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2018
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Assessing impacts of introducing ship-to-store service on sales and returns in omnichannel retailing: A data analytics study
published
| article-journal
doi:10.1016/j.jom.2018.06.004
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2019-03-26
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Impacts of Hospital Complexity on Experiential Quality: Mitigating Roles of Information Technology
published
| article-journal
doi:10.1111/deci.12368
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2019-07-09
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Service mix, market competition, and cost efficiency: A longitudinal study of U.S. hospitals
published
| article-journal
doi:10.1002/joom.1050
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2019-09-16
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Impact of the value‐based purchasing program on hospital operations outcomes: An econometric analysis
published
| article-journal
doi:10.1002/joom.1057
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2020-03-12
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Assessing customer return behaviors through data analytics
published
| article-journal
doi:10.1002/joom.1086
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2020-05-08
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Understanding Physicians' Online-Offline Behavior Dynamics: An Empirical Study
published
| article-journal
doi:10.1287/isre.2019.0901
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2020-08-12
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Examining Impacts of Clinical Practice Variation on Operational Performance
published
| article-journal
doi:10.1111/poms.13256
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2021-11-10
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Aims and criteria for advancing technology management research at the
Journal of Operations Management
published
| article-journal
doi:10.1002/joom.1164
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2024-05-26
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Do mid‐level providers enhance hospital cost per discharge or triple aim performance efficiency? An exploratory analysis
published
| article-journal
doi:10.1002/joom.1307
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