@article{michopoulou_giuliano_2018, 
  title={Understanding Mega-Events Success and Customer Satisfaction}, 
  volume={22}, 
  DOI={10.3727/152599517x15111988553955}, 
  publisher={Cognizant, LLC}, 
  author={Michopoulou and Giuliano}, 
  year={2018}, 
  month={Feb}
  }