@inproceedings{jurgena_technologies_muska_jurjane_2019, 
  title={Ratings of consumer satisfaction: the case of BBS-Dizain Ltd}, 
  DOI={10.22616/esrd.2019.009}, 
  publisher={Latvia University of Life Sciences and Technologies. Faculty of Economics and Social Development}, 
  author={Jurgena, Inara and Technologies and Muska, Aina and Jurjane, Elina}, 
  year={2019}, 
  month={May}
  }