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A workflow-centric study of organizational knowledge distribution

J.L. Zhao, A. Kumar, E.A. Stohr
Proceedings of the 33rd Annual Hawaii International Conference on System Sciences  
The main contributions of this study include: (1) a workflow perspective on organizational knowledge distribution, (2) workflow analysis of two new knowledge distribution methods based on dynamic mailing  ...  of knowledge distribution.  ...  We propose a workflow-centric perspective to the information overload problem in the context of organizational knowledge management.  ... 
doi:10.1109/hicss.2000.926681 dblp:conf/hicss/ZhaoKS00 fatcat:lgbalkpxsvhx5dvohrwqusjrne

Knowledge Flows Automation and Designing a Knowledge Management Framework for Educational Organizations

2010 International Journal of Industrial Engineering and Production Research  
The knowledge flow is a comprehensive concept and in recent studies of organizational analysis broadly considered in the areas of strategic management, organizational analysis and economics.  ...  The proposed technology in this paper provides a new generation of knowledge management systems that will permit the efficient flow of knowledge and conquest to the technological constraints in knowledge  ...  In the third study, we proposed knowledge workflow to automate the flow of knowledge in a firm.  ... 
doaj:b5720f2241f642a2a56ba175dece2db6 fatcat:ioqx2am5c5bg3oxhhpp7376v5y

Reorganizing a Technical Services Division Using Collaborative Evidence Based Information Practice at Auraria Library

Denise Pan, Zaana Howard
2009 Evidence Based Library and Information Practice  
Results - The Auraria Library case study demonstrates the introduction of a collaborative EBIP culture – reorganizing personnel, reassigning responsibilities, and measuring outcomes – successfully within  ...  Methods - Application of theoretical frameworks of shared leadership, appreciative inquiry, and knowledge creation to propose an organisational effectiveness model.  ...  Although this case study occurred within a North American academic institution, the principles of flattening workplace hierarchies, distributing problem solving and enabling reflective dialogue can be  ... 
doi:10.18438/b8pw4f fatcat:6qzz337n65dltp3b3u7nf2yk3u

Distributing leadership and cultivating dialogue with collaborative EBIP

Denise Pan, Zaana Howard
2010 Library Management  
Design/methodology/approach: Shared leadership, appreciative inquiry and knowledge creation theoretical frameworks provide the foundation for change toward the implementation of a collaborative EBIP workplace  ...  Findings: University of Colorado Denver Auraria Library Technical Services department created a collaborative EBIP environment by flattening workplace hierarchies, distributing problem solving and encouraging  ...  The purpose is to shift the focus of decision making to a more holistic viewpoint from 'library centric' to 'user centric', or in the case of Auraria Library from 'employer centric' to 'employee centric  ... 
doi:10.1108/01435121011071193 fatcat:rajyg43obbaehlnypmguyklt4a

A mixed methods approach for measuring the impact of delivery-centric interventions on clinician workflow

Rhonda G Cady, Stanley M Finkelstein
2012 AMIA Annual Symposium Proceedings  
The mixed methods protocol provides a standardized approach for understanding and determining the impact of delivery-centric interventions on clinician workflow.  ...  The methodological framework introduced in this paper uses a two-phase sequential mixed methods design that qualitatively explores clinician workflow before and after implementation of a delivery-centric  ...  Knowledge generated by meta-analysis of workflow studies utilizing the mixed methods protocol provides evidence as to how and why a delivery-centric intervention impacts clinician workflow and advances  ... 
pmid:23304393 pmcid:PMC3540554 fatcat:uuzsydpcl5eu5odqe4ydr46hci

Toward Alignment between Communities of Practice and Knowledge-Based Decision Support

Jason Nichols, David Biros, Mark Weiser
2012 Journal of Digital Forensics, Security and Law  
When considered alongside an empirical study that demonstrated a lack of generalizability for existing theory on motivators to share knowledge, a call for deeper investigation is clear.  ...  within ego-centric groups and communities of practice.  ...  relates to theory regarding willingness to share knowledge in a distributed community of practice.  ... 
doi:10.15394/jdfsl.2012.1119 fatcat:3mrwojqtqrb5heaafnnyi4zkni

Workflow-Centric Information Distribution Through E-Mail

J. Leon Zhao, Akhil Kumar, Edward A. Stohr
2000 Journal of Management Information Systems  
The main contributions of this study include: (1) offering a workflow perspective on organizational information distribution; (2) analysis of workflows in two new information distribution methods based  ...  of information distribution through email.  ...  Acknowledgement: We thank David Bodoff for his insightful comments at an early stage of this paper.  ... 
doi:10.1080/07421222.2000.11045653 fatcat:ayp3swwqtrckxlxu5usefepoxe

Activity-centric support for ad hoc knowledge work

Steven Houben, Jakob E. Bardram, Jo Vermeulen, Kris Luyten, Karin Coninx
2013 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems - CHI '13  
The study showed that the activity-centric workspace supports different individual and collaborative work configuration practices and that activity-centric collaboration is a two-phase process consisting  ...  Modern knowledge work consists of both individual and highly collaborative activities that are typically composed of a number of configuration, coordination and articulation processes.  ...  During our study, a number of privacy and confidentiality problems arose because of the automatic distribution of information of the active work context.  ... 
doi:10.1145/2470654.2481312 dblp:conf/chi/HoubenBVLC13 fatcat:tdszqcu7wnawvdlwef52uen6h4

