@article{rengkuan_kandou_tilaar_ratumbuysang_manado_kedokteran_sam_manado, 
  title={Hubungan Antara Persepsi Pasien Umum tentang Bauran Pemasaran Jasa dengan Loyalitas Pasien di Instalasi Rawat Jalan RS Advent Manado Correlation between General Patient Perception of Services Marketing Mix with Patients Loyalty in the Outpatient Unit in RS Advent Manado}, 
  author={Rengkuan and Kandou and Tilaar and Ratumbuysang and Manado and Kedokteran and Sam and Manado}
  }