ADOPTION OF ISO 9001 QUALITY MANAGEMENT STANDARD IN AFRICA release_wrweelusjzclfavgdf4n7ttztm

by Erlantz Allur, Iñaki Heras-Saizarbitoria

Published in International Journal for Quality Research by Center for Quality, Faculty of Engineering, University of Kragujevac, Serbia.

2014   p61-72

Abstract

This article analyzes the dissemination of ISO 9001, the main global management standards, within Africa. The work refers to the diffusion of ISO 9001 standard in terms of its certification intensity. In this article, the dissemination of ISO 9001 in Africa has been analyzed. The findings reveal that the diffusion of the standard in this continent is not very relevant, what might be seen as an indicator of the process of Africa's trade marginalization in the age of globalization. The general certification intensity of the continet is of 0.18; in other words, the proportion of the contribution of Africa to the global GDP of the world is more than five times superior to the proportion of ISO 9001 certificates located in Africa. By means of the logistic model the dissemination of ISO 9001 is forecasted, and it has been observed that the diffusion of ISO 9001 in Africa is in an 85% of its saturation point. Taking into account this model, it's expected that the dissemination of ISO 9001 will be growing until 2020.
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