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A Compliance-Reactance Framework for Evaluating Human-Robot Interaction

Annika Boos, Olivia Herzog, Jakob Reinhardt, Klaus Bengler, Markus Zimmermann
2022
This publication combines definitions of compliance and reactance as behaviours and as affective processes in one model for application to human-robot interaction.  ...  The framework comprises three steps: human perception, comprehension, and selection of an action following a cue given by a robot.  ...  Defining compliance and reactance as behaviours limits this part of the model to evaluating human-robot interactions that allow for the definition of a compliant behaviour.  ... 
doi:10.3389/frobt.2022.733504 pmid:35685618 pmcid:PMC9171073 fatcat:hkjbhhjvozbhzftebfuezbvwwe

Step Aside! VR-Based Evaluation of Adaptive Robot Conflict Resolution Strategies for Domestic Service Robots

Franziska Babel, Andrea Vogt, Philipp Hock, Johannes Kraus, Florian Angerer, Tina Seufert, Martin Baumann
2022 International Journal of Social Robotics  
No differences were found for trial 2. Overall, compliance rates were comparable to human-human-requests. Compliance rates did not differ between strategies.  ...  In a virtual reality experiment ($$N = 57$$ N = 57 ) with two trials, six different strategies were evaluated regarding user compliance, robot acceptance, trust, and fear and compared to a control condition  ...  Acknowledgements The authors would like to thank the students Mareike Schüle, Julia Gildehaus, and Madeleine Doig for their assistance with data acquisition.  ... 
doi:10.1007/s12369-021-00858-7 fatcat:nknqio4x5belvkcs5grzltn2qm

The Influence of Robot Designs on Human Compliance and Emotion: A Virtual Reality Study in the Context of Future Public Transport

Olivia Herzog, Niklas Forchhammer, Penny Kong, Philipp Maruhn, Henriette Cornet, Fritz Frenkler
2022 ACM Transactions on Human-Robot Interaction (THRI)  
This study investigates how the human-likeness of a robot influences the compliance and emotions of public transport users.  ...  The deployment of autonomous transport systems comes with a lack of human contact persons for help, guidance, and crowd management.  ...  There were no differences between the high and low human-like robots for compliance.  ... 
doi:10.1145/3507472 fatcat:blyeaefze5gjpef25rimozac24

A Storytelling Robot managing Persuasive and Ethical Stances via ACT-R: an Exploratory Study [article]

Agnese Augello, Giuseppe Città, Manuel Gentile, Antonio Lieto
2021 arXiv   pre-print
We present a storytelling robot, controlled via the ACT-R cognitive architecture, able to adopt different persuasive techniques and ethical stances while conversing about some topics concerning COVID-19  ...  The main contribution of the paper consists in the proposal of a needs-driven model that guides and evaluates, during the dialogue, the use (if any) of persuasive techniques available in the agent procedural  ...  measuring the compliance with human performances, allowed us to reuse a framework already developed for integrating intelligent abilities and modules in a cognitively well founded way.  ... 
arXiv:2107.12845v2 fatcat:mc6n3cifo5cazds2wddnwogeqq

Ethics of Corporeal, Co-present Robots as Agents of Influence: a Review

AJung Moon, Shalaleh Rismani, H. F. Machiel Van der Loos
2021 Current Robotics Reports  
Recent work in human-robot interaction highlights the impact a robot's presence, capacity to touch, and move in our physical environment has on people, and helping to articulate the ethical issues particular  ...  to the design of interactive robotic systems.  ...  Ghazali et al. demonstrated how social responses, such as compliance and reactance, affect user acceptance of robots' persuasion attempts [38] .  ... 
doi:10.1007/s43154-021-00053-6 fatcat:6szut754rjflrm2ydhgtzs46v4

Robotic Telemedicine for Mental Health: A Multimodal Approach to Improve Human-Robot Engagement

Maria R. Lima, Maitreyee Wairagkar, Nirupama Natarajan, Sridhar Vaitheswaran, Ravi Vaidyanathan
2021 Frontiers in Robotics and AI  
Social robots are well-recognized for their potential to support mental health, yet user compliance (i.e., trust) demands seamless affective human-robot interactions; natural 'human-like' conversations  ...  A qualitative user experience analysis indicates overall enthusiastic and engaging reception to human-robot multimodal interaction with the new framework.  ...  ACKNOWLEDGMENTS We thank all participants involved in the evaluation of humanrobot interactions, both at Imperial College London and SCARF India.  ... 
doi:10.3389/frobt.2021.618866 pmid:33816568 pmcid:PMC8014955 fatcat:bbnswq2o4vb57h44x5mxwdo4ce

Good Robots, Bad Robots: Morally Valenced Behavior Effects on Perceived Mind, Morality, and Trust

Jaime Banks
2020 International Journal of Social Robotics  
Both robots and humans can behave in ways that engender positive and negative evaluations of their behaviors and associated responsibility.  ...  The present investigation seeks to discover whether social judgments of humans and robots emerge differently as a function of moral foundation-specific behaviors.  ...  Funding The author discloses receipt of the following financial support for the research, authorship, and publication of this article: This material is based upon work supported by the Air Force Office  ... 
doi:10.1007/s12369-020-00692-3 fatcat:v7nin5ozuvev7hgcyn5rn4qw64

A Theory of Social Agency for Human-Robot Interaction

Ryan Blake Jackson, Tom Williams
2021 Frontiers in Robotics and AI  
Like previous theorists, we conceptualize agency as determined by the criteria of interactivity, autonomy, and adaptability.  ...  social agency wherein a social agent (a thing with social agency) is any agent capable of social action at some level of abstraction.  ...  The Influence of Social Cues in Persuasive Social Robots on Psychological Reactance and Compliance. Comput. Hum.  ... 
doi:10.3389/frobt.2021.687726 pmid:34485389 pmcid:PMC8414548 fatcat:3tw44x3gszf35j6zseiwxpfwiu

Social Psychology of Persuasion Applied to Human–Agent Interaction

Shenghua Liu, Sacha Helfenstein, Ari Wahlstedt
2008 Human Technology: An Interdisciplinary Journal on Humans in ICT Environments  
In the presented content resource management experiments, enhancement of human task performance is demonstrated for users that are supported by a persuasive agent.  ...  This paper discusses and evaluates the application of a social psychologically enriched, user-centered approach to agent architecture design.  ...  Pasquier et al. (2006) developed an argumentation framework for an agent that is best suited to persuade other agents in a particular situation with a given standpoint.  ... 
doi:10.17011/ht/urn.200810245833 fatcat:vqr476vd3zakdifm3o6rk6ggxq

Soft robot perception using embedded soft sensors and recurrent neural networks

Thomas George Thuruthel, Benjamin Shih, Cecilia Laschi, Michael Thomas Tolley
2019 Science Robotics  
This approach enables the development of force and deformation models for soft robotic systems, which can be useful for a variety of applications, including human-robot interaction, soft orthotics, and  ...  Recent work has begun to explore the design of biologically inspired soft robots composed of soft, stretchable materials for applications including the handling of delicate materials and safe interaction  ...  Other data for this study can be found in the database (https://github.com/mlsensor/SciRo).  ... 
doi:10.1126/scirobotics.aav1488 pmid:33137762 fatcat:xr2se6p6t5dp7mro2c6trxc3da

From libertarian paternalism to liberalism: behavioural science and policy in an age of new technology

Dario Krpan, Milan Urbaník
2021 Behavioural Public Policy  
) have a potential to be integrated with various behavioural interventions in a non-paternalistic way.  ...  behavioural interventions for these technologies.  ...  The design is also crucial to overcome one of the main potential issues in human-robot interaction known as uncanny valleya phenomenon according to which robots who are similar to humans but have certain  ... 
doi:10.1017/bpp.2021.40 fatcat:wpmvlowm4jct7d52duemx24awa

I'll Trade You Diamonds for Toilet Paper: Consumer Reacting, Coping and Adapting Behaviors in the COVID-19 Pandemic

Colleen P. Kirk, Laura S. Rifkin
2020 Journal of Business Research  
We discuss implications for marketing researchers and practice.  ...  Acknowledgement The first listed author gratefully acknowledges support for this research provided in part by an Institutional Support for Research and Creativity (ISRC) grant from New York Institute of  ...  For example, in addition to the acceleration of online retailing, other distribution options in which no physical human interaction is needed, such as curbside pick-up, robotic delivery, and "Walk out  ... 
doi:10.1016/j.jbusres.2020.05.028 pmid:32834208 pmcid:PMC7241317 fatcat:3jmzaz5ynvfixp33puuwf3uqzi

Industrial applications of soft computing: a review

Y. Dote, S.J. Ovaska
2001 Proceedings of the IEEE  
SC has been theoretically developed for the past decade, since L. A. Zadeh proposed the concept in the early 1990s.  ...  SC provides an attractive opportunity to represent the ambiguity in human thinking with real life uncertainty.  ...  The use of structured intelligence by soft computing for intelligent robots has been considered [64] . However, the interaction with human beings is also important.  ... 
doi:10.1109/5.949483 fatcat:erzs7fqa35dixgm7mq2efptpai

Effects of Persuasive Dialogues: Testing Bot Identities and Inquiry Strategies [article]

Weiyan Shi, Xuewei Wang, Yoo Jung Oh, Jingwen Zhang, Saurav Sahay, Zhou Yu
2020 arXiv   pre-print
We conducted an online study involving 790 participants to be persuaded by a chatbot for charity donation.  ...  Further, we identified interaction effects among perceived identities and inquiry strategies.  ...  We thank all the reviewers for their helpful feedbacks.  ... 
arXiv:2001.04564v1 fatcat:zgvpffxtwja4je2t4wttzo5yim

Susceptibility to social influence strategies and persuasive system design: exploring the relationship

Kirsi Halttu, Harri Oinas-Kukkonen
2021 Behavior and Information Technology  
All PSD model constructs showed significantly unequal distribution for some influence strategy, indicating that susceptibility to these strategies affects how users evaluate systems.  ...  This study presents results from a survey of system users (N=147) and their selfreported susceptibility to the six principles.  ...  A recent study in which robots performed foot-in-thedoor sequential requests on humans (Lee and Liang 2018) demonstrated that this technique has a strong effect.  ... 
doi:10.1080/0144929x.2021.1945685 fatcat:vb73blqonfdjpai5x3xbp5hpnq
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