with group of activities based on iterative and incremental development.  ...  The agile principles are researched and aligned with the product-base, a waterfall model and standard project management methodologies such as PMBOK© and Prince2©.  ...  Proponents of lightweight agile methods contend that they are a return to development practices from early in the history of software development [2] .  ... 
doi:10.7763/lnse.2014.v2.117 fatcat:ng3etvluyfdnhk2wc5esmxcnry

Structuring Diverging Ideas and Converging Them Toward the User-axis: A Design Process

Mithra Zahedi, Giovanni De Paoli, Manon Guité
2022 Zenodo  
The model offers an environment for dealing with the complexity inherent to the design process when the aim is a human-centered design.  ...  The proposed model guides and structures the move around a central axis that represents the evolving users' interests by bringing all stakeholders to collaborate in design activities.  ...  the efficiency of user-centered design.  ... 
doi:10.5281/zenodo.5841755 fatcat:aaxpowvhqzdjlowjq3pqlxw25e

Embracing Quality with Design Thinking [chapter]

Mark F. Tannian
2019 The Future of Software Quality Assurance  
Design thinking is one approach to deliver products and services grounded in a user-informed development process.  ...  Developed outcomes that depend upon software can be of such quality that end users do not merely accept the product or service, they embrace it.  ...  However there are common aspects among the well-established approaches. Design thinking at its core is a user-centered design approach.  ... 
doi:10.1007/978-3-030-29509-7_13 fatcat:ottnfdsvfrbbjno373lfk4ynti
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