@article{малышев_белецкий_2018, 
  title={Seamless migration to a new version of a CRM system by means of employing ARIS software methodology and notations}, 
  DOI={10.18698/2541-8009-2018-1-236}, 
  number={18}, 
  publisher={Bauman Moscow State Technical University}, 
  author={Малышев and Белецкий}, 
  year={2018}
  }