Perceived Organizational ERP Benefits for SMEs: Middle Eastern Perspective release_mpiosfdmqvhqpptq75wxhl2s4e

by Soud Almahamid, Omer Awsi

Published in Interdisciplinary Journal of Information, Knowledge, and Management by Informing Science Institute.

2015   Volume 10, p145-172

Abstract

This study aims to examine the impact of organizational environment (top management support, company-wide support, business process reengineering, effective project management, and organizational culture) and enterprise resource planning (ERP) vendor environment (ERP vendor support) on ERP perceived benefits. In order to achieve the study's aim, a questionnaire was developed based on the extant literature to collect relevant data from the research informants. The population for this research consisted of all users of Microsoft Dynamics Great Plains (a typical type of enterprise system), which is frequently used in Jordanian companies in Amman City. A random sample of 30% of the research population was selected. The results revealed that business process reengineering, effective project management, company-wide support, and organizational culture have a positive correlation with ERP perceived benefits, whereas top management support does not. In addition, there is a significant positive correlation between vendor support and ERP perceived benefits. Academic and practical recommendations are provided.
In application/xml+jats format

Archived Files and Locations

application/pdf   726.5 kB
file_7txrwigaijfllokdg3i2lzaany
www.ijikm.org (publisher)
web.archive.org (webarchive)
Read Archived PDF
Preserved and Accessible
Type  article-journal
Stage   published
Year   2015
Language   en ?
Journal Metadata
Open Access Publication
Not in DOAJ
In ISSN ROAD
In Keepers Registry
ISSN-L:  1555-1229
Work Entity
access all versions, variants, and formats of this works (eg, pre-prints)
Catalog Record
Revision: a4206c4a-d68d-49cb-9ccb-3fffff4ce284
API URL: JSON