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Book ReviewSpoken Dialogue Technology: Toward the Conversational User Interface Michael F. McTear (University of Ulster) London: Springer-Verlag, 2004, x+432 pp; paperbound, ISBN 1-85233-672-2, $59.95

Johannes Pittermann
2005 Computational Linguistics  
Here, dialogue initiative (system initiative, user initiative, and mixed initiative), dialogue control (finite-state-based, frame-based, and agent-based control), and grounding (how to process the user  ...  Chapter 7, “Developing a Spoken Dialogue System Using the CSLU Toolkit,” deals with the development of spoken dialogue systems with the help of RAD.  ... 
doi:10.1162/089120105774321136 fatcat:bhwvrfhr5jd33eqtnsorofcq6m

Conversational User Interfaces

Wolfgang Wahlster
2004 it - Information Technology  
BERTI is a mixed-initiative dialogue system that deals with the German soccer league. Dr.  ...  In mixed-initiative conversational user interfaces, the dialogue control moves back and forth between the system and the user like in most face-to-face conversations between humans.  ... 
doi:10.1524/itit. fatcat:7ygwthu5hvfuvcw6trinyb6hkm

Page 4454 of Psychological Abstracts Vol. 92, Issue 12 [page]

2005 Psychological Abstracts  
—Speech understanding errors in spoken dialogue systems can be frustrating for users and difficult to recover from in a mixed-initiative spoken dialogue system.  ...  —This paper describes research into audiovisual cues to communi- cation problems in interactions between users and a spoken dialogue system. The study consists of two parts.  ... 

Aided design of finite-state dialogue management systems

O. Pietquin, T. Dutoit
2003 2003 International Conference on Multimedia and Expo. ICME '03. Proceedings (Cat. No.03TH8698)  
Due to recent progresses in the field of speech and natural language processing, spoken dialogue systems are becoming more and more common.  ...  In this paper we describe a graphical interface dedicated to ease the development of dialogue systems.  ...  Actually, such a system may be systemled, user-led or mixed-initiative according to who controls the dialogue flow.  ... 
doi:10.1109/icme.2003.1221369 dblp:conf/icmcs/PietquinD03 fatcat:rwhzfmfb45gglna7wbiswfbuuq

Spoken dialogue systems: Challenges, and opportunities for research

Jason D. Williams
2009 2009 IEEE Workshop on Automatic Speech Recognition & Understanding  
When research systems go public "Our initial system was designed for mixed-initiative, fairly openended dialogs.  ...  Data and dialogue systems In our community it is often said: "There's no data like more data."  ...  "Bayesian update of dialogue state: A POMDP framework for spoken dialogue systems." Computer Speech and Language, To appear.  ... 
doi:10.1109/asru.2009.5372951 dblp:conf/asru/Williams09 fatcat:i3cvtxkgvrgjtawbcvn3dhmil4

Adaptivity in speech-based multilingual e-mail client

Esa-Pekka Salonen, Mikko Hartikainen, Markku Turunen, Jaakko Hakulinen, Jyrki Rissanen, Kari Kanto, Kristiina Jokinen
2004 Proceedings of the third Nordic conference on Human-computer interaction - NordiCHI '04  
ABSTRACT In speech interfaces users must be aware what can be done with the system -in other words, the system must provide information to help the users to know what to say.  ...  To address this issue we have implemented different adaptive features that help the users in learning how such systems can be used.  ...  Novice users and experienced users may want the interface to behave completely differently, for example to be system-initiative instead of mixed-initiative.  ... 
doi:10.1145/1028014.1028089 dblp:conf/nordichi/SalonenHTHRKJ04 fatcat:j6xq2qpd3vgotm4a6ckl6zf7pe

Spoken Dialogue Interfaces: Integrating Usability [chapter]

Dimitris Spiliotopoulos, Pepi Stavropoulou, Georgios Kouroupetroglou
2009 Lecture Notes in Computer Science  
Hands-on experience on business-oriented spoken dialogue interfaces  ...  Moreover it presents a real-life paradigm of a hands-on approach for applying usability methodologies in a spoken dialogue application environment to compare against a DTMF approach.  ...  In general, a dialogue with a machine is a sequential process and contains multiple turns that can be initiated by the machine (system initiative), the user (user initiative), or both (mixed initiative  ... 
doi:10.1007/978-3-642-10308-7_36 fatcat:u6mxulxd7bhfvhg2wt5djn6exi

Speech and language processing for next-millennium communications services

R.V. Cox, C.A. Kamm, L.R. Rabiner, J. Schroeter, J.G. Wilpon
2000 Proceedings of the IEEE  
The only currently available ubiquitous access device to the network is the telephone, and the only ubiquitous user access technology mode is spoken voice commands and natural language dialogues with machines  ...  synthesis, recognition, and understanding for dialogue access to information, people, and messaging; and speaker verification for secure access to information and services.  ...  • System: Please hold for rate information. 3) Challenges for Dialogue Systems: Mixed-initiative spoken dialogue systems are a reality and are being used for a variety of applications, including information  ... 
doi:10.1109/5.880086 fatcat:pzd6bawvirfo7c64t4zou2h4hy

