@article{lüftenegger_grefen_comuzzi_2014, 
  title={Service-dominant business design}, 
  DOI={10.6100/ir774591}, 
  publisher={Technische Universiteit Eindhoven}, 
  author={Lüftenegger, ER Egon and Grefen, PWPJ Paul and Comuzzi, M Marco}, 
  year={2014}
  }