The impact of TQM and information communication technology (ICT) as an enabler in the quality management assessment framework (QMAF) on business outcomes

by Stanislaus Roque Lobo, Premaratne Samaranayake, Nachiappan Subramanian

Published in International journal of systems science. Operations & logistics by Informa UK Limited.

2017 p1-17

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Date 2017-07-04
Language en ^?

DOI 10.1080/23302674.2017.1344329

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ISSN-L: 2330-2674

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The impact of TQM and information communication technology (ICT) as an enabler in the quality management assessment framework (QMAF) on business outcomes release_bp2lbkbqwzenrj52kzhm5zgn54