Designing a spoken dialogue interface to an intelligent cognitive assistant for people with dementia

Maria Klara Wolters, Fiona Kelly, Jonathan Kilgour
2016 Health Informatics Journal  
Spoken dialogue interfaces allow users to interact with ICAs while focusing on the task at hand.  ...  words Intelligent Cognitive Assistants (ICAs) support people who need help performing everyday tasks by detecting when problems occur and providing tailored, context-sensitive assistance.  ...  Acknowledgements We thank those who took part in the focus groups and those who helped to make them happen. The idea for CADENCE was developed in consultation with  ... 
doi:10.1177/1460458215593329 pmid:26276794 fatcat:nneyk2ovvvfb5ia5o2bwcdhicu

Mixing scripted interaction with task-oriented language processing in a conversational interface

Gene Ball
1999 Proceedings of the 4th international conference on Intelligent user interfaces - IUI '99  
Natural conversational interaction with computers will require systems that can successfully process unconstrained spoken input.  ...  When users stray outside the supported domain, the system must still be able to respond to a "broad" range of plausible inputs to maintain basic conversational competency.  ...  INTRODUCTION Interaction with computers by means of a spoken dialogue is likely to become commonplace in the not too distant future.  ... 
doi:10.1145/291080.291098 dblp:conf/iui/Ball99 fatcat:blmc2lcbafeutnohvhwm5wh6w4

Seven Aspects of Mixed-Initiative Reasoning: An Introduction to this Special Issue on Mixed-Initiative Assistants

Gheorghe Tecuci, Mihai Boicu, Michael T. Cox
2007 The AI Magazine  
The conference hotel is on the waterfront of Biscayne Bay close to downtown Miami and South Beach. FLAIRS-21 will feature technical papers, special tracks, and  ...  help not only to understand and compare existing mixed-initiative assistants but also to develop general design principles and methods for such systems.  ...  In order to better understand existing mixed-initiative systems and to help develop general design principles and methods for such systems, we have asked the authors to explicitly address in their papers  ... 
doi:10.1609/aimag.v28i2.2035 dblp:journals/aim/TecuciBC07 fatcat:wyemeq6n4fafzkknwamploq3cq

SICE: An Enhanced Framework for Design and Development of Speech Interfaces on Client Environment

Prabhat Verma, Raghuraj Singh, Avinash Kumar Singh
2011 International Journal of Computer Applications  
It provides the requisite robustness and control over dialogue based delivery over telephone line.  ...  Besides, it is able to handle the complex and voluminous information of web. The framework demonstrates the best practice of application design, development and software engineering.  ...  It was able to generate fully functional speech applications using both system initiative and mixed initiative dialogue strategies.  ... 
doi:10.5120/3372-4658 fatcat:voncx3kydncdrlulzkxjlrfv7a

The Role of Trust in Proactive Conversational Assistants

Matthias Kraus, Nicolas Wagner, Zoraida Callejas, Wolfgang Minker
2021 IEEE Access  
INDEX TERMS Human-computer-interaction, human-computer trust, proactivity, spoken dialogue system.  ...  The results of the experiments provide significant contributions to the line of proactive dialogue research.  ...  Furthermore, proactive explanations can be added to justify the behaviour of the system to take the initiative.  ... 
doi:10.1109/access.2021.3103893 fatcat:lyaf2zsqirghnbvda5j5s37tgu

An overview of the features of chatbots in mental health: A scoping review

Alaa A Abd-alrazaq, Mohannad Alajlani, Ali Abdallah Alalwan, Bridgette M Bewick, Peter Gardner, Mowafa Househ
2019 International Journal of Medical Informatics  
Chatbots are systems that are able to converse and interact with human users using spoken, written, and visual languages.  ...  Chatbots have the potential to be useful tools for individuals with mental disorders, especially those who are reluctant to seek mental health advice due to stigmatization.  ...  Acknowledgements The authors would like to thank Jon Bandola and Zeineb Safi for his help in providing some thoughts about the introduction and data extraction.  ... 
doi:10.1016/j.ijmedinf.2019.103978 pmid:31622850 fatcat:d7s2blhhirh3ndtee57cuvndga

Mixed-initiative interaction

J.E. Allen, C.I. Guinn, E. Horvtz
1999 IEEE Intelligent Systems and their Applications  
Mixed-initiative interaction is a key aspect of effective human-computer interaction and has great potential to affect work on multiagent systems.  ...  The term mixed-initiative interaction is sometimes conflated with human-computer interaction itself, but this is a mistake because almost all models of HCI so far are not mixedinitiative, and mixed-initiative  ...  Current approaches to human-computer interaction with intelligent systems are typically not mixed-initiative.  ... 
doi:10.1109/5254.796083 fatcat:vaz47nnpnnhg7nz7sq5gmfnkzq
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