Document-centric collaborative spaces for increased traceability in knowledge-intensive processes

Greg Horvath, Joe Bolinger, Jay Ramanathan, Rajiv Ramnath
2009 2009 International Symposium on Collaborative Technologies and Systems  
Today's spectrum of Workflow to Computer Supported Cooperative Work (CSCW) tools provide a continuum of support ranging from process-driven to ad-hoc userinteraction.  ...  The benefits of the tool are illustrated using a knowledge-intensive process from industry for managing architecture and technology changes, and impact to the operations of the installed IT systems.  ...  ACKNOWLEDGEMENTS The authors would like to thank our industry sponsors for guidance and Roshni Datta for help with our conceptual assessment of MySight and its benefits.  ... 
doi:10.1109/cts.2009.5067507 dblp:conf/cts/HorvathBRR09 fatcat:dbicrah6h5gynho5pbeowqp4rq

Providing Adaptive and Evolving Government E-Services through Citizen-Centric Process Views [chapter]

Gustav Aagesen, John Krogstie
2010 IFIP Advances in Information and Communication Technology  
In this paper we discuss the concept of citizen-centric process views, a conceptual architecture providing channel independent support for knowledge management and monitoring of crossorganizational service  ...  As users of government services, citizens spend much of their time in transit between government agencies acting in different roles with varying responsibilities.  ...  There has been a critique of e-government initiatives taking on a techno-centric, rationalist focus, ignoring the value of organizational learning and knowledge management (KM), and that KM is an important  ... 
doi:10.1007/978-3-642-15346-4_4 fatcat:agheslifhraippjg7awa7mmq7e

How to Describe Workflow Information Systems to Support Business Process

Josefina Guerrero García, Jean Vanderdonckt, Christophe Lemaige, Juan M. González Calleros
2008 Advanced Issues of E-Commerce and Web-Based Information Systems (WECWIS), International Workshop on  
This paper addresses a methodology for developing the various user interfaces (UI) of a workflow information system (WIS), which are advocated to automate business processes, following a model-centric  ...  Each task gives rise to a task model whose structure, ordering, and connection with the domain model allows the automated generation of corresponding UIs in a transformational approach.  ...  We gratefully thank the support from the SIMILAR network of excellence, supported by the 6th Framework Program of the European Commission, under contract FP6-IST1-2003-507609 (, the  ... 
doi:10.1109/cecandeee.2008.128 dblp:conf/wecwis/GarciaVLG08 fatcat:edrjjo6llnb7pkgitukgoz3kue

Organizational Management in Workflow Applications – Issues and Perspectives

Michael Zur Muehlen
2004 Journal of Special Topics in Information Technology and Management  
The purpose of this paper is to give an overview of the organizational aspects of workflow technology in the context of the workflow life cycle, to provide a review of existing work, and to develop guidelines  ...  The purpose of this paper is to give an overview of the organizational aspects of workflow applications, to provide a review of existing work, and to position this work in the context of the workflow life  ...  The use of workflow technology for human-centric processes presents both a technical and organizational challenge.  ... 
doi:10.1023/b:item.0000031582.55219.2b fatcat:uyqpb5cgr5boviazwonljym6mm

Organizational volatility and its effects on software defects

Audris Mockus
2010 Proceedings of the eighteenth ACM SIGSOFT international symposium on Foundations of software engineering - FSE '10  
We propose and investigate a relationship between developer-centric measures of organizational change and the probability of customerreported defects in the context of a large software project.  ...  In contrast to prior studies we find that distributed development decreases quality.  ...  Thus, we tried a variety of developer-centric organizational measures.  ... 
doi:10.1145/1882291.1882311 dblp:conf/sigsoft/Mockus10 fatcat:jg5ypjybxjaanetqwsuvo6laky

Computerization of workflows, guidelines, and care pathways: a review of implementation challenges for process-oriented health information systems

Phil Gooch, Abdul Roudsari
2011 JAMIA Journal of the American Medical Informatics Association  
Acknowledgments We thank the two anonymous reviewers and Professor Francis Lau for their valuable comments on an earlier version of the manuscript.  ...  Funding Phil Gooch acknowledges funding and support from the Engineering and Physical Sciences Research Council (EPSRC) in carrying out this review as part of his PhD studentship (EP/P504872/1).  ...  Separation of concerns Separation of medical knowledge from workflow knowledge that can be integrated into a combined clinical and organizational process model at run-time System architecture Table  ... 
doi:10.1136/amiajnl-2010-000033 pmid:21724740 pmcid:PMC3197986 fatcat:rzcxucrsfjberoyobwghi7gseq

Research in multi-organizational processes and semantic information brokering at the LSDIS lab

Amit Sheth, John Miller, Krys Kochut, Budak Arpinar
2001 SIGMOD record  
This capability gives us a vision of an information rich society "infocosm", where we expect to have any information any where we want in (m)any form(s) for effective decision making and knowledge-centric  ...  Our current research directions involve development of a multi-agent framework to support advanced capabilities for inter-organizational workflows and Web services.  ... 
doi:10.1145/604264.604286 fatcat:a5u535dzdrfw5kol5hr7eyakfq
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