@article{oliveira_2017, 
  title={The importance of information technology as a strategic resource for hospital management process and the management skills required for managers}, 
  volume={11}, 
  DOI={10.1504/ijbsr.2017.080833}, 
  number={1/2}, 
  publisher={Inderscience Publishers}, 
  author={Oliveira}, 
  year={2017}
  }