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Features of formalization of information for indistinct estimation and forecasting of activity of clients of the Call-center
release_znrdixczxrgjvcdocndphhsjma
by
M. G. Aznaurova,
O. B. Popova
Published
in Vestnik Voronežskogo Gosudarstvennogo Universiteta Inženernyh Tehnologij
by Voronezh state university of engineering technologies.
2012 p68-70
Abstract
Features of formalization of the entrance and target information for the module of indistinct estimation that allows to raise accuracy of forecasting and efficiency of planning of resources are considered.
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2226-910X